Really great guys to deal with. Good turnaround time. I've been by three times to fix a various items, an older iPhone which needed a new battery, an iPad which had a shattered screen, and a rare battery operated toy with a weird battery that I could not figure out how to replace. He did an amazing job with the phone and the iPad. As for the toy, going in I wasn't even sure if he could fix it and in the end, he could not. But he did give me lots of good advice which sent me in the right direction. Really appreciated that. Overall definitely a guy that you want to keep in your contact list. I know I will, my family always has all kinds of phone and tablet repairs that come up. I would absolutely recommend them if your device needs some help. Five stars. read more

Paulo S. Was a blessing to us! And very knowledgeable! Thank you! HE was effective and explained in detail what the problem was with my phone. Service was done very fast! I will greatly recommend him! To all my family members and friends! Thank you! read more

uBreakiFix by Asurion - Mobile Phone Repair Near Me - Boca Raton, Florida

Not a great experience at this shop. I left my iPhone for a repair and was told to come back in an hour and a half. When I returned, nothing had been done to my phone. Moreover, before I left, they had confirmed they had the parts they needed to fix it but then did not. At that point, they did the part of the repair that they could do and told me I would have to leave a deposit for them to order the parts which was replacement lenses for the camera. They quoted me $65 for each one. Lucky for me they didn't have it in stock because I took it somewhere else and had them done for $30 complete. Accordingly, I feel totally taken advantage of and cannot recommend this business. Additionally, I did not feel they had the expertise required.. read more

These people really know what they are doing besides being brilliant and fixing your phone. They are kind and efficient and fast. I took my phone in and didn't know what it needed but they did! they fixed it. It looks and feels like a brand new phone! I have a message for uBreakiFix...... "Umoveifollow!" . 5 stars read more

Paulo was really kind and help me a lot! My phone was a lost case and he was able to fix it for me, I really appreciat. read more

In the past, I have always dreaded taking my computer in for repair. It often takes at least a week to come back, and too often, the problem is not resolved. But with uBreakiFix my computer and iPad were fixed in just two days. Both are working like new. The expert service and good customer relations are an unbeatable combination. read more

I spent $180 to fix my son's phone here while he was home for spring break. They had the phone for several days before I picked it up. Had to take it back the following day still broken. They had it a few more days before before I picked it up again. That was a week ago and the phone is still broken. They obviously don't know what they're doing. read more

My toddler dropped my iPhone and the temper glass screen had a big crack. Georgia K saved the day and installed a new temper glass screen in no time at all. She could not have been nicer or more professional. Thank you for great and speedy service! read more

This location is no longer ubreakIfi. it is now called ultratechX & overcharged me 100$ for an hdmi repair on a series X. Microsoft replaces it for 150, they charged me 260 and have absolutely 0 lines of communication letting me know if it's even been so much as looked at yet. Do not go here unless you want to be ripped off. read more

Alex was awesome cleaned my phone and fixed my phone port. If you have phone issues Alex is your man! He does fantastic work :)

