Absolutely has to be the worst customer service I've ever seen in my life. The employee there is on…read morea personal FaceTime call with apparently his girlfriend pretty much ignoring the customers in the store probably never go back there if I can help it. Headed to another AT&T, 11 minutes away. Another guy walked out, looked around who was an employee and just walked back to the back door again. One of the worst customer service experiences I've ever seen.

honestly this store could use some serious quality control with their customer service and "selling…read moretechniques" all the way from telling us cases and whatnot were included with our plan/promotion, to removing my ability to return items. Manager of this location made my mother-in-law cry, i'm not happy and i'm not stopping here.

Victoria, the sales person is awesome. $60 for unlimited talk and text and 10 GB of data. Samsung…read moreGalaxy 4. Recommend strongly.

I needed to replace the screen cover for my IPhone 13. I called one place and they said it would…read morebe $39. I called this place and they said $15. It was so nice to have someone answer the phone. I am not crazy about these automated tellers you get when you call a business, so it's nice to have a real person answer. This place is in the western side of the Walmart. This nice lady helped me out and completed the job. My phone case was not in great shape, so I wound up buying a new phone case also for a good price. Apparently this place does all types of tech repairs, not just for phones. And if you want to buy some fresh coffee, they sell it there also. I would recommend this place.

Great prices, great service, great guys! Super smooth and fast experience! Thank you so much!read more

I needed a new phone screen for my iPhone 8 Plus and walked into Maxandfix right after they opened…read more I was warmly greeted by the manager and taken care of immediately. I was quoted what I expected and told that there is a lifetime warranty on the screen for if if ever stops responding to touch. That's fantastic! It took about an hour to repair the screen, but it was cracked and a chunk was missing at the bottom. I couldn't even unlock my phone and it's good as new now. I even got a free screen protector! I highly recommend this place for repair your your broken screen.

I visited on January 21, 2021, as the screen on my Samsung Galaxy 10 was completely cracked due to…read morea drop. I worked with Brian and he was friendly and professional. He said it would take 24 hours to fix the screen. I initially felt that seemed excessively long, but he informed me that a part needed to be ordered for this specific phone. I got the impression that if I told him it was absolutely urgent, it could have been done sooner. Regardless, I accepted it, and gave him my phone to fix. Though I was informed that my phone was fixed just before the close of business on the same morning that it was dropped off, I waited til the following day because I was busy. I went back and worked with another associate. He initially told me that the cost was hundreds of dollars, but I let him know that it was covered by insurance. He double checked, and I was correct. I asked him just out of curiosity how much it would it have cost if I did not have insurance. The answers was close to $500. The takeaway is to have the best case and gorilla glass on your phone to avoid such an atrocious expense, but moreover, pay for insurance. The screen and the phone were good as new. The insurance company picked up the entire bill. My hope is you never crack your phone or do not need to visit this establishment type, but if you do, this is a fine choice.

This place is awesome. Irfan was very kind and informative about fixing my screen which was…read morecompletely blacked out from dropping it! He also discovered a sheet of film that was left behind from the previous repair. The service was quick and fairly affordable. I definitely recommend this repair shop to anyone seeking to fix their cell phone.

Beyond rude ! When I called to get the status of my phone he hung up on me and then refused to…read moreanswer my calls after that ! Terrible customer service!! Do NOT give this place your business!

Just had my grandmas phone screen repaired & a screen protector.daph was awesome I will recommend…read morehighly will use again with out a doubt.strongly recommend.highly satisfied.Thank you again.

Excellent communication and highly professional service. I required an iPhone lightning port…read morecleaning, and Dafne completed the task efficiently. Highly recommended for quick service and good value.

the people here are absolutely useless They just make you…read morecall customer service. Customer service keeps transferring you to different departments

Will never go here again. I have been a customer of AT&T for 20 years and will be changing services…read moreafter this interaction. I walked into the store and both representatives acted as if I did not exist. Asked the "manager" Alex to tell me my options to get three new phones. He talked down to me condescendingly. He never even asked for my name or phone number (the first thing that is always done at these stores). There was no customer service, no sales, just trying to make a young woman feel dumb.