Came here with my phone that had the black screen of death. But in an hour, they brought it back to…read morelife. This place is very good and fast. Plus, the quality is outstanding. I had quite a bit of a problem child phone (Samsung Galaxy Z Flip 6) but it was no challenge! In addition, their pricing is very fair.

This is a con artist place; you should run from it. They rip people off and rob people of their…read moremoney. They tell you that something comes with a warranty and doesn't, and then try to get more money out of you. The police said they're known for... they fake fix xbox and PlayStations

Highly recommend for any wireless needs, repairs, start up service, cell phone purchases! I had a…read morewonderful young man help me with a very difficult problem with my phone. He spent hours troubleshooting and was so understanding of my lack of being tech savvy. Thank you Al, I can't thank you enough!! I give a 10 out of 5 star review!!

They ripped off my daughter...quoted one price and then magically raised it almost $100- claiming…read more"taxes" at 15.74%. "Fixed" her phone. The next day it stopped working again- she took it back and they replaced the screen but not the screen protector she bought. 2 days later it stopped working again! They told her not to come back because he was upset about the google review I left. So now she still has a broken phone and I'm out almost $300. And he asked my daughter if I knew she bought vapes there- like threatening to tell me...grow up. I called and he said there was a crack in the screen- but bro, she just bought a screen protector. There shouldn't be. It would be impossible for me to be more disappointed in their business.

I just had my screen replaced 2 weeks prior at another company and it was horrible, hints why it's…read morebeing fixed again. A coworker of mine recommended this place and I'm extremely grateful they did. The gentleman in the store was very Knowledgeable and was of great help. He walked me through every step of what he did and what else he could do to improve my phone, how much it would cost and why. The store is extremely clean, smells amazing and is very well stocked. I highly recommend this company for all of your cell phone needs!

In my effort to support local businesses my son's birthday was coming up and he needed a set of…read moreairpods for his birthday. So I did the standard check Amazon check Target check Best buy and I saw on Facebook marketplace that Mentor iPhone repair had at least a dozen sets of open box airpods. The owner of the store, matt, is almost always on site and he was in there doing what he does best which is making broken iPhones whole again. He had a ton of accessories for iPhones to include cases glass covers and we saw the case of airpods. He picked one out for me and it was about $30 less new than what I would have spent at best buy. Matt also has a pretty good selection of iphones, Apple computers, and pretty much anything Apple that you would want much of it is trade-in items. We got home and plugged the airpods up at first I thought were these used but they were absolutely not used they were brand new just happened to be open box. So try to shop local he is one of the best in Mentor.

Been there twice. Tom knows what he's doing but the place reeks of cigarette smoke and I needed to…read morewash my hair after being there ten min. ( I didn't). He looked at a phone I brought in and charged me $10 to tell me it was dead. . The location is convenient however.

From the owner: At Little Mountain Phone & Computer Repair (LMPCR), we specialize in comprehensive repair services…read morefor smartphones, tablets, laptops, and desktops. Our skilled technicians are equipped to handle everything from cracked screens and software issues to data recovery and hardware upgrades. We pride ourselves on quick turnaround times and competitive pricing, ensuring your devices are back in your hands as soon as possible.

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.

I stopped in and ask, "How much to install a battery on an iPhone 6 and how long will it take?"…read more The reply was, "30 dollars and 5 minutes." I handed him my phone and said, "You'v got a deal." I stood and watched as he worked and 5 minutes later I had a brand new battery in my phone and he had 32 bucks. My phone works great now after 2 days. I have a 30 day guarantee. I certainly don't anticipate any trouble. I told several people about this service already.

I had cracked the screen on my iPhone 6. I made some calls to get some quotes. Spider Net seemed to…read morehave the best deal. I'm glad they did, it brought me through the door. I am so happy I came here. The proprietor was not only professional but refreshingly friendly! I will recommend my family and friends use this establishment and support our local businesses. Great place, no complaints!! Thank you Spider Net!

if you have any issues with your electronics, PR Phone Repair is the place to go. I had a problem…read morewith my "antique" MacBook and Mustafa repaired it when no one else could. When my iPhone 8 died and I wanted something similar, he recommended a iPhone 14. I love it. Mustafa is professional, kind, very patient when I didn't understand and extremely knowledgeable. Go there, and you won't be disappointed! Marlene A

This place of business is horrible. My husband went in on Saturday because he had dropped his…read morephone and the screen was showing multiple lines. They said after market screen would work fine so he paid the $200 for it. By Wednesday that following week a line appeared back on the screen. Keep in mind they said they guarantee their work. When my husband went back to them there was nothing they would do to replace the after market and my husband even offered to pay the difference to go to a new screen but they refused to take back the old screen they sold him and do anything for him. DO NOT WASTE YOUR MONEY HERE. THEY DO NOT GUARANTEE THEIR WORK!

I had taken my PS5 console in for repair due to the unit would not power up suddenly. I called…read morearound to many other repair shops including Sony who manufactures the PS5 and took a chance with cell phone express. They warranty the repairs they do and they are local and that is a big plus. Chris the technician who serviced my console was completely professional ,friendly and knowledgeable. I had an abnormal situation with the game console and required a very technical repair. Chris and the team took their time and diagnosed the problem and definitely went above and beyond to resolve all issues. The level of customer service was refreshing and much appreciated. I will continue to take my business with them and would highly recommend them to anyone. Thank you

My son and I just had a great experience with a gentleman named Dre while purchasing an Apple…read moreWatch. He was polite, professional, informative, and no nonsense. Extremely satisfied!

This was the worst experience I have had in the 20+ years I have been with verizon. Alexa the…read moremanager was horrible. After an hour wait plus some Cody set up our new plan which wasn't the best but we needed atleast 1 new phone upgrade so it is what it is. They didn't have the phone we went there for so they had to order it...annoying but again it is what it is. Cody said it would be at my house in 2 days. Fedex tried to deliver it and I didn't realize I had to sign for it but that makes since given the amount of the phone. I left a signed slip to leave it the next day..fedex lied and said they came when I know for a fact they did not..so I called and they said no problem they would leave it the next day....they did not just put another note next to my signed one!!! I had to drive to Bedford to get it. I go in to have it activated like Cody told me to do and I wait again over 35 minutes when I was told 25. Just to activate a phone that should have been in stock. OK the man with a thick accent (didn't get his name)but seemed like he had some management authorities finally helped me when I told him I was getting frustrated...I was finally leaving and done..I thought until I seen the next day I had no data. I went back and they tried to tell me I had to wait AGAIN. 2 people ahead of me. I said I'm not waiting and I saw this girl whom I knew was the manager because Cody rudely said he would be back in the middle of helping us to go say hi to his manager Alexa came in with her child. I recognized her and she had seen me the second time I came in... I asked her if she was a manager and she said yes...I told her what the issue was and how frustrated I was and she offered no apology what so ever. She said the esim was not connecting to the right phone number. I tried to aske her if the man who put the Sim card in should have done it and she had stupid excuses..even at one point telling me Bedford should have done it! I told her Bedford was where fedex was and she thought I went to Bedford to get the buy the phone because she didn't listen to a word I said. I will never go back to this verizon. My whole experience getting a new phone and paying alot of money was horrible and not even an apology. Worst management worst customer service!