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    AT&T Store

    1.9 (39 reviews)
    Closed 9:00 am - 8:00 pm

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    4 years ago

    Could not cancel UVerse or cell service in store. Told to call 800 #. Been 4 days and still no return call from 800#.

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    I was having problems with new service and they were very helpful.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 638 times last month within 15 miles of this business.

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    Slick Phone Repair

    Slick Phone Repair

    5.0(1 review)
    2.2 mi

    I had a cracked iPad screen. He fixed it. Gave me the premium screen and Cost was very reasonable…read more Owner was very knowledgeable. And didn't try to make excuses. I was very satisfied.

    From the owner: At Slick Phone Repair, we understand the importance of having a cell phone in good working…read morecondition as it is an integral part of our daily lives. So, we introduce you to our specialized cellphone repair service and why you should choose us for repairs. Our skilled technicians have 8+ years of hands-on experience repairing a wide range of cellphone makes and models and take pride in diagnosing and fixing any issues on your device. We use high-quality parts to ensure your device functions like new ones. Our skilled technicians prioritize quick repair without compromising on quality, with most repairs completed within 20-30 minutes while you wait. Unlike other repair shops, we specialize exclusively in Apple, Samsung, LG, Motorola, Game Consoles, and laptop repair. We offer competitive prices without hidden fees, providing you with a clear estimate before starting any repair. Customer satisfaction is our top priority, so we listen to your questions and concerns and keep you updated throughout the repair process. We stand behind our quality work with a generous 90-day warranty on parts and labor. If any problems arise after the repair, we will be more than happy to assist you. Our online booking system makes it easy for you to schedule repairs at your convenience. We take pride in being your trusted source for cellphone repairs and are here to ensure your device receives the care it deserves.

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    Slick Phone Repair
    Slick Phone Repair
    Slick Phone Repair

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    Cellphone Trendz - Interior

    Cellphone Trendz

    2.0(28 reviews)
    9.5 mi
    $

    Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

    Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

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    Cellphone Trendz - Front

    Front

    Cellphone Trendz - Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Cellphone Trendz

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    Apple Southlake Town Square - Some kind of manager who could care less if you get helped or not.

    Apple Southlake Town Square

    2.7(281 reviews)
    4.9 mi
    $$$

    I never have complaints bout Apple the people and service is always on point. Location was nice…read more Parking is not as easy since it's an outdoor mall but either than that it's great places

    To the rude lady at the Apple Store:…read more Yesterday we went there to buy IPad for my niece working in a hospital and we started checking for an Apple Watch for our son. The reason we were looking at a watch is simple--we need a tracking device for our 5 year old which we use a watch. Whenever we travel, we have him wear one, and he actually enjoys being able to call and text us and it makes us feel safe knowing we can contact and track him. Ironically, the plan we currently pay for his basic watch is more expensive than the AT&T plan offered with an Apple Watch. That's why it actually makes more sense for us to get the watch and add it to our AT&T account. When you loudly announced to everyone that I was holding an "$800 watch," I honestly didn't understand your intention--especially when you followed it up with, "We don't sell Apple Watches to 5-year-olds." I was about to say, he's not buying it--I am But regardless, that kind of behavior was unnecessary and inappropriate. Yes, there are cheaper options in the store, and I happened to be holding a higher-priced one. But the unnecessary attitude was unwarranted--we were just trying to see what would fit him. Plus I even asked if there are watches for kids and you arrogantly said .. you don't sell Apple Watch to a 5 year old kid. There's just actually less than $200 for old versions (when I checked now) and you could have just politely told us, cheaper ones are there or we have cheaper options! But you chose to be judgmental , arrogant and rude. What made it worse was watching you gossip about us with another customer and you both started talking and giving us some judgmental stare while monitoring everything we were doing. I was at first reprimanded for taking the watch away from the table (I was trying to fit it with my son) .. if that's not allowed, it could have been secured the same way the phones are. On top of that, you raised your voice at my husband while informing him that the other watches on display don't come off. Very unprofessional behavior, good thing I wasn't in the mood to start a scene, but I did make sure to let another staff member know that your attitude was unacceptable . The other guy though to be fair who assisted us in buying the iPad was helpful and very accommodating. That lady who thinks she owns the store doesn't deserve to be in a customer service department! Sorry about the word.

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    Apple Southlake Town Square
    Apple Southlake Town Square
    Apple Southlake Town Square

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    AT&T Store - mobilephones - Updated May 2026

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