Requested service to repair the cable leading from the modem to the wall. Technician MARK responded…read morewithin 2 hours of my call. Repair completed within 20 minutes and Mark extremely professional.

Pay for 1 gig and can't watch TV without buffering every 30 seconds. Phones drop wifi constantl…read more Can't work from home as a physician. Service techs here 4 times in last 2 weeks and everything is worse now than ever. Can't get a supervisor to call me back and they are never available when I call. All that for 283$ per month!!!

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

Brought my subwoofer in, and the gentleman at CC was extremely helpful. The cost and plans for…read morerepair were clearly laid out, and he kept in contact with me throughout the repair process. Will definitely be coming back for future repair needs, excellent value for money!

From the owner: Will update laterread more

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Previously we thought that it would cost at least $500 per month to run a server and internet…read moreconnection capable of supporting an in-house switchboard to enable our employees who work from home to connect to our business phone line. For a fraction of the cost, and not having to worry about maintaining equipment and software TDS has allowed us to do this. We can all answer and place outbound calls as well as transfer calls from VOIP phones purchased through TDS. Carin Brizzi is our sales rep and she fairly represented all costs and assisted us in getting up and running with their product. Definitely an excellent solution for small companies with off-site employees.

I have been with this company since building my house in 1990. they have changed names many times,…read morebut it still from the same place. Now it is Breezeline. I have had an issue with my TV reception since a tree fell on the wires across from my home. PP&L cut the tree and the wires went almost up to where there were before. My TV reception, on all 3 boxes, went out immediately . When the wire was lifted I got partial reception. Internet, and phone never went out, but I could only get certain channels in HD. This exact same thing happened several years ago when it was still Metrocast. The tree that fell on the wires was almost in the same place. My TV went out until they cut the tree and the wires went up. Same problem on 3 TV'S. As with this situation, they kept sending " ALLEGED TECHS" out and kept telling me I had to get new boxes (TiVO) to get better reception. I went for their blabber, and still no remedy. It took 4 months for them to send a bucket truck, and inspect the wires that went down. They linemen told me one of the connectors was loosened, after which everything was fine. That is until this episode. Now the " ALLEGED TECH" tells me that the old TiVO boxes are the problem, and I need to upgrade. I am no t a moron. All 3 boxes wouldn't go bad all at once, and only when the tree came down. He told me they won't send a bucket truck out to inspect the on the pole as long as I have internet and phone. What is this? A Meatloaf song ? "2 OUT OF 3 AIN'T BAD". I have called customer service . What a joke that is. I am thinking on pressing 2 for Spanish. I had 2 years of Spanish so maybe I will pick up a few words, because I sure as hell can't understand "ALEX" or "Richard" A.K.A. HOP SING. On one call I asked to be sent to the loyalty dept. I was put on hold and listened to "BLUE BLUE" FOR 2 1/2 HOURS. I made it to a 7 minute wait time. The next thing I heard was " You Wait Time Is 24 Minutes. Version just strung fiber in front of my house. That is my next move. Loyalty means nothing to these people. They really SUCK ! 36 years and this is what you get. Lets not forget the ridiculous amount of money for this lousy service also. Anyone ever notice all their advertisements showing people and families smiling, and laughing. That was after they sent their equipment back to Breezeline. John M.

The incompetence of this company has caused me irreparable financial and personal hardship…read more The company supervisor placed me on a "hold" list advising it would be 2 days for a call-back (never happened) because of the high volume of complaints logged to Breezeline stating they have 4,000 complaints to answer in order. To a point, I had to engage in a conference call with Breezeline and a corporate IT professional, which I hired, to explain to BREEZELINE on the solution to repair a problem situation on their end.

I totally agree with Jeff. This company's customer service is the absolute worst. Don't read this…read moreand think "it won't be like that for me" because it totally will. I had a tech tell me to not use my Internet for a couple days and see if that helps with my speed. I did file a complaint with the BBB and was able to waive my early cancel fees. I suggest you stick with cable or fios. At least Comcast reps speak English.

I'am not connected to Clear yet. I have called them twice now and they are very, very, very…read morepushey! I said I wanted to check something with a friend of mine who builds computers and would call them back; but they don't want to let you go until they sign you up and send you something. Both times I had to hang up to get off of the phone with them; they don't under stand that, NO MEANS NO!!!

Great price, great speeds. No issues in over a year. Installer was fast. Using that great Corning…read morefiber!

This company has issues. They call you up to sell their…read moreinternet product but don't follow through on it. A few months ago I got a call from their sales department telling me that Empire Access would be in my area and active to use. But once it wasn't happening the sales department decided NOT to contact with any reason to why it was not happening. Then contacted thier sales department just to get told that it had been delayed. Told this many of times from them.

Moyer's is the best little electronics store around! The owner, Bill, and his staff are very…read moreknowledgeable and will do all they can to help you find the right parts to fix whatever you have. They have loads of inventory, from individual components for electronics repairs, to tools and supplies, and they carry car and home audio equipment, too. Check them out for your next repair or project!