The staff are so willing to help. As a senior citizen I really appreciate the time the Spectrum…read morestaff in Cañon City, CO. Provides. Spectrum is always fast to respond to any issues with their equipment.

Constantly buffering cable and streaming in the afternoon and evening. I'm paying $280 a month for…read morethis crap! Get it together

I was helping my mother get a new phone. The Canon City Verizon helped us pick out a phone and…read morethey said it would arrive in 2 days. We returned after 4 days and the phone was not there, in fact when the clerk at Canon City looked up the status of the order, the phone had not even shipped, it has now been 11 days and no one has even contacted us. I called the Verizon help line and after being connected with someone overseas, I got bounced around for half an hour.

it would be less than a 1 if I could give it. Poor business practIces. We have been Verizon…read morecustomers for 22 years and went in for phone upgrade. We were told that our phones on new plan would be $120 a month. she told us to choose from accessories that we thought were free but after she installed them on the phone found out they cost around $100 for each phone plus $40 per phone for service. then we got a bill for $245 that included $70 connection fee ( that is what we thought the service fee was). We asked about future bills and were told it would be over $150 a month. Really lousy service. Feel like we were lied to and taken advantage of. We are looking for another carrier. Loyalty only goes so far and we are done.

Michael was friendly and quickly fixed a very old phone that had precious pictures on it. Super…read moregrateful!!

I would leave zero stars if possible. Integrity is a crazy word to use for this business…read more I have been trying to get a refund from the service for months and keep getting ghosted. Michael, the owner, 'fixed' my phone screen and left its unusable. I couldn't take photos , make calls, and the touch was not calibrated. I messaged michael a few times to get the problem fixed and he either a. Did not respond to me b. Tell me he'll come at some point in the day and did not show up. I understand he runs a business but I can't sit around all day day with a phone that doesn't work that I use to talk to people I work with. After no luck I went to get a new phone because my bosses were not happy I couldn't answer the phone. The guy at the Verizon store informed me that my account and Phone are blacklisted from Verizon because the pins on the eSIM were bent/damaged that indicates attempts to jail break the phone.... I messaged Michael again for about a month trying to get my money back and he a. Either would make some story about how the refund wasn't processing or b. YOU GUESSED IT not respond to me I truly do not understand how someone can run a business like this breaking peoples property and not have the INTEGRITY!!!!!!!!! To own up to mistakes and just process a refund. Customer service was abysmal. I had to buy a new phone and he isn't giving me 500$ for a service that didn't meet a standard. I told him he could have the part of the phone back for the money.

Kerrington was amazing, she provided excellent customer service and made my phone beautiful again.read more

Super friendly and knowledgeable staff and their prices are very competitive. I will definitely go…read moreback to this store the next time I need a phone repaired. I recommend this business.

Upon thinking that my phone was beyond repair, I hesitated about switching to a new device and…read moreopted to explore the possibility of fixing it. Despite my doubt, I visited Colorado Gadget Fix last Wednesday. Due to the rarity of the Moto G phone, they had to order a specific part, which arrived on Friday morning. To my delight, my fully repaired phone was back in my hands by Friday afternoon, sparing me the hassle of setting up a new device. With its renewed appearance, my phone looks as good as new. I am incredibly satisfied with the outcome and grateful for the seamless experience.

Just a comment. I have NO idea of their service. We drove there yesterday to ask a few questions…read more since no one was answering the phone. The store is empty and has an "Available" sign on it. Perhaps they are out of business- there is no sign saying they moved elsewhere. Too bad. It looked like a great store to have things done.

I came in to address a Windows lockout on my laptop and they had me fixed and out the door in under…read more10 minutes. My heroes! Will definitely use again (when needed). -CC

Dishonest and awful. Overall they have no accountability, lack of professional customer service,…read moregodawful diagnostics, and abysmal integrity. To be precise, my mother went in to have my brother's Switch repaired, which to anyone obvious it's a USBC-Port issue which Google claims UBreakiFix can in fact fix - they don't ask any questions, plug a chip into the device, claim it's the battery, then take the device. She paid 140, wasn't even called that the repairs were done, then after picked up and plugged in at home, the Switch still doesn't work. She calls, no refunds, they tell her they can't do USBC repairs, which is absolutely ridiculous. Instead of offering at least half the 'repair' price back or the entire thing free of charge since they didn't even fix the issue, they simply say 'no can do'. These guys could've at least tested after 'repair' that the battery was even the issue and gave a call and stated so, even directed us to another place that has people who do microsoldering to fix the issue, because the issue CAN be fixed - they either don't have anyone with the knowledge to do the repair or quite frankly, they enjoy ripping people off. Multiple negative reviews that exist about UBreak follow this trend, so our fault I guess, but DO NOT take your devices here if you want honest work done. These guys will rip you off; fail to fix the issue, do nothing, pretend to be courteous in a response to their negative review, and overall fail to make up for their shortcomings. DO NOT take your devices here.

We were treated rudely by the person serving us. See review I posted on Yelp. Your employees need…read moremore training about "customer service" and how to talk to people of different ethnicities. He represents you and I certainly wouldn't like him to represent me. Very rude, no common sense or customer service. Does he know that without customers he would be out of a job.

Needed a screen since mine cracked! These guys are super awesome and they made sure to have the…read morescreen and they even called me back to let me know they had one. They took their time and were professional. If anyone needs work done this is the place to go!!! Again thanks so much for all your help and I'll be sure to send people your way for repairs.