Came in and got expert advice and patience from Chelsey and took the leap to the 12.9 iPad Pro. She…read moreheld the keyboard cover for me while we waited for the device to arrive. Came into tonight rolling in hot at closing time and got nothing but warm and friendly expert service from Amanda and Nate. Great experience. Attention - when calling the store the phone rings all day long and no answer so that needs to be fixed. I made the drive not knowing if my device was in and got lucky but being able to confirm in advance would have been preferable. Great folks here!

I came in to help with trading my phone. Jason was very nice and extremely helpful. I was in and…read moreout within 20 minutes. Thank you for your service Jason!

They were so helpful and kind! I had to make some changes to my plan because my mother passed away…read more The store manager and another employee both expressed their condolences and helped me with the account. They made the process smooth.

This is the worst att store I have ever been to. It used to be amazing! I am disgusted with the way…read moremy family and I have been treated. To be treated with such racism, unwillingness to help, and to be accused of being disrespectful by the "manager" (who lied! He's not even the manager!) is appalling! I will NEVER buy another product or get another service through att because of Justin and the other girl who had an attitude the entire time. I was not believed and not helped. Instead of fixing issues, they created more. Don't come to this store!!!

Store Manager Lexi and associate Jadan were very rude and not helpful at all. Claimed they are not…read moreowned by AT&T and they did not have to help me. Stay away from this store if you need help. I need help with a package I missed and needed their help. I asked if they could call UPS and was told no it was my fault I missed the package.

This AT&T Store location on State Road in Summerville is a well managed store that has everything…read moreyou need for phones and service. The store is convenient when you are in the area and need to make that stop. I have had a good experience every time I have been here.

Do not recommend this store or AT&T anymore. I used to have the $45/month unlimited prepaid phone…read morefor a few years and never had any issues until my phone broke and I had to get a new one. I was told they don't offer the iPhones anymore on this prepaid plan inshore and I couldn't wait to order a phone online - I had to get a phone that day. The manager of the store, Judy, was pretty nice and got me set up on a plan I was told was also not a contract (turns out it is) and with a "free" iPhone 7 as part of a back to school special. I was told the cost of my plan would be $70 including tax and that the special (the phone being free) would take a couple of months to become effective. My first couple of bills had the $15 charge for the phone itself, but when I received my third bill, it was still there. So I called to ask Judy why the deal hadn't taken effect yet, why am I paying for a phone I was told would be free? Also, Going from $45/month to $70/month was hard enough for my budget, now it's stuck at $96 something and this is not what I wanted or what I was told I would be getting. She told me I'd have to talk to ATT retention. I talk to someone there and they point out how lovely it is for a store manager to expect them to fix her mess up, but then tells me I'll have to talk to the store manager again because each store has their own deals and Judy will have to apply that and that retention can't help me. I also talked to someone else in customer service before I talked to retention and this guy told me I'd have to talk to the store manager also and not just an associate, and I told him that I bought my phone from a store manager and had been dealing with her since and he told me no I hadn't, that definitely was not a manager. So I even called back and what DO YOU KNOW, she is the manager. So that guy told me to call the store manager. I did. She said theres nothing she can do, call retention. I call retention. Nothing they can do, they say call the store manager. I call her AGAIN and there's apparently nothing she can do. How does no one in this company know what the heck is going on? I spent 3 hours on the phone last week being told I can't be helped by each party. Is there not anyone that knows how to fix a problem? This has been the most ridiculous experience and now I'm stuck in a plan I didnt want with a phone I wouldn't have gotten had it not been "free". I will say the manager has still been pretty nice, but there has still been no resolve of the issue. Stear clear from here. I'd rather get a carrier pigeon to deliver handwritten letters to people for me than deal with this nonsense ever again.

Still have not received my "free iPad" for the promotion after buying a brand new iPhone and glass…read morescreen. Anyone else had this problem?

Worked with Gabriel in the Summerville location. He was awesome. He fixed the problems I was having…read morewith my iPhone and iPad within minutes of walking in. Great experience!

I went to get a warranty replacement for the screen protector on my cellular phone. I found the…read moreprocess easy and the transaction straightforward. The space was small but neat. The employee assisted me promptly ensuring my issue was resolved.

The T-Mobile was very knowledgeable on different mobile hotspots. I was looking to get rid of my TV…read moreprovider due to increase cost of internet and TV. T-Mobile was able to provide information on possible options including mobile hotspots and home hotspots possibilities for my internet and streaming TV. They were very friendly and well rounded on customer needs. No pressure on getting their products. The store was very clean and inviting. Waiting time was short and parking close to the store.

Since the merger of Sprint with Tmobile, our cell phones were not working to the best of their…read moreability. One of the "Forever Apple Plans" is a longer available. My husband and daughter upgraded to the new Apple 14. In the last few days, we visited other locations. By far, Richard is one of the most knowledgeable salespeople I met. He understands the process and can quickly fix any issues that are occurring. Thank you, Richard and T-Moblie!

The Internet never works properly. Can't load videos on the phone. TV streaming services freeze…read moreconstantly. When attempting to game I constantly get kicked from servers and logged out of PlayStation Network. The internet issues couldn't all be listed. and they are the only provider in my area. my last house I paid $20 less a month for ten times the internet.

We have been told for 7 weeks now that our fiber is being installed. Now when I call they say that…read morethey are working in the area and when it's established they will set up service 7 to 10 days after. Mind you last week contractors came and already added the line to my house and they still have yet to establish service, and yes I called again but got the same response. Possibly the worst experience I've had with any Internet company to date. If ANY other service was in the area I would have already opted with them. PS they say they will no longer offer standard Internet only fiber Internet. Yes I asked thinking it would be faster but that's what they said. Moncks Corner btw.

Will not accept a returned T-Mobile internet router after service cancellation. The email clearly…read moresays you can drop off in store or mail with UPS. This store is listed as one that will accept a returned router. T-Mobile needs to clean up their processes so customers are not running all over town trying to close out an account.

From the owner: Visit T-Mobile Goose Creek cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.

The phone was fixed quickly and He even understood and was kind when i was late picking the phone…read moreback up. I think the phone looks brand new. I called 4 places and Aloha gave me the lowest quote. I recommend this company for any of your repair needs.

I had a faulty charge port on cell phone installed by another company in another state. Davi…read morequickly diagnosed my problem and repaired it within an hour. The part that was giving me difficulty was improperly installed and he simply reinstalled it correctly. Since there wasn't any parts used from his inventory, he did not charge me. Furthermore, he gave me a courtesy call a few days later to ensure that my phone was properly charging. You honestly don't see that type of service from businesses anymore. If you need repairs on phone or other electronic devices, give Aloha Tech@ Goose Creek a try. I will be telling all my friends about this hidden gem. I sincerely wish this business owner the best of luck in the future.