Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

I did not have high expectations going in here as you see those shady places in the mall etc…read more. The gentleman behind the counter was professional and they obviously have been doing this for a long time. My phone screen was toast and I needed to get some info off of it. He offered to let me use a screen for $50 and get all my info off to my new phone and then he would just put the broken screen back. Considering the cost of a new screen is 300, this was good news. I spent a good hour or more trying to get some encrypted info off my phone. I needed to do more research but the technician was with me all the way. He gave me time to do what I needed to do and helped me troubleshoot what I needed to with no stress or pushiness which made a stressful situation a lot less hectic. I knew fixing my phone would be expensive as phones are crazy expensive these days so it is just the way things are. TLDR Price might hurt, as tech is expensive, but your device will be fixed by a professional with a good attitude. If you have to spend it, come here.

First off the people there are incredibly stupid and incredibly rude and they all did not know what…read morethey were doing. They did not know how to do their job. I asked over the phone 3-4 times if they could do something with the invoice and I was told yes. But the 2 times I went in I was told no both times. And the 2nd time the "district manager" (who looked like a rainbow and a goth girl had an oopsie poopsie and 9 months later she came) I think her name is Tracy, said never to come here again and she had a lot of attitude. The actual repair was terrible and had a bulge in my phone back glass from the seal being on wrong. So my phone isn't waterproof. And price wise terrible. I was at first told 230 and then it became 250+tax and Apple, who only takes an hour whereas they took 3 hours, charges 159+tax for the same job and they do it properly. Overall f*ck that place, F*ck Tracy, and F*ck Tracy's parents for birthing such a disgrace. UPDATE: Now my screen randomly has developed 2 black spots 3 days after this repair. Don't come here UPDATE: After Complaining and making a Case with Ubreakifix I was told to wait for a "Case manager" to call me, so I got the call and when I told her everything she basically told me that we're not doing sh*t to cover for my screen, and then when I expressed that I wanted to get the bulge repaired somewhere else (because obviously why the f*ck would I get my phone repaired again after they broke my screen and messed up the adhesive) she changed her attitude and started bi*ching at me, telling me that she would cancel the case. So now I am currently now waiting for their "Resolutions Manager" to tell me what they can do, also when I asked what they were going to do about her behavior and attitude, she told me in corporate terms she is getting a slap on the wrist and she is still keeping her job. Moral of the story, don't go to Ubreakifix unless you wanna get f*cked up the a*s. UPDATE: I ended up getting my phone fixed at the Apple Store. And after I had gotten it fixed, I received a call from Ubreakifix, and she started explaining what their investigation concluded and she even had the audacity to tell me that the adhesive was not going to affect the waterproof abilities, and she also explained it as if I was the one in the wrong and left out all the parts where they were being rude, and how Tracy was being a bi*ch. They obviously were not going to say that she was wrong even though she very clearly was, so I told her to stop and then told her "I got it fixed at Apple, so you know what, she can go f*ck herself, and you can go f*ck yourself" Once again, Don't come here unless you wanna get f*cked. On a different note, The Apple Store in west county not only fixed the screen, they even fixed up the seal for me.

This is my 2nd visit over the last 6 months and both times they were helpful, knowledgeable ,and…read morefixed a problem the Verizon store in Kirkwood did not. There was no attitude or disrespect with the issues on my phone. Joe & Tahj were very patient with my questions

Went in for a new phone as one may have gotten lost on the Batman ride at six flags a couple weeks…read moreago. Tahj was immediately ready to help us out and get everything set up. Within the time we were there, I can not say how great Tahj was. So personable, great attitude, very knowledgeable, and honest about pricing. My phone's probably due for an upgrade soon so you bet I'm gonna go back to see Tahj to help me out!

I had a great experience at The Fix (inside Walmart)! Mohammad was incredibly kind, helpful, and…read moreknowledgeable. He quickly repaired the cracked screen on my iPhone 14 and made the process smooth and stress-free. Highly recommend his service!

