My phone is a 2019, I broke the screen and went in to Box tronics and they of course had to order…read morethe screen. (I figured any place would for a phone that is 7yrs old) It came in and was quick and easy to replace. That night I realized my phone wouldn't take a charge. I brought it back to them they worked there magic and got it functioning like new again. Great customer service. Being without a device we sadly relay probably to much on these days was very stressful and they went above and beyond to get me going again!!!

really terrible communication with the customer. i Dropped two phones for some tricky data transfer…read moreand was told they would call when they determined if the transfer was possible. They confused the passcodes so they were unable to even start and yet they didn't bother to contact me for clarification. No call for 5 hrs. I called to check on the progress and was able to give them the code (again). Next day...no call. I called at 1:30 and was told it would be ready in 1 hr, maximum 2 hrs. .... 3 hrs later, no call and approaching closing time ...I go there. They had done nothing because they didn't have the iCloud pssscode.......again, no effort to contact me for that information. I took my phones and left. 2 DAYS wasted. Not sure if they can competently repair phones...... they don't competently run their business .

I brought my phone in for a screen repair which I was told they could do.. I payed the 260 dollars…read morefor the part and labor then waited for the part to come in, the part finally came in and to their credit they did get the screen replaced but not without causing other issues with the phone. after having the phone back in my possession over a weekend these issues came to light so i called them to let them know. I was told to bring the phone in so they could take a look and fix the issues fast forward two weeks and I get a call that my phone is unfix able it was returned to me in a completely inoperable state a paperweight if you will. I was told that a refund was the best they could do and that they would never touch this kind of phone again as if that was supposed to help me. i am now out a 1000 dollar phone and stuck trying to find a cheap replacement.

From the owner: Connectionz is a locally owned and operated business in Duluth, MN specializing in cell phone…read morerepair. Connectionz has expert technicians on staff to fix your iPhones, smartphones, iPads, tablets and more! Connectionz also has a large variety of refurbished cell phones for sale, as well as the largest selection of cell phone accessories in Northern Minnesota.

One day I accidentally dropped my cell phone. I needed a new screen fast as my whole screen turned…read moreblack and I couldn't even take a call. I was in the middle of a busy work day and the people here charged me a rate of $120 for a new screen including parts, labor and tax. Well I thought it was a better option then replacing my I phone at the time so I said fine and it was repaired in less then 2 hours. The people at the kiosk were friendly and they could tell me exactly what was wrong with my phone. I got the phone fixed and it looked great. Not even two hours after my screen had been fixed, I had realized that my screen had cracked again. I took it back and they quoted me $90 to fix the phone for a second time that day. I don't feel that this was fair as I had not dropped the phone or did anything rough to make it crack. It was In my apron pocket, but I work retail and am behind the cash register more then 90% of the day. In my opinion the new crack was due to a cheap aftermarket screen and faulty products. I shouldn't have to pay such a high price, almost as much as it would have costed to buy another phone on eBay... To fix a 4 year old phone. I won't shop here again.

I had my iPhone screen repaired at Cellairis in October. By December, a screw was coming loose and…read morethe screen was starting to pop out of the phone. I brought my phone back to see if they could just take the screen out and reinstall it so it fit properly, because a trainee had initially installed the screen. The employee at Cellairis told me that the screen was only popping out because my phone must be bent. My phone is not bent, and two months later, the glass face of the screen is actually pulling away from the phone face, exposing the inside of my phone. I now have to order another screen and have that screen installed, but I will never be going back to Cellairis because of the poor quality equipment they use.

If you like ill informed sales people who'd rather have you drive to Superior than buy the part you…read moreneed from them, this is your place. Skippy at the desk told me he was out of the item I needed. Said Superior store did. Drove over there to find he misidentified my part and that the Duluth store has plenty of the part I actually needed. Driving more than half an hour round trip to cover for an employee's incompetence is not my idea of a day well spent. But some people are into this. If your time lacks any value, this is the place for you.

We bought 2 18650 rechargeable batteries for a tactical flashlight and 1 14500 rechargeable battery…read morefor a smaller flashlight. We brought the old batteries with us and showed them to the clerk to be sure we bought the right replacements, ~$20.00 for the smaller battery and, I believe, $20.00 for the 2 18650 batteries. On installing the smaller battery at home, we discovered that it not only didn't fit, but it wasn't rechargeable. We brought the battery back and they discovered they didn't have a correct battery. O.K. so one careless mistake we can handle, even if the return seemed begrudging. We've since used the larger flashlight and found that both 18650 batteries do not hold a recharge over a hours usage. We won't waste our time returning them - we just won't shop there again and we will let other people know our experience. We're rural beekeepers and a dependable flashlight is essential equipment. We have no time to waste on an undependable store that sells supplies of inferior quality.

he did a great job replacing my ipad charging port.its like brand new.i would recommendread more

100% recommend! I won't go anywhere else! The whole process was very easy getting ahold of Tony…read morethrough Facebook messenger, and he was unbelievably fast taking my very rough iPhone SE (the really OLD one) back from the dead and it looks like new again (well as new as a phone from almost 10 years ago can look)! Home button and screen working and cherished memories restored. Thank you Tony the iDoctor your heroic efforts to save my phone and get it back in my hands so quickly are SO appreciated!!! Wow! Thank YOU!

On May 28th, I drove 180 miles round trip to go to your Spectrum store on Burning Tree Road in…read moreDuluth. Your Store Specialist, Elijah Martin, was the reason I did not switch to AT&T. Elijah was professional, informative, efficient, and so courteous. He is THE REASON I remained a Spectrum customer. Thanks, Elijah! Kind regards, Peter Johnson

Functional monopoly in Duluth. Even paying for their highest "tier" package they will throttle your…read moreinternet during high usage periods. The service quality has gotten so bad in 2026 that I will just be moving to Starlink. I've heard the latency is bad but I cannot imagine it is worse that Spectrum, as Spectrum has become quite literally unusable.