THIS SHOULD BE A NO STAR REVIEW!! DON'T PUT YOURSELF IN DANGER & BRING ANYTHING HERE!! My new iPhone 14 stopped responding to screen taps in late Feb. I brought it to this store expecting a diagnosis & repair estimate only from young guy named Connor. Later, a guy with an accent called to say it was done & I should come pick it up. When I got there, no one was at the front. After waiting, that same guy asked for over $200, when the younger guy who said he was the tech & an Apple expert had said the diagnosis was free. I asked what the diagnosis was & why I was being charged so much. He began yelling, his English was hard to understand & his rage at my questions seemed like he had "mental problems". He refused to show or return my fairly new, never dropped, not water damaged phone unless I paid him first. I politely asked to speak with the tech. He got him to come to the front. This kid held my phone, wouldn't show it to me or explain why a free diagnosis without any repairs done would cost over $200. I started to call my husband to meet me there & as I finished the call, the kid showed me my phone - he'd broken the screen he said when he tried to open it for tests. I asked why he didn't pay for what damage he'd done (I have photos my son took of the outside of the phone before I brought it in & a video clip showing its only problem - not responding to fingertip taps. I said I was not paying for a free diagnosis when this kid (Connor) broke my phone's screen & they couldn't hold my phone hostage. My husband came in, saw them both and asked for the store's owner. The tech said to call the next Sunday, the "boss" was Alex. But he'd been told and he'd advised the guy with the accent to demand money & not release my phone unless it was paid first. He started yelling at my husband, cursing, being out of control. When my husband demanded the phone sternly, the tech gave it to him. In our car, we called the police. We both drove to the local police station & filed a report there. We have never been treated so abusively anywhere in Boca like this. Verbal abuse, refusing to return my property which had been damaged by the so-called tech/Apple expert. We've gone to other UBreakIFix stores before in other places & this one is being run into the ground, under the owner's instructions & his employee (one with the accent, getting into a physical altercation with my husband needs help & to be let go. He's mentally unbalanced, as the police officer said.) STAY AWAY! Owner is a crook, clerk with accent is violent & dangerous, blackmailed me with his boss's approval - all should mean he's fired. We've pressed charges & we're contacting Asurion, the parent company. DON'T GO TO THIS STORE! read more

Total disappointment. I hate starting off 2023 with a one star review. TLDR version: this guy is combative, doesn't stand by his own 90day warranty, does poor/incomplete repairs and will string you along fixing an old device. If you decide to do business with him, expect to be gaslit/chided and poor customer service. He will change his story to CYA and make you WRONG any way he can. Do research yourself on whether or not it's worth fixing an old device bc you don't want to throw good $ after bad. More details I wish I trusted my gut when dealing with this guy. I found him to be oddly combative in nature from the beginning but figured I only have to deal with the guy to get my lap top fixed. Not every business person is a "people person." I dropped my laptop back in Oct and it cracked the screen. Brought it to the store to see about getting it fixed. The man that works at the shop (I think he is the owner) told me to leave the computer for 2-3 day to diagnose the problem. Then called to tell me what was wrong what it would cost, asked for a 50% deposit, and told me it would take 1-2 weeks to order the part (new screen). Bc I needed my computer and it still worked fine (crack affected just a small section of the touch screen), I did not want to leave it until the part came in. This was oddly a point of discontent with him. He wanted to keep the computer. I told him I would bring it back as soon as the part was in and he reluctantly let me keep it. I would think that someone that works on devices that are vital to our modern day lives would appreciate that someone needs their device. My husband picked up the computer and when I saw it the screen was indeed fixed but the computer was not closing properly. I SHOULD HAVE BROUGHT IT BACK ASAP but the computer worked and I put it off. Little over 2 mths later the hinge came clean out of the screen/lid. My husband brought the computer back in. The guy was immediately defensive and denied ANY wrong doing. I was on speaker to tell what happened when I tried to close it and that the laptop never really closed properly after his "repair" in late Oct. He 1st said it was wear and tear. Then he accused me of dropping the computer again. Then he said it was a separate issue from the cracked screen. He used an analogy (this guy loves to talk down to customers) that if you bring in a car to a repair shop to fix the brakes, if there is an issue with the steering column also, that just fixing the brakes will not fix the two separate issues. This is my problem. Here is where the conflict is and I would ask yourself dear reader to take this in account. Who brings ANYTHING that is broken and not working properly to a PRO to fix it and expects that they will only fix what you, the non pro, thinks needs to be fixed? We all rely on PROS to PROPERLY diagnose and advise so that you can make an informed decision on whether or not it is worth fixing. Most of the time, if a computer is older, it's more cost effective to just buy a new one. If I knew back in Oct that my computer needed $450 worth of repairs, I'd just buy a new one. So, we have a half fixed computer and he wants more time and $ to fix fix the computer. Bc the issue is not the screen itself that he replaced, he feels his "90 day warranty" has no application. When I brought up the fact that he did not thoroughly fix the computer and the fault in his logic, he just walked away and into the back of his store. This is pretty immature and not professional to just walk away but I guess it is effective in getting rid of disgruntled customers. We took it to another place and they were resistant to fix it bc "someone else touched it" and I understand. If this guy stood by his own warranty and work we would not be in this pickle. I understand if there is another issue that requires another part that I'd have to pay for but he should've worked with us on the labor bc he did not fix fix it the 1st time. A "90 warranty" is only a warranty when the person that gives it stands by THEIR work and good business practices. Save yourself the time, grief and most of all $ and take your broken device somewhere else. read more

