Cancel

    Open app

    Search

    AT&T Store

    2.3 (3 reviews)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

    AT&T Store Photos

    You might also consider

    Recommended Reviews - AT&T Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 months ago

    Absolutely the worst phone store ! Usually only 1 employee, even on Fridays and Saturdays !!!!! Waiting an hour, just to pay my bill !!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AT&T Store

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    AT&T Store

    AT&T Store

    1.7
    (6 reviews)
    7.6 mi

    This has been my store for years. I just left very frustrated as the manager, John, directed me to…read morebilling on information that was told to me by his store every year regarding suspending a number. Imagine a business consistently offering a service and fee for a specific situation every year and then one day you go in to do it again and they act like that has never been done before. I've NEVER been treated this way in this store. I've never seen this manager before, although he said he has been there for years. I walked out of there frustrated and as I walked out, I heard him say sarcastically the name of my non profit account. THAT CROSSES THE LINE! I called him on it and he continued to use the "show me the door" voice. I did not want to make a scene because there were other customers there. JOHN, you need relieved. Your customer service skills are like a state trooper. I have called my business rep and am filing a complaint with AT&T. Totally unprofessional.

    This store had the worst service. Although we had an appointment, they still just service people as…read morethey come in. Then the manager said he was waiting on a rep then said there are no other reps to help us. I guess the store manager can't help people. We walked out. I wouldn't have bought anything from them if I didn't have a phone. I would like to further my complaint to AT&T so they know the type of businesses that are representing their company. AWFUL EXPERIENCE Less than zero stars.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    T-Mobile

    T-Mobile

    3.4
    (5 reviews)
    23.5 mi
    Virtual estimates
    Shipping

    I had a deeply troubling experience at this location involving an employee named John Kelly. During…read morea phone upgrade in 2024, I was asked to sign physical paper forms, which I later learned from the Cranberry corporate store are not part of T‑Mobile's authorized process. After signing, I discovered I had been placed on a plan I did not agree to, and my bill increased from $73 to $134. When I questioned the discrepancies, the employee became verbally aggressive and used profanity. I escalated the issue through T‑Mobile's regional management and Asset Protection, but no resolution was ever provided.Since then, I have experienced multiple public harassment incidents from this same employee, including one that resulted in a police report being filed. Another incident occurred recently at Walmart, where he confronted me again and made threatening statements. The responding officer was already familiar with him from prior incidents. I am posting this review to warn others to be cautious. I hope the franchise owner and T‑Mobile corporate take these issues seriously, as this pattern of behavior poses a concern for customer safety.

    I have switched to T-Mobile and needed help overwriting the new number to my current phone number…read more Kyle at the Butler T-Mobile store explained everything and was very personable. I had to go back and this time Rachel helped me. She was very professional and efficient. She accomplished everything in minutes. I highly recommend this store. Rachel was also very friendly. I didn't have to wait and was greeted upon my arrival. I had a great experience both times.

    Photos
    T-Mobile
    T-Mobile
    T-Mobile

    See all

    AT&T Store - mobilephones - Updated July 2026

    Loading...
    Loading...
    Loading...