A true professional skill set, with a GREAT personal touch dealing with customers. I have been…read morecoming to Mobile King Cellphone Repairs for years, and Bobby has been consistently excellent in delivering top-notch service at reasonable prices, and doing it all with a big smile, since Day One. This guy will go out of his way to make you a happy customer, without a doubt. I read the lunatic review from 2021 about Bobby using all sorts of profanity in dealing with this customer. I have 100% confidence that never happened; once you meet him you'll see for yourself. This is what great service paired with a great attitude looks like. I don't know the name of the young lady who works the front but she is EXACTLY like Bobby when it comes to friendly. Always smiling and happy to help. I'd give Mobile King Cellphone Repairs 15 stars if they would let me. A real pleasure to know these folks, and relief that quality repairs like this are available here in Galveston

Price as quoited on phone. Reasonable Waite and super quick repair with friendly people. This visit…read morethe repair has been over a month and Im pleased with the performance.

Best phone repair shop in Galveston and it's right on the seawall! My screen repair only took 45…read moreminutes & was wayyyy cheaper than apple or other places I looked up. They were also super friendly and helpful with getting me an otter box for only $20 Highly recommend these guys.

Very happy with everything, except there was an issue of employe not showing up on Sat morning,…read morecost me THREE round-trips. Couldn't call cuz iPhone was bring worked on. I hate to say do, but the owner of the business Nextdoor told me that employee was out back drinking till very late, then the shop is 3-1:2 hrs late opening and the Mgr told me the other guy called in sick. There are too many good people trying to make a livelihood for this kind of stuff to happen. Owner of the Nextdoor business actually said the CPR company are terrible neighbors. Still abs all, my work was good, I got a generous discount.

So, on Saturday, my old I-Phone 6S+ screen, went totally black…read more. Nothing.. So, expecting bad news, I took it to 'FIXX', the new Cell Phone Repair shop, next to the Peking Buffet, on Central City Blvd. Within 20 minutes, they had installed a new screen, plus threw in a new Otter Box case.. $80.. I couldn't have been happier with those guys.. They are open 7 days a week. Including Christmas.

2/27 i was having issues with my phone for a little after a hard drop on concrete so i went in to…read morethis shop down the street and he had it fixed within 5 minutes he knew exactly what the problem was when i explained it to him as well as providing me a good conversation while i wait. definitely recommend this place, he was really quick and knowledgeable!

We filed a claim through our cellphone insurance plan with Allstate for a defective screen and…read morebattery heating up on an Iphone 12 mini, and this shop was one of the local repair centers that was on the insurance repair list. From the moment we set foot in the store we got the run around. The male attendant could barely speak legible English, so communication was difficult, but he told us that Allstate was "different" and he'd have to confirm the coverage. Even though I brought the printout of the claim number and approval and all relevant info. So the 30 minute turn-around as promised turned into us having to leave and return after several hours so the coverage could be confirmed. We live in Friendswood and it's about a 30-35 minute round-trip if there's no traffic. When we returned, the attendant accepted the phone and had it for close to an hour before it was returned. I had to inquire several times about the work done, but he finally admitted they did not have the battery in stock but replaced the screen. We were told he was ordering the battery and we would be contacted to bring the phone back to finish the service. I confirmed with him several times that we would get the battery service on the same claim. No problem right? We get a notice nearly two weeks later that the battery was in, so my wife returns to the store (a third time now) to complete the service. She is told the insurance claim had already been closed and that we would have to pay for the battery or file a new claim. Pretty unbelievable. The work they did replacing the screen was fine, but the fact we had to make 3 trips and then were denied service after we were told it would be covered is unacceptable. The girl working the desk the day of our return called someone in the back for 10-15 minutes, and then came out with the final decision that the work would not be performed. Avoid at all costs if you value your time and good customer service. We'll now have to file a new claim since CPR Pearland refused to honor the work they promised and we will be using a different repair center going forward. We will also be filing a complaint with Allstate about this shop.

My brother went to get his phone fixed and the people broke the screen and they said that they will…read morejust wave the 30$ fee while the screen and the phone cost more and we will not be going to none of there locations no more and they cut a wire and didn't tell my brother but he overheard them say that's they cut the wire

Suffered a catastrophic screen shatter on my iPhone 8. 10am this morning. We live at the far west…read moreend of Galveston Island. He was doing repair in Hitchcock and we met at 11:30 AM at the Target parking lot At 61st St. Since I use my phone for business it was a crisis... His price was amazingly reasonable and he had it fixed in under 10 minutes working in the backseat of his car. I would highly recommend this service!

