The crew that works here is always on top of their product knowledge and will go out of the way to…read morehelp you. They even helped us put the stick-on screen protector that can be a tricky thing to get right.

I had a great experience a couple of years ago when I came to this store to upgrade my phone and my…read moreexperience today was no different! Gia was so friendly and helpful!

I can't recommend strongly enough to avoid doing business here, especially with Hadaasah. You might…read morethink it's a Verizon store. It is not. Hadaasah mislead me on nearly everything. It has taken more than 3 hours on the phone with Verizon to undo the damage. Steer clear of Hadaasah and this store.

Coudon't be more disappointed with the service received at this location. I've been a customer with…read moreVerizon for 25+ years and never experienced such a dishonest and rude experience where I truly felt taken advantage of. I went in to upgrade my iphone and with that there was a promotion for a "free watch". The manager of the store told me that I had to leave for about an hour and then come back and report my old watch stolen. I told my daughter this and she said to go home that sounded sketchy as she just did the same upgrade and promo as was not told to do that. Plus why should I even be turning in or reporting my old watch stolen when I am getting a new FREE watch without trade in. Afterwards I called back the store a few days later as I realized on my account it showed me PAYING for this watch. The same manager Mike that helped me said I'll have to call support for them to basically fix what he messed up. When I called support they confirmed there was NEVER any promo applied. I truly could not feel more disappointed and taken advantage of. I will be reconsidering even staying a Verizon customer moving forward.

DO NOT GO HERE...or to any AT&T to be honest! My daughter's phone was broke, I spent 2 hours at…read morethis location with Julian and the Manager go over our various options. I already pay $330 a month for phones and service and was up front I was not looking to drop a ton more into cell phones. 1st issue was that when I bought her phone originally from the AT&T sales rep they had convinced me to get insurance, so when we went in I was hopeful. Nope the sales person but the insurance ONLY on ONE phone and that was mine. First red flag. Then Julian tried to charge it and get it to turn on, no luck. So we went over various options (since I learned I did not have insurance as I should have). He tells me if I get the new iPhone 17 they can give me credit $350 for a new one and my bill would not change. He said the ONLY stipulation was I had to get into the Cloud (which he showed my daughter to do on her new phone) and get the find your phone feature removed. He said if we could not get to the cloud to do so then we could take it to the apple store and they can do it. Then bring the phone back and I get the credit. I did JUST that and got that feature removed. Go in to return today and he the ENTIRE story has now changed! No credit, oh wait he offered me $23 I asked THREE times before I left "are you sure if I get that removed and bring it back I get the credit, even with it being broke" he said YES each time! They tell you whatever to get the sale and then do not follow through! This is the THIRD time I have gone to this store and been LIED to. Either about the insurance, the bill totals my bill will be after making adjustments, and now this! When I ask to have him call a manager he said his manager was on PTO and they were left with no one else to contact...I run a business...this is a joke. He could have called someone but then he would have to explain how he told me whatever needed to get the sale 3 weeks ago. They are dishonest and I look forward to switching to another carrier who will GLADLY take my 5 lines, and all future business needs I plan to have! Do NOT recommend!

Very disappointed that one of the salesman stated when I was doing a trade in, that I could get a…read morephone case and screen protector at no extra charge. I specifically asked him if I had to pay for it, he said no it comes with the phone. Now I got my new bill and $100 worth of charges for a phone case and accessories, now it is too late to return.

Aiden and Andrew are awesome. I highly recommend this place. Took 3 phone to get fix.read more

My phone cracked and I was able to get a claim going with asurion. The next day I dropped my phone…read moreoff. I was told it would take 3 hrs but it was done in less than 2. My screen was amazing and it past all the tests. I even purchased a case from here.

So happy with this company. Honest, friendly and professional. Went in feeling apprehensive, I…read morethink all computer repair place are out to make extra money from people who know next to nothing about computers. These guys proved me wrong. Thank you

They were horrible! They charged me $350 and gave me my phone back almost 3 weeks later with a…read morebroken button. I dropped it off for a cracked screen. They did not know what they were doing and it ended up cracking again right after they gave it to me plus I could not let it die because the ON button was now broken. They would not refund any money and I ended up having to buy a new phone. I would give them 0 stars if I could.

Phenomenal customer service! I needed help with Ipad8…read morecharging port, walked into business and was advised what needed to be done. Space is clean and comfortable! Thank you for your assistance!

Quickly sold two old phones here. Easy process and was paid in cash. Minus one star for opening a…read morebit after posted hours. Would recommend.

My husband and I we were at the store in Bruce B Downs having and issue with our Redmi 13 C. The…read moremanager of the store help us to resolve the issue providing us the top service. Thank you so very much!

Cj and the staff are always very friendly and professional. I walked in to buy a phone and walked…read moreout with a new phone.

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

This guys are the best and I fully recommend them , they put the customer service in high ,…read more This place fix my back of my iPhone that was crack , a couple weeks pass by and I notice my back was crack again , well this guys back up their warranty and redone my back screen as their good faith of their work , so definitely this guys are honorable and trustable and great people to build good clientele... You won't be disappointed to come here , they have fair prices and they back up their work ... Thanks for fixing my phone