My phone would not turn on and the screen was black. I thought a needed a new screen but I went there a met a very honest guy who was calm. He said that he did not need to change the screen. Then he fixed the phone and was nice enough not charge me anything. They are very honest and professional. read more

I needed to have my laptop checked. The upper case had a broken hinge. Within a couple of hours I had a repair estimate. The unit was old so o decided to purchase a new one. Conner at the shop was very helpful. I would definitely recommend this business read more

The professionalism and speedy time frame outweighs the cos The professionalism and speedy time frame outweighs the cost which is three times what it used to be. $150 for a new screen for an iPhone XR! Nevertheless I am writing this on my fixed phone. read more

uBreakiFix was amazing. My PC completely crashed on 09.20.22. My sister found this company - very close to my home. Dropped it off & 24 hours later got a text salt it was all ready to be picked up. 1st I spoke with Alex, the owner, who was terrific. Didn't "over promise & undeliver". Straight up honesty. Then got a call from Kelly today (09.21.22) who was just making sure I got the message that the PC was ready for pick up. Explained exactly what happened, what I needed to do when I reconnected the PC at home & if I needed any additional help, they were here for me. Truly excellent service & reasonably priced. I would highly recommend them to anyone who needs any type of device repaired. I hope Alex & Kelly both read this. I've never written a review before until now. (That alone speaks volumes.) Ubreakifix is that good... read more

Alex did a wonderful job assisting me with my phone today! He handled everything quickly and efficiently and was very personable and kind to me! Thank you so much Alex I will be back and I will recommend your business! read more

This was my 2nd time at this establishment. These guys are really nice and professional. First time, it was an Ipad screen replacement- that they fixed in a couple of hours. This time, it was more complex an issue with my Laptop. Connors replaced the Battery, Op. system and a new hardrive. I thought it was a lost cause, it did take 4 tried, but he fixed it, finally. I'm very happy, I didn't have to buy a new laptop. read more

I dropped off my son's trashed screen iPhone and within an hour and a half, he didn't recognize it as his phone. It had looked so horrible for so long that he thought they upgraded the graphics. read more

My daughters I Phone screen was in bad shape. Went in on Sunday afternoon and two hours later it was repaired. Excellent service. The repair was covered by insurance. I would definitely go back in the future. read more

I went in to get my son's iPad fixed Tuesday but they didn't have the part. Saturday, I called, gave my # and they told me "there's a lot of corrosion..." Problem is, I still had my iPad? I'm guessing it's like the "you need a new car filter" thing at auto-shops. Yet, I still had the screen replaced, only to have my finger literally press through the bottom portion, *crushing the screen! This was after they "guaranteed" me a genuine Apple product. Called, they said 'too bad': I had many products fixed with them but never all this issues that's fine, I will never shop here again. read more

I had never damaged a console prior to damaging the HDMI port on my Xbox Series X, and was horrified to realize I was getting no video input. I was turned away from Microsoft via my warranty, and had begun looking at local repair shops. I was luckily able to find Alex's shop at the UbreakIfix at the West Boca location. Being new to the area I was concerned. He immediately made me feel at ease and like a priority in spite of me being a total worry wart handing over my Xbox to a company I had no prior interactions with. I was quoted 3-5 business days and Alex was easily able to fulfill that time window, and the Xbox Series X works like new. Easily worth the money for the quality work and professional customer service. Don't cut corners, and make sure you hand it over to someone like Alex's team that clearly does quality work, it's worth every penny. If youre in a similar position and on the fence, Alex and his team will have you in good hands. read more

Great response and professional service. Call last minute and my phone was fixed within 20 minutes.

