DO NOT GO HERE...or to any AT&T to be honest! My daughter's phone was broke, I spent 2 hours at…read morethis location with Julian and the Manager go over our various options. I already pay $330 a month for phones and service and was up front I was not looking to drop a ton more into cell phones. 1st issue was that when I bought her phone originally from the AT&T sales rep they had convinced me to get insurance, so when we went in I was hopeful. Nope the sales person but the insurance ONLY on ONE phone and that was mine. First red flag. Then Julian tried to charge it and get it to turn on, no luck. So we went over various options (since I learned I did not have insurance as I should have). He tells me if I get the new iPhone 17 they can give me credit $350 for a new one and my bill would not change. He said the ONLY stipulation was I had to get into the Cloud (which he showed my daughter to do on her new phone) and get the find your phone feature removed. He said if we could not get to the cloud to do so then we could take it to the apple store and they can do it. Then bring the phone back and I get the credit. I did JUST that and got that feature removed. Go in to return today and he the ENTIRE story has now changed! No credit, oh wait he offered me $23 I asked THREE times before I left "are you sure if I get that removed and bring it back I get the credit, even with it being broke" he said YES each time! They tell you whatever to get the sale and then do not follow through! This is the THIRD time I have gone to this store and been LIED to. Either about the insurance, the bill totals my bill will be after making adjustments, and now this! When I ask to have him call a manager he said his manager was on PTO and they were left with no one else to contact...I run a business...this is a joke. He could have called someone but then he would have to explain how he told me whatever needed to get the sale 3 weeks ago. They are dishonest and I look forward to switching to another carrier who will GLADLY take my 5 lines, and all future business needs I plan to have! Do NOT recommend!

Very disappointed that one of the salesman stated when I was doing a trade in, that I could get a…read morephone case and screen protector at no extra charge. I specifically asked him if I had to pay for it, he said no it comes with the phone. Now I got my new bill and $100 worth of charges for a phone case and accessories, now it is too late to return.

What a pleasure! Rich our Sales Tech was better than knowledgeable about Verizon Plans and Services…read moreand our needs. Upgraded one Phone and transferred/activated another. A few service related glitches that were quickly solved and we were in business. Overall a great experience! I would highly recommend this crew and location for your Verizon service.

I can't recommend strongly enough to avoid doing business here, especially with Hadaasah. You might…read morethink it's a Verizon store. It is not. Hadaasah mislead me on nearly everything. It has taken more than 3 hours on the phone with Verizon to undo the damage. Steer clear of Hadaasah and this store.

I brought my macbook for a screen replacement. It was fixed…read morewithin four hours, and I was able to pick it up the same day. It cost 350. It was perfectly fixed. It's been a couple of days and I have had zero issues. It works just like new. The people who worked there were very helpful and polite. Overall great experience.

Excellent service, he fix my Iwatch next day, very customer…read moreoriented and price was good.

Erik was astronomically the best worker in T-Mobile he sold us a phone. He knows what he's doing…read more Give him a promotion.

I have had the BEST experience at this location! Emily was amazing! She took her time with us,…read moreexplained everything and made sure we understood everything and all the fine print! She was also great with my autistic 5 yr old daughter during this process which we were so grateful for! My husband and I were so pleased as we had a not so great experience at a different location. Please ask for Emily, she was an absolute sweetheart!

My phone finally decided it wouldn't charge at all last night. I'd been dealing with it being a…read morepain to charge for over a year. I had to put it in all special positions just to have it catch a charge. Today I was out of sorts since it was completely dead. I knew it was not the battery. It was the charging port. No charging cord worked for it even though it worked on my hubby's phone. I did some research on cell phone repair in the area and this one stuck out to me the most. Gizmo Pros definitely lived up to their reviews. I called and the guy who answered was very nice and personable. I let him know the issue and asked him how much it would be to fix. He was very straight forward and helpful and I appreciate that. I set up an appt to come in. He took care of it right away. It took about 30 minutes to fix and there is also a Yelp check in for a free screen saver so he took care of that for me. I am happy that I went to Gizmo Pros. This business is not in a very high traffic area for all. It's in the Meadowpointe neighborhood. But definitely go out of the way for this business. They will be a great help for your cell phone, iPad, and lap top repair. They also have cell phone accessories and phones.

I dropped off my iPhone 13 Pro to have the screen replaced, but they installed a lower-quality…read morescreen without clearly explaining the difference between the options. After the replacement, my phone's battery started draining much faster. I went back and paid extra to upgrade to an OLED screen, but that replacement didn't even last a few months before the display started failing. Eventually, the screen went completely black. When I returned to have it checked, I was told there was nothing they could do because the warranty had expired. No solutions were offered or help. I had to beg for the gentleman to open it up to at least take a look if anything was loose. Just a suggestion to pay for another new screen and "see what happens." Overall, very disappointing experience and quality of parts.

So happy with this company. Honest, friendly and professional. Went in feeling apprehensive, I…read morethink all computer repair place are out to make extra money from people who know next to nothing about computers. These guys proved me wrong. Thank you

They were horrible! They charged me $350 and gave me my phone back almost 3 weeks later with a…read morebroken button. I dropped it off for a cracked screen. They did not know what they were doing and it ended up cracking again right after they gave it to me plus I could not let it die because the ON button was now broken. They would not refund any money and I ended up having to buy a new phone. I would give them 0 stars if I could.

They advertise lower rates. But their rates are higher than ATT unless you jump though their hoops…read more And as for an 83 yo veteran I don't need two more lines.

Came in to cancel a phone line. The employee instructed me to call customer care and went right…read moreback to staring at his phone. Terrible customer service.