The staff are so willing to help. As a senior citizen I really appreciate the time the Spectrum…read morestaff in Cañon City, CO. Provides. Spectrum is always fast to respond to any issues with their equipment.

I have had Spectrum for a while now, but every time I go into the store in Canon City with an…read moreissue, the female employees are not friendly! They all seem quite annoyed that they are being asked to help, and 2/23/26 was no different. Amanda? was cold, not friendly and turned her head away from me, ignoring me as I left, without even a goodbye. All I did was pick up a new router. Always pick the male employees, they always have a smile, leave the women alone.

Very eh service at best. The phone attendants aren't really interested in getting your phone…read moreworking. Just adding lines and making you buy phones. It's a bit disappointing seeing them not even attempt to fix anything.

worst customer service skills.. not to mention how…read moreunbelievably over complicated, and straight up ridiculous it is to complete simple tasks seem to be, across ALL T- mobile platforms such as paying my bill, or accessing my account.. but what's worse is having to have monthly disputes about why my bill is NEVER right or why the previously agreed up amount is never what I'm billed for.. literally every single month.. and that's the company's responsibility I get it but to take my issues to the store to have a LIVE, English speaking representative fix the problem, Becomes a whole separate issue in itself.. you're almost better off calling the 1800 number! the representatives at the Cañon city location are not trying to elevate any discrepancies or explain any concerns you will definitely encounter. I need to bite the bullet and get a different carrier already.. can't say enough bad things about this company and the way they operate as a whole. And someone needs to do some kind of position evaluation, or an audit or something about the daytime manager Lady with short dark hair at Cañon location.. she is TERRIBLE and makes for a TERRIBLE role model for current and future employees on how to treat customers or handle herself in a professional setting. the WORST! All bad. My opinion is .. Choose a DIFFERENT company to give your business to..

I was helping my mother get a new phone. The Canon City Verizon helped us pick out a phone and…read morethey said it would arrive in 2 days. We returned after 4 days and the phone was not there, in fact when the clerk at Canon City looked up the status of the order, the phone had not even shipped, it has now been 11 days and no one has even contacted us. I called the Verizon help line and after being connected with someone overseas, I got bounced around for half an hour.

it would be less than a 1 if I could give it. Poor business practIces. We have been Verizon…read morecustomers for 22 years and went in for phone upgrade. We were told that our phones on new plan would be $120 a month. she told us to choose from accessories that we thought were free but after she installed them on the phone found out they cost around $100 for each phone plus $40 per phone for service. then we got a bill for $245 that included $70 connection fee ( that is what we thought the service fee was). We asked about future bills and were told it would be over $150 a month. Really lousy service. Feel like we were lied to and taken advantage of. We are looking for another carrier. Loyalty only goes so far and we are done.

If I could give you a zero star rating I would. I came in with a cracked screen and left without my…read more$150, without my Apple Watch that I traded in, and with a broken fucking phone that I'm gonna have to go get replaced. Please for the love of everything save your money and just go to the springs or to Pueblo. Because this place is not it. The shop is absolutely disgusting too. And the underage kids that sit around the shop and smoke/drink aren't a good vibe. You should lose your shop, license, and everything else.

Everything the owner says in his reply is a lie. They said nothing about a family emergency. He…read moreoffered a $15 discount and then withdrew the offer because I had "wasted his time". I checked my phone when I walked out the door and there was no voicemail, no missed call and if they had texted or emailed I would have received it on another device. None of that happened. I threatened NO ONE!! No other customers were in the store. I would advise avoiding this business.

Michael was friendly and quickly fixed a very old phone that had precious pictures on it. Super…read moregrateful!!

I need to replace the battery in a pair of Beats headphones. I called Integrity Device repair and…read moreMichael arrived within an hour - that is exceptional response. Michael looked at the headphones and gave me an itemized quote - x amount for parts and y dollars for labor. The cost to replace my battery was more than the cost for a new set, but that's not my point. What impressed me is that Michael laid it our clearly and professionally and actually recommended that i just get a new pair. While I didn't have Integrity replace the battery I was very impressed by Michael's honesty. His company name, "Integrity," is very apt. I will call Integrity the next time I need an electronic device repaired. Very impressed!