I came here to have a phone reset that I was going to sell. I usually have to wait at TMobile…read morestores because they are constantly busy. Luckily, they were not swamped like usual. Rochelle, the store manager, helped me out. She is fantastic!! The man in front of me was rude to her. She handled it like a champ!! Love that. It was totally unwarranted too. What goes around comes around... Ok, back to the review. She handled the reset in no time despite me not knowing my Samsung password. It was quick and she did a work around so I did not have to go through the hassle of finding out what the password was. Kudos to her. She has been a manager for 11 years and should definitely be promoted for her class and knowledge!

I was with Verizon forever but consumer reports indicates that T Mobile has better customer service…read more& service now. Their rates are significantly less expensive & they are offering an iPhone 16 pro max special. They are giving me over $1,000 for my old iPhone 12. Harlyn was very knowledgeable & helpful. She spent a lot of time with us explaining all the options and pricing. Unfortunately they don't have any in stock & can ship one to us next week or we can go to the Apple Store also in the Boca Town Center Mall.

Michael helped me today with my phone issues. He told me he just started in this store and his…read morecustomer service was amazing. If you come to this store, work with him. He has a lot of patience and very knowledgeable!

Michael was great! Very patient! Would recommend to anyone coming here. Great addition to the team,…read moreI hope he stays

Really great guys to deal with. Good turnaround time. I've been by three times to fix a various…read moreitems, an older iPhone which needed a new battery, an iPad which had a shattered screen, and a rare battery operated toy with a weird battery that I could not figure out how to replace. He did an amazing job with the phone and the iPad. As for the toy, going in I wasn't even sure if he could fix it and in the end, he could not. But he did give me lots of good advice which sent me in the right direction. Really appreciated that. Overall definitely a guy that you want to keep in your contact list. I know I will, my family always has all kinds of phone and tablet repairs that come up. I would absolutely recommend them if your device needs some help. Five stars.

Paulo S. Was a blessing to us! And very knowledgeable! Thank you! HE was effective and explained in…read moredetail what the problem was with my phone. Service was done very fast! I will greatly recommend him! To all my family members and friends! Thank you!

I went to update my review and was surprised to see I had never reviewed this store, so this is…read morelong overdue. I've been coming here for several years for key fob and watch battery replacements, and they have always been fast and efficient. I always purchase the lifetime battery, and in my opinion, it's the most cost efficient way to go. You pay a little more the first time (around $25, give or take), and all your future battery replacements for that item are free. It's a fantastic value and has definitely paid for itself. Great service every time, and I highly recommend this store.

I will never go to the store again. They sold me a bulb that didn't work. I took it back. They…read morewouldn't give me a refund or store credit cause I didn't have the receipt even though I showed them on my Apple phone where I paid for it and what I paid for it so I would never visit the store again I'd rather go to Walmart or Home Depot cause they got better

I visited on January 21, 2021, as the screen on my Samsung Galaxy 10 was completely cracked due to…read morea drop. I worked with Brian and he was friendly and professional. He said it would take 24 hours to fix the screen. I initially felt that seemed excessively long, but he informed me that a part needed to be ordered for this specific phone. I got the impression that if I told him it was absolutely urgent, it could have been done sooner. Regardless, I accepted it, and gave him my phone to fix. Though I was informed that my phone was fixed just before the close of business on the same morning that it was dropped off, I waited til the following day because I was busy. I went back and worked with another associate. He initially told me that the cost was hundreds of dollars, but I let him know that it was covered by insurance. He double checked, and I was correct. I asked him just out of curiosity how much it would it have cost if I did not have insurance. The answers was close to $500. The takeaway is to have the best case and gorilla glass on your phone to avoid such an atrocious expense, but moreover, pay for insurance. The screen and the phone were good as new. The insurance company picked up the entire bill. My hope is you never crack your phone or do not need to visit this establishment type, but if you do, this is a fine choice.

I needed a new phone screen for my iPhone 8 Plus and walked into Maxandfix right after they opened…read more I was warmly greeted by the manager and taken care of immediately. I was quoted what I expected and told that there is a lifetime warranty on the screen for if if ever stops responding to touch. That's fantastic! It took about an hour to repair the screen, but it was cracked and a chunk was missing at the bottom. I couldn't even unlock my phone and it's good as new now. I even got a free screen protector! I highly recommend this place for repair your your broken screen.

I have been to this location a few times now wants to switch my service from Verizon and again now…read moreto change my screen protector. This location is in the Publix plaza on the corner of Congress and Boynton Beach Blvd. behind Bank of America. On both visits the service was impeccable. The customer service representative's for a quick efficient and very polite even shaking my hand. I love giving credit where credit is due for excellent customer service which is not so common anymore. I highly recommend you visit this cricket store if you like excellent service as well as if you're not a cricket customer consider switching you will save a lot of money pretty much around $50 or less depending on if you use auto pay or not.

Had an extremely poor experience at this store. After buying a new phone, the salesperson set it…read moreup incorrectly. He put in an incorrectly email address and put in a wrong name. When I went back to complain, the manager was not very pleasant. I requested that I exchange the phone for a Samsung which I originally had. The manager said there are no exchanges. I called Cricket and was told you can make an exchange within 7 days. I had to back within 7 days, thusly, the manager lied to me. Went to another Cricket store, since I've been happy with Cricket, and they were terrific. The store I'd recommend is on Military in Green acres. Roberta

Best repair shop i have i have gone to! Very knowledgeable, friendly and very good price! Had my…read moregalaxy s10+ screen fixed for the second time and will most definately come back again. Finally found that "go to" shop.

My y phone broke and they fixed it ! Broke it again a month later and they fixed again for free .read more

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Very knowledgeable people to fix all your Mac needs,expensive though…read more They also have a good selection of reconditioned Mac's for all needs.