The staff at this location are super helpful considering having to social distance , these…read moreessential employees are doing the best they can They put up with alot of peoples attitudes getting mad at them for telling them to wear masks or keep their distance ! DONT BE THAT PERSON , these employees are working every day to make sure you get the help you need with your electronics & phone lines BE PATIENT & DONT BE SELFISH theres a reason for all these protocals Daniella helped me out & she was really nice and tried to get me out of there as quickly as she could ( in a good way) !

Needed my necessary info to transfer my phone & my customer service representative; quickly sent my…read morenecessary info via text ! TY

Simple, affordable and amazing quality. I can't recommend them enough for the price range and…read moreversatility they offer.

I called to be sure they were able to fix my iPhone 13 mini and then headed over. I didn't get her…read morename, but she was so nice and friendly! Getting the back glass replaced was $89 + tax and when I paid, she held down the receipt covering the tip line. Whether that was intentional or not, I appreciate that she didn't ask for a tip. She called when it was ready and it was right on time of what she estimated. The phone looks great and when I walked in, she was trying to polish the scuffs off (there was no hope). The replacement also comes with a 30 day warranty. Friendly customer service and quickly repaired the phone. I wouldn't hesitate to return, but hopefully I won't need to!

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Submitted a request for a phone repair via Yelp 5 days ago. They never replied in any way. Got the…read morephone fixed elsewhere quickly and professionally. Thank so much, Mr Phone Doctor??

It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

Brought my phone here to be repaired. The back glass cracked and shattered. He quoted me a fair…read moreprice and I agreed. He "fixed" the phone and I got it back the following day and I sent the phone off to be traded in. Soon after the phone stopped working and the screen began flashing a green light and my trade in denied and I was sent back the phone. I'm writing this review because the owner of the store was unwilling to look at my phone without charging me again for the questionable work that he performed on it. He insinuated that I damaged the phone again rather than consider his work to have been faulty. I suspect he used aftermarket parts on my iPhone or did not install it properly which caused it to malfunction. Now I know why he offered me a reasonable price. The quality of his work will not last and you'll be out of your phone. I also suspect he did not properly assess the damage of the phone and only fixed parts of the problem. Take your business elsewhere. The customer service was extremely poor and disrespectful. The owner would not even listen to understand the problem before accusing me of breaking the phone again.

I want to give Brandon a huge shoutout for helping my mom during a really stressful situation. He…read morewent above and beyond to make sure everything was taken care of. His patience, kindness, and professionalism made all the difference. Truly great customer service -- thank you again, Brandon!! :)

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.