From the owner: The Fix is a phone repair service located inside Walmart in Manchester, MO, offering comprehensive…read moredevice repair solutions. We specialize in: Key Services Repairs for smartphones, tablets, smartwatches, and gaming consoles Screen repairs Battery replacements Charging port fixes Water damage recovery Camera and software repairs Button replacements Unique Selling Points Same-day repair service Skilled technicians for all major brands Top-quality replacement parts Warranty-backed repairs Convenient location inside Walmart Transparent pricing Expert and precise device handling Additional Offerings Device protection accessories AKKO Phone Insurance Online appointment booking Our mission is to provide fast, reliable, and affordable repair services, helping customers quickly get back to their daily routines with minimal disruption. The Fix prioritizes customer satisfaction and aims to be a one-stop solution for device repair needs.

I visited the Ellisville store on 9/3/22 and that visit set off a series of events that did not get…read morefully resolved until 9/28/22. 9/3/22 Visited the store to order a new iPhone 14 and update our current rate plan. It's a business account we have 5 lines on. I was kept there an hour and 15 minutes. I left with a new plan, an order for the new phone, and a sim card for a 6th line they talked me into signing up for in order to "save money." They were going to use the 6th line to add a Hotspot to my phone which they could not do at the moment to my iPhone X. I was told to bring the sim and new phone into the store and they'd put it in then. No one has you review anything or gives you any paperwork. When I got home and read the email I saw I was sold a 128 GB phone instead of the 256 GB I asked for. 9/4/22 Spent countless hours on phone with customer care. Paid a visit to Chesterfield At+t store. Called Ellisville and explained the situation and was told by original employee to come in and he could fix the problem. No one was able to cancel this order. I had to wait until the following Friday and have the incorrect phone delivered and then return it. 9/9/22 Incorrect phone arrived and I returned it immediately. Spent another hour on the phone with customer care to explain why I was returning a phone I received 5 minutes ago and then even longer ordering the correct phone to be told I cannot order a new phone right now because my line has already been upgraded to the incorrect phone. 9/22/22 The incorrect phone still had not reached its final destination but I called customer care anyway and spoke to a lovely woman in the US that was able to bypass the system and order me the correct phone. 9/27/22 Received the correct phone and activated it. 9/28/22 Decided to visit the At+t store in Des Peres to deal with the sim card and the hotspot. Since Ellisville did such a terrible job on everything else I said I was told this 6th line was saving me money. Is that true? He said if it's not something you'll use it will save you $25 per month to cancel it. So there you have it. Ellisville sold me the wrong phone, oversold me on service I didn't want or need, and set me on a path where it took me 25 days to get a new cell phone and spend countless hours of my time to do so. I would not return.

I went to the AT&T Ellisville store with a cell phone issue. As I walked into the store, a…read morerepresentative immediately greeted me and said they would be with me in just a minute. Zach called me over, right after that, to help with a screen issue. He made me feel totally comfortable, didn't talk down to me, he just began trouble shootiing. Moments later he resolved the issue. I couldn't have asked for a better outcome. I fully went into the store expecting to buy a new phone, but instead he worked to resolve the issue. He could have made a sale on a new phone, but he took the time to troubleshoot and figure out what was causing my issue and provided a workaround. Thx so much, Zach

Came here worth my son to purchase an inexpensive Samsung phone since the screen went out on his…read morelast one. No other customers in the store so we were greeted immediately. I wanted a phone available at the store and was lucky to purchase the last one of what we wanted. Our was a smooth and quick process. I forgot the name of the sales associate but he was very friendly and held great conversation with me and my son. Likely one of the smoothest transactions I've had at a phone store. I like this location better than the one down the street due to the location. Easier to get in and out and the inside layout is great.

This is my first review of anything on Yelp…read more DO NOT WORK WITH MIKE - I came in for new phone - he said i couldn't trade in my phone, gave me 2 phone numbers and 2 payments without my knowledge. Went in to fix things and it took 2 different 1-2 hour visits to fix, staff was less than enthusiastic to help with something their coworker messed up. Miserable.