They advertise lower rates. But their rates are higher than ATT unless you jump though their hoops…read more And as for an 83 yo veteran I don't need two more lines.

Came in to cancel a phone line. The employee instructed me to call customer care and went right…read moreback to staring at his phone. Terrible customer service.

I would give negative stars if I could. Crooks and incompetent…read more First, it took them a month to "repair" my computer because they ordered the wrong part. By that point, they had forgotten that they even had my computer. They said that they would "repair it as soon as we brought it in" when they had it the whole time. Then, lines appeared on the screen within 3 weeks of getting the computer back. They refused to fix it, claiming that we broke the computer. They then sent it to the part vendor and, a month later, called me to say that the vendor wouldn't replace the faulty part. I paid them to fix my computer and 4 months later I still don't have a usable computer and they refuse to make it right. Avoid at all costs.

(new screen for iphone 15 plus) Guy was super nice and up front about prices and seemed very…read moreconfident in their work. Definitely recommend because there's a lot of scammy phone repair places but this place was extremely professional and gave us a great price and a great service

A couple weeks ago I went in and met Claudio. He was so helpful and sympathetic. He didn't try to…read moresell me things I didn't need or didn't want. He heard what I had to say and provided helpful solutions. Claudio is such a genuine person and made the experience worth while for me.

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

My phone finally decided it wouldn't charge at all last night. I'd been dealing with it being a…read morepain to charge for over a year. I had to put it in all special positions just to have it catch a charge. Today I was out of sorts since it was completely dead. I knew it was not the battery. It was the charging port. No charging cord worked for it even though it worked on my hubby's phone. I did some research on cell phone repair in the area and this one stuck out to me the most. Gizmo Pros definitely lived up to their reviews. I called and the guy who answered was very nice and personable. I let him know the issue and asked him how much it would be to fix. He was very straight forward and helpful and I appreciate that. I set up an appt to come in. He took care of it right away. It took about 30 minutes to fix and there is also a Yelp check in for a free screen saver so he took care of that for me. I am happy that I went to Gizmo Pros. This business is not in a very high traffic area for all. It's in the Meadowpointe neighborhood. But definitely go out of the way for this business. They will be a great help for your cell phone, iPad, and lap top repair. They also have cell phone accessories and phones.

I dropped off my iPhone 13 Pro to have the screen replaced, but they installed a lower-quality…read morescreen without clearly explaining the difference between the options. After the replacement, my phone's battery started draining much faster. I went back and paid extra to upgrade to an OLED screen, but that replacement didn't even last a few months before the display started failing. Eventually, the screen went completely black. When I returned to have it checked, I was told there was nothing they could do because the warranty had expired. No solutions were offered or help. I had to beg for the gentleman to open it up to at least take a look if anything was loose. Just a suggestion to pay for another new screen and "see what happens." Overall, very disappointing experience and quality of parts.

Great service and friendly environment. I was helped with transferring my z fold to the new z fold…read more6 galaxy and the employees were of great support.

Tmobile it terrible I went in to switch phones services and aTmobile is advertising the Samsung…read moreflip 7 for free right now and the Samsung fold 7 for $37 a month and $0. I was want to get 3 of the free flip 7's and one of the folds. I was thinking I would need to pay anything till the months bill. the Tmobile dude took my info and apparently did a credit check and then proceeded to tell me there would be a down payment of over $4000 dollars. your credit basically is a result if get the the free phone deals or not this is so wrong that tmobile advertising this and then treats people like this. terrible!!!!

Fast, friendly and did a great job today! The guy did a great job of explaining things and…read moreoffering quotes/paperwork. Location was clean and by a lot of cute shops.

Our phone went swimming & We needed a phone to travel home from vacation. They were nice, fast & to…read morethe point. Definitely glad we chose this location.

Bought a phone case and three days later the outer case cracked. Went back to metro told them what…read morehappened, showed the case for an exchange but was told that in order to exchange we needed to bring in all the pieces. Went home, searched and found the missing piece and brought it back. Then was told that it wasn't exchangeable and I would only be able to change if the color bled, etc. I would have respected this business more (and eventually came back) if I was initially told that no exchanges for cracked pieces - no prob, I understand. But being told one thing the first time then something totally opposite the next is what I have a problem with - be consistent. By the way, I dealt with same person both times.

I heard bad reviews about this store before going their but I wanted to give them the benefit of…read morethe doubt. I went to purchase a phone with a plan (new Service) the representative that did my transaction was very polite and pleasant (Sunday 12/11/16) He advised me about porting my number, at the time he said i needed my Pin number and account number which i did not have with me, but he did advised that once i have that info I can return the phone to get the 2 phones for free Samsung deal, I drove an hour to the location today 12/12/16, another representative was there who advised me that i was not able to get the deal because TMobile and Metro merged so I am not eligible for the deal. He was nice at first but then became very rude after I insist on a refund because the manager said there was nothing he could do. This was one of the worse customer service/manager experiences I have had from a place of business where I am spending my hard earn cash, I refused to be treated that way and i hope other people will read this review and opt for another Metro PCS location other than this location I understand that there are policies and procedures I work in a customer service environment, but when an error is made on the companies part, the company should take ownership, none was taken at this location. I was not expecting them to give me the deal that is against policy procedures but i was expecting better customer service and ownership of the miscommunication.

The crew that works here is always on top of their product knowledge and will go out of the way to…read morehelp you. They even helped us put the stick-on screen protector that can be a tricky thing to get right.

I had a great experience a couple of years ago when I came to this store to upgrade my phone and my…read moreexperience today was no different! Gia was so friendly and helpful!