Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.

I walked in mid-day to buy a case for my phone. Brian and his team were super helpful with showing…read moreme different options and helping with price comparisons. Brian took time to put the case and screen protector on my phone for me. They were knowledgeable without being pushy and had great customer service. I would definitely go back again and recommend them to friends. Thanks Brian!

Best verizon experience ever. Came in mid day through the week. No wait. Very helpful and…read moreknowledgeable staff. Highly recommend

Brooks went over and above to help me and my daughter. We were here for multiple reasons and he…read morewas super helpful. Appreciate the staff at TCC Wilmington Pike!!!!

I know better than to download cr@p to my computer, but for some odd reason I thought downloading…read moreto my phone would be safer...crazy right? So I downloaded one of those stupid Facebook quizzes (who were you in a past life) and shortly thereafter got a message in RED that I had 13 serious viruses on my phone and I needed protection NOW. And even thought I knew better and immediately regretted it, I downloaded CleanSweep (blue background/white broom). BAD move. Then I get messages my rams is at 90 % usage and I could get more for "only" $20 a bucks or so. I felt like a real dumb@$their but no I didn't purchase the ram. I never do financial things on my phone. So I head here and asked if they could help me. They were so nice, and since I did have insurance they loaded cleaning softwear on my phone for free and taught me how to remove all the stuff I didn't need from my phone. They even made me feel better saying people come in all the time with that CleanSweep. It made me feel better cause misery loves company. . (and this program continually runs and was the ram problem....removing it was all that was necessary for the ram to have plenty of room left) . And while I was there they checked my account and were able to save me $10 !!! Who doesn't want to save money? I'm done being an @$$clown with my phone. So remember...don't load cr@p to your phone, and If you get messages trying to scare you into it, just say NO. Class dismissed.

service was great ! Will continue to come back and work with them! the manger and his team work…read morewell together and you can tell. Thank you

We were very patient and friendly - we had three phones that needed to be upgraded. They were great…read morewhen it came to selling them. They had to be ordered, so they assured us they would call us when the phones came in. They never did call. We stopped there for the 1st two phones and thought we got in before they had a chance to call. When the 3rd phone never arrived, we went in to check and they said, "oh, it's been here quite a while." When I asked why they didn't call they basically said they didn't know. When I complained, the response was "you got it now". She seemed upset that I didn't think it was right to lie to a customer. We need another phone - will NEVER go back ther!

Josh is absolutely amazing. This has been the best experience I've had with Verizon to date and…read moreI've been a customer for over a decade. I came in to upgrade my phone. The first day he was balancing a busy day with multiple customers but he did it so effortlessly. Checking in and helping all of us and you could tell we were all impressed with his agility and effective multitasking skills. The trade in was easy and he made sure all my apps and phone settings were set up without issue before I left! Thank you, Josh!!! He is very knowledgeable, detail oriented and a true asset! If you have any Verizon needs I recommend stopping into the this location and meeting with him!

Dylan was amazing helping us upgrade two phones and adding another line to our account. He took…read morecare of all the technical stuff and explained the discount's clearly. As a Verizon customer for many years I'm happy once again with the customer service I have received.

Nasty Men who work there, lying about cigarettes on the 21 St. Said card declined and I walked out…read morewith cigarettes. Paid him yesterday for four packs. Very suspicious. Called me a dumbass, flipped me off. Very Nasty Men

From the owner: All of your wireless needs, repairs, screen protecters, accessories. We are the best wireless store…read morein the west!

Dylan Barnes is the worst employee at this store. he consistently argued with me and lied to upsell…read moreme. he misrepresented insurance products and devices, you need to fire him. He is a poor representation of the company.

Nothing But Lies and Misinformation First Lie: Colby at a…read morefranchise store assured me, "Verizon won't sell you 5G Home Internet unless they are certain it will work in your area." That statement was false. It did not work. Second Lie: Colby told me, "You can simply return the equipment to the company store." Third Lie: When I went to the company store, the manager told me, "You cannot return it here. You have to take it back to the franchise store." Fourth Lie: I returned to the franchise store, where Colby again insisted, "You can simply return the equipment to the company store." Final Runaround: A sales clerk at the company store then told me the equipment had to be returned to a UPS Store. It is astonishing that no one seems to know the actual return procedures. The misinformation, the back-and-forth, and the wasted time are unacceptable. For the record, T-Mobile's system works perfectly at this same location.