Located in the middle of Terminal 4 Arrivals (the side where you enter/exit the Terminal), this…read morelittle AT&T store doesn't offer much in terms of products. I suspect it's setup as a convenient option for AT&T customers who have an emergency or need something quick. Not being an AT&T customer, the guy working there was still totally awesome and answered all the questions I had for him regarding what it would take if I wanted to switch or get an iPhone. I was walking by, so I figure why not stop for a couple of minutes and find out. For that alone I give this 3 Stars (since many of you how Carriers can be if you're not with them and want to know stuff), and an A-OK. :-)

DO NOT USE THIS STORE…read more They are cheating customers on a regular basis. They are not an official AT&T store - just a retailer - so they are not under AT&T's supervision. I purchased an unlimited talk & text AT&T Go Phone sim card from them for $92 - which is MUCH MORE than you should ever pay! I was told I would get one month unlimited talk & text for $40 but had to pay a $50 activation fee. I had some problems with a call so I went to a corporate store. Turns out the guy put me on a $2 per day plan with $40 credit (so I would not even have a full 30 days of minutes.) The other $52 that I paid? Straight to his pocket! The corporate store said I am not the first to come to them with this problem. Go to an official corporate store. It is much cheaper and - even though it is AT&T - the customer service is better. At least you won't get scammed.

I've been looking to upgrade my phone from a prepaid for about 6 months. I went to 2 previous…read moreVerizon businesses to make inquiries and was disappointed by the lack of customer service. Needless to say, if it wasn't for the fact that my job offers a discount with verizon wireless, I would be looking elsewhere for cellular service. I was on my way to a different location when my daughter and I spotted this one and took a chance to go in. This experience was totally different. The minute I walked in the door, the available sales rep, Jerry asked me what I needed. The atmosphere was friendly, upbeat and very personable. I didn't feel like I was just another "dollar sign" to get a sale. He listened to what I wanted and helped me to find the right cellphone and plan. As far as I'm concerned Jerry saved Verizon's reputation. Maybe some of the other stores can get some pointers.

****The female Spanish employee with glasses and no name tag is, confrontational, nasty, bitter and…read moreoverall unprofessional if you care about having a positive experience avoid her at all costs better yet go to another location. This employee should be fired**** I have been with Verizon Wireless for about 7 years have spent around $10k over the duration of that time. When I upgrade my device and do a trade in I normally order my device to be picked up in a store locker, and I normally ship my trade in via UPS. I upgraded to the iPhone 17 Pro and opted in for the trade in promotion to receive $1100 over the course of 36 months for the trade in of my iPhone 15 Pro. I had selected to drop the trade in off at this location which I now regret. Upon arriving at the store when they first opened, I had my trade in and the printed-out sheet for the trade in information that Verizon sends you via email that contains all pertinent information relating to the trade in. I gave both to female Spanish worker and explained that this is a trade in. she asked me with a very nasty glare and disgusted look on face "why are you here sir" I repeated myself again with the same thing. Instead of her looking at the paper to help her understand why I was there because she clearly does not understand American conversation and contextual conversation, she became hostile and gave me so much attitude; I had to tell her to change her attitude and calm down but clearly she was looking for a reason to become confrontational and became that without a reason. I requested for another employee to help me she stated" he's the manager he can't help you". Ater she further continued to exhibit incompetence, idiotic behavior, confrontational, unprofessional and other unreasonable/ unnecessary behavior I had to change my tone, become aggressive and pull the native New Yorker out to her and put her in her place which I did because she took the out of her tone and she walked about 10 feet away from me. The manager was standing by during all of this and instead of stepping in prior to all of this he waited until I pulled out the native New Yorker attitude to step in to help me on something that should have been 1,2,3. You don't wait until a physical altercation almost occurs to step in; you step in before that but there seems to be a pattern of behavior with this store pertaining to incompetence, unprofessionalism, confrontational behavior and just overall bad management. This store needs an new management and new an overhaul of all new employees but regardless of what this store does, or doesn't moving forward, I will go back to how I handled things previously which is ordering online to pick up in the locker and ship trade ins via UPS so I don't have to interact with anyone at this store.

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

no bc i came here to get my ipad pro 11 2nd gens screen replaced and it came out bad. It wasn't…read morealigned accurately, & the right side glass was slightly raised. i tried pushing the glass down w my thumb on the right side of the tablet and the screen crushed right where i was gently pushing into the frame. prices aren't bad tho, and the panel that is used is premium.. the instillation was just poorly done

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

If I could offer them zero stars I would. I provided them a phone an iPhone 14 Pro Max that had a…read morecracked back and one camera lens which they repaired for $170. We then gave the phone to my son for Christmas and when he opened the box, the phone no longer worked when we went back. It was after their luxurious 15 day warranty. And they wouldn't help us at all. They wouldn't even look for the repair ticket in their computer system unless we had the specific date of the transaction which sounds like the most outdated computer system on the planet. You should have seen the look on my 12-year-old son's face when he realized that he wasn't ever going to be getting that phone for Christmas. So now I am out $170 and I have to figure out how to get him another phone. What a waste. And I love the fact that I was told that they can't help because the warranty is 15 days. The warranty being 15 days is a piece of paper with words on it. Anyone is allowed to be helpful if they so choose.

Ron is extremely helpful, replaced the glass on my iPhone and helped my kids pick out cases for…read moretheir new phones.