Somehow my mom iPhone dropped and screen was completely cracked where she couldn't dial or hold…read morewithout glass cuts. I checked yelp for any place near me and I saw this pop up ad on the island so I called @ 10A he said he could put me down for 1:30p since he is Mobil to help ppl meet their needs especially during COVID-19 pandemic. My mom has respiratory issues so it was awesome he called to warn he was enroute she was able to put on mask and wait on the porch! He literally fixed in less than 20 minutes and places protective screen cover to prevent other accidents. I am so relieved that I tried this service he was friendly professional and efficient and said if we had issues don't hesitate to contact him immediately. My mom noticed 5 minutes after he drove away that the home button didn't work so I called and he returned immediately I truly believe Actions speak louder than words so I am happy to recommend this small minority business owner that went beyond expectations! Thx for saving the day!

May 8, 2022 TODAY I…read moresay VERIZON you SUCK! In 25 years I've never had an issue with this cell service until I moved to this ISLAND I have been a prepaid for 9 years...$40 a month because I'm not a heavy internet user; I always find free WiFi Well, I got frustrated NOT being able to connect when I'm (for example) at Haak winery or on the Seawall. (friends are witnesses) I'm thinking it's because I'm a bottom feeder because I'm "prepaid" right?! I mean my local friends with T Mobile or AT & T...are surfing the web freestyle, brah but nooo, NOT ME So, in December 2021, I decide to go back to the BIG girl service and pay $100 a month. Well, VERIZON... YOU STILL SUCK! Y'all stuck all in the 90's here in galveston more examples: Galveston Co rodeo, almost couldn't get in because I had 1 bar and couldn't get to my email tickets. Then yesterday in Texas city on 6th Street Today, (in galveston) at Walmart (friends are witnesses) I'm SICK OF IT... STOP taking my money! DO YOUR JOB (consistently provide a service) and people... PSA DO NOT BUY A GOOGLE PIXEL 6...the ONLY good thing about it is the camera. It's beyond bad otherwise but, I'm stuck with it for a while. *sigh* Verizon... your competitors are kicking your a--in service and stability. But y'all probably KNOW that, huh?! Pfft!

Excellent customer service! Becca was outstanding!…read moreI've never had such amazing customer service! She was extremely knowledgeable, as kind and as patient as anyone ever! My husband and I have been putting off getting new phones for a very long time because we were so intimidated by new technology! Becca walked us through the entire process even set up all of our apps and made sure we were completely comfortable before we left! She went the extra mile by giving us her contact information just in case we got home and needed help! Becca responded immediately when I reached out! She's definitely an asset to Verizon! Thank you Becca for all of you time today! You made the transition so much easier for me!!

When I dropped the TV off, not only did the owner help me get it out the Truck, we also turned the…read moretv on to make sure it was working and there were no visible damage. I received a call 3 days later stating my tv was unable to be fixed due to an internal crack( when I picked my tv up it was an external crack). I explained to him my tv was working fine when I dropped it off, my cable port is what was getting fixed. He continued to say it was nothing he can do and he didn't do anything wrong but my tv now has a crack across it that wasn't there when he accepted it. I asked for the owner and he said he didn't know how to get in touch with him, then later on in the conversation say he was the owner. This is an expensive 65in television that now has a crack going across it. This guy does not want to take accountability for what he has done. Do not take your business here, he will break your item and act like he didn't do it. Really is disappointing to see this is a black man. So much for supporting your people.

I just got a tv repair from this place. The owner was professional, polite and answered any…read morequestions I had. I would definitely recommend getting your electronics repaired here.

Made the switch to T-Mobile and I have no regrets. I'm officially part of the T-Life family! It…read moretook four hours to move my whole family over. Juan was incredible. He took care of us from start to finish. He was patient, thorough, and made sure we got the best deals available. He even offered for us to step out and grab lunch while things processed but we decided to stay and see it through. A few of us upgraded our phones and we ended up with some extras as well. Two new apple watches and two ipads as part of the deal for free. We also downgraded some devices that we didn't know we were paying too much for. When I say Juan was the best, he was the best. Service like this makes a long process feel easy. I'd absolutely recommend this location to anyone needing help with T-Mobile.

August 14, 2023…read more Every time I call with issues or concerns, they help me and correct it quickly. Everyone is so friendly when you call the 800 number, and they refer to themselves with positive affirmations; that's cool. The store here in Galveston has some staff that aren't all the way trained, so it can be frustrating and time consuming...it is what it is