Always the best! Verizon in Mattoon really cares about each guest and does everything to lower the…read morebill and get everyone what they need

Collen the manager was amazing and helped me with so much to activate my phone after a hardship and…read morenot having service. She was efficient, kind, knowledgeable, and patient. She went above amd beyond what I expected to help me. I will go to her form now on and recommend anyone else to also. Colleen...think it's spelled wrong above and it won't let me change it.​

Renewed my Verizon contract with Wireless Mike's South 21st st. store on 1/15/11....my battery…read morewould not hold a charge even the first day more than 24 hours and hardly use the phone.....by 1/31/11 the phone would not hold a charge more than 4 hours so I took it back and they said they would order a battery and call me when it came in...I wanted to get a new phone but it was 2 days past the 14 day return policy....called 2/4/11 still no battery and no phone call no apology....they won't exchange phones...called Verizon 611 direct and had phone battery replaced in less than 24 hrs Fed X overnight.......this is 2/9/11 and Wireless Mike's still hasn't called about the battery replacement....didn't bother to tell them I took care of it myself without their help.

I renewed my contract and purchased a Droid phone through them. We were ordering the phone on one…read moreline and moving it to another. Something I've done countless times going through Verizon directly. They said it would be no problem. It was a problem. After I had already signed all the papers they told me the phones couldn't be switched for 24 hours and I would have to come back to the store to do it (I live 30 miles away). The phone they gave me had obviously already been opened and after charging the phone all night, the battery died after about 15 minutes of use. I called them and they told me to bring it back and they would give me a new battery. I insisted on a new phone since the one I had was clearly used prior to my receiving it. To their credit the did agree to give me a new phone, but when I got there they were out of that particular phone and I was told I'd have to come back another day--for a fourth time to pick up my phone. To "apologize" for my inconvenience they offered me a multimedia charger which they said they would have for me when I came back to pick up my phone. Of course, when I came back to get the phone they didn't have the charger, but said it would be in the next week. When I returned again, they told me they weren't giving it to me for free, but at a 50% discount. What a huge waste of time! I'll never do business with them again. It is much easier to just renew directly through Verizon. The service is far better.

Be warned: texts will not send or receive to things like Facebook, Myspace, GoogleSMS, 4info,…read moreRedbox, or any other sort of business. Internet access has never worked for me either and just locks up my phone. Hope you like having a poorly functioning phone on an outdated system.

I had a tablet that was misbehaving so bad you couldn't really use it. I suspected that the…read morehardware was damaged. Greg was able to find that it was a software problem which he quickly and expertly repaired. Service was quick and very professional and worth the very affordable price. Highly recommend GEFNET!

He uses AI to answer and respond to calls. He took my appointment for service but wasn't there,…read moretelling me he was "at another call". He has had my laptop for a week and has never even looked at it to service it. He refuses to answer my emails to calls at all. I'm considering filing a police report at this point. DO NOT USE THIS BUSINESS

These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.