Alex did an amazing job fixing my IPhone and was a good turn around time. Didn't take long to fix.

This place is the best. I didn't know how to put a screensaver on my phone so I brought it to them to do it and they didn't charge me anything! Their very personable very friendly and the prices seem to be right on point. I will definitely do business with them and the future. read more

This is the only place I'll take my phone every time I come here and welcomed with a warm greeting and I fix my phone in the time it takes me to get lunch I'll always continue to come back here read more

Phone wasn't charging so I called and they answered immediately. Kelly was awesome, fast and easy service for a competitive price. Thank you! read more

Great service and care. I watched Darrian get slammed with work from multiple walk-ins and phone calls. He took the time to handle each one of us with a great attitude the entire time. Thanks man! read more

My daughter had an incredible experience at this establishment so I thought I should share. My daughter is young and is used to getting taken advantage of when needing quotes for any kind of service. This was not the case here. When she arrived she was greeted by Alex and explained her issue of not being able to hear people when they call and figured she would definitely need a new phone. Alex was very friendly and welcoming assuring her it was a quick and easy fix which he followed through on fixing the issue in less than five minutes. She had a lot of nice things to say about him and the staff here and the pricing is extremely reasonable as well! Thank you Alex for being welcoming, knowledgeable and friendly. She left a very satisfied customer not feeling taken advantage of. We will definitely be recommending this place to anyone needing service on their phone. read more

I would like to adopt Nikolai at the Boca West Store on Glades!! He was just amazing. He needed to get my hard drive out of my MacBook so the geeks at Best Buy could use it to download my data onto a new PC. He did it so quickly and I picked it up so soon after I left it with him. He has a wonderful smile which I could see in his eyes only!! He's sweet, kind & is very geared up to be sure he gives your clients the best possible customer service! Please buy him lunch or give him a raise or do something kind for him?? Thanks best.....tobe mason....a forever client from now on....you should know I break everything! read more

excellent service by Alex and he's team , They did an impeccable job repairing my cell phone, good and pleasant service, definitely 100% recommended. read more

Great service!!! Turned in my laptop Wednesday and it was ready Saturday. They kept me updated and overall was a great experience.

People who are working there are so nice and can fix just about anything , Been client more than 5 years and would only recommend them . Customer service beyond this world, professional , fast and knowledgeable and friendly associates!. Super service!!! read more

Great service by Alex. Fixed my phone quickly. Amazing customer service! Highly Recommend!

I was at this giant electronics store waiting I knew for 40 mins and not close at all to be serviced and an associate approached me to offer an appointment three weeks later, I took it and on my way home saw this location no waiting, everything sanitized social distance, and my issue with my computer got solved right there. I recommend anyone to give them a try. You won't be disappointed. read more

Everything was great from the customer service and price to the repair! Will definitely continue to come here to fix my devices!

This repair shop in Boca Raton is the absolute worst they quote you a price and then when they get there they call you a liar do not go there it was a horrible experience read more

Niko was the best... really a great experience. I would highly recommend bringing your electronics to uBreakiFix...

My son managed to crack his iPad screen this weekend. I dropped it off with Emilio this afternoon. He was friendly and professional throughout the drop-off process. Not long afterwards I received a text confirming they had started working on the repair. Before I knew it, I received another text informing me the repair was completed. Same day service, and with a friendly attitude. read more

Helped me out big time... And fast... Price competitive... I am not a diy person... Alex is knowledgeable and professional... I would recommend to anyone... read more