I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Very customer friendly. Knowledgeable, to the point. Clean store. Highly recommend. Had a Samsung…read moreflip phone screen that died. Wasnt sure if it was replaceable. He was able to track down a used flip and switched the motor instead of replacing the screen. It is like I have a brand new flip phone! Excellent price. Again, highly recommend.

I purchased a new iPhone via online for an online pick up. Arrived at the store, informed them who…read moreI was, picked up the phone and i was on my way. Smooth transaction, no small talk to try to sell me accessories that I didn't need. In and out like clockwork.

This store is extremely iirritating! You wait for over two hours to buy a new phone with a total of…read morefive customers in the store and 4 service reps. what are they doing...seriously? And every time I am here...their service goes down and they sit around waiting for service to complete the orders. What a joke! Stay away from this place!!!!

I regret dealing with them. Further checking showed I could have bought a 'new' phone for less $$…read morewith a new factory warranty. I overpaid--my mistake--won't happen again.

Let the buyer beware! If you are looking for an Apple iPhone repair know that Montour is NOT an…read moreauthorized Apple Repair Center NOR does it use genuine Apple parts. I had my IPhone 15 Pro screen replaced and in less than a week I had numerous problems with brightness, touch control and a battery that bleeds energy like a stuck pig. Montour's attitude when requesting a refund was "you didn't ask nor did we tell you" we are not using Apple parts. Great business model - very deceiving. Funny- the repair cost was about the same amount as Apple. I learned to ask more questions when its an Apple product needing repair. Be careful with this company.

I've never experienced customer service so poor. The salesman sold me on a good price but I never…read moresaw it in my bill! And in trying to solve the issue, I lost many hours on the phone waiting on hold and getting the runaround. Very happy to be leaving if I ever get someone on the phone to unlock my device!!!

As a long time (25 year) Verizon customer, I never thought I would switch, but after talking to…read moreDaniel C and finding out how great the network is on AT&T I decided to make the change and I'm so glad! My service is wonderful, and Daniel is so knowledgeable! He gave me so much information. I was stunned by his expertise! He's a new rep and with his knowledge you would think he'd been working for AT&T his whole life! If anyone is looking to make any kind of change or purchase any accessories or upgrade a phone, I would absolutely send them to Daniel! He's intelligent and sincere and never pushy! I can't recommend him enough! In a world where customer service seems to be fading these days, I would run to this store!

If you would like to contact the district manager his phone # is 610 751 2264…read more make sure you get everything in writing as he can't be trusted

Not particularly to this store, but if you are going to switch services: A) do not owe any money to…read moreVerizon before switching B) do not do it on the weekend because every service they have available will be closed, and C) do not call customer service because they will not help you at all. These 3 things are very important when switching services, which I don't blame you because Verizon is dukey.

HORRIBLE, HORRIBLE...RUDE, RUDE. I paid off my phones with a Credit Card because they don't accept…read morechecks, I asked for a receipt and they kicked me out of the store. If I give you my money, I need a receipt for work. CC charge is NOT itemized. I will NEVER go back to the Newport location and I have filed a complaint. Those RUDE women NEED TO BE FIRED !!!

The new employee / manager at this store was pleasant and very helpful! I'll be recommending this…read morestore and her to everyone!