As I'm thinking of switching my wireless carrier, I swung in here to get some basic information…read more Upon entry I was greeted right away by very upbeat and cheerful staff. After explaining my current situation and future needs, I liked the fact that they just didn't try to bring me down a single option path. Instead, they provided a few possible solutions. In addition, they also didn't pressure me to switch then and there and close the deal, which to me is a big plus. I have yet to decide if I'm going to switch my provider, but if I do, I'll certainly be giving Wireless Mike's my business !

Collen the manager was amazing and helped me with so much to activate my phone after a hardship and…read morenot having service. She was efficient, kind, knowledgeable, and patient. She went above amd beyond what I expected to help me. I will go to her form now on and recommend anyone else to also. Colleen...think it's spelled wrong above and it won't let me change it.​

I had a tablet that was misbehaving so bad you couldn't really use it. I suspected that the…read morehardware was damaged. Greg was able to find that it was a software problem which he quickly and expertly repaired. Service was quick and very professional and worth the very affordable price. Highly recommend GEFNET!

He uses AI to answer and respond to calls. He took my appointment for service but wasn't there,…read moretelling me he was "at another call". He has had my laptop for a week and has never even looked at it to service it. He refuses to answer my emails to calls at all. I'm considering filing a police report at this point. DO NOT USE THIS BUSINESS

CJ is the most awesome patient man when dealing with my elderly mother that was locked out of her…read moreiphone, not knowing any of her passwords. CJ stayed beyond closing and went above and beyond helping her reset everything needed to use her phone again. I highly recommend CJ! Jana

I recently went in to get some Anti virus installed on my ThinkPad laptop. The man who helped me…read moreout was absolutely no help. He recommended his personal anti-virus software, in which he proceeded to plug a USB into my laptop. At first it was fine, all of my spam was gone. But within the next couple days I went to check on my Crypto account, where I had over $20,000 in Bitcoin and XRP. All of this was wiped out and my account was left with nothing. I am led to believe that the man that installed his personal "anti virus" had stolen my blockchain key and got into my crypto account where he took all of my earnings. This was for my grandpa's retirement and he has been depositing his social welfare checks in there for over 10 years. Now he is in Cancun, Mexico with no way of paying for a return flight back here to the States! Have you seen what they are doing in Guadalajara?!?!?! He recently met a woman there as well hoping to get her a green card and return to the States with the love of his life. Now he's screwed. All thanks to the man at Campus Mobile Solutions.

Went in to get a new phone. Deacon showed me what they had and told me that my old iPhone was a…read more$1,000 towards a 16 Pro Max. I went with that and got it set up. When it was all done and he gave me the credit paperwork, it showed $700 credit. When I questioned it, he said that the screen was cracked. Pulled off the screen protector and showed him it wasn't. Then he said the back was damaged. Took it out of the Otter Box and the only damage was a little bit of wear on the top from the case. Basically, Deacon lied to me! Also while I was in there, he and a fellow employee started bad mouthing all the past female employees and stated that they didn't want anymore women working in the store. Not a very good imagine to be portraying.

Jamie & Niki did a great job helping my husband and I changing over to ATT from Verizon. Even…read morethough they were busy with other customers, they made time to jump back and forth helping everyone. They made our experience very fun and stress free.

Renewed my Verizon contract with Wireless Mike's South 21st st. store on 1/15/11....my battery…read morewould not hold a charge even the first day more than 24 hours and hardly use the phone.....by 1/31/11 the phone would not hold a charge more than 4 hours so I took it back and they said they would order a battery and call me when it came in...I wanted to get a new phone but it was 2 days past the 14 day return policy....called 2/4/11 still no battery and no phone call no apology....they won't exchange phones...called Verizon 611 direct and had phone battery replaced in less than 24 hrs Fed X overnight.......this is 2/9/11 and Wireless Mike's still hasn't called about the battery replacement....didn't bother to tell them I took care of it myself without their help.

I renewed my contract and purchased a Droid phone through them. We were ordering the phone on one…read moreline and moving it to another. Something I've done countless times going through Verizon directly. They said it would be no problem. It was a problem. After I had already signed all the papers they told me the phones couldn't be switched for 24 hours and I would have to come back to the store to do it (I live 30 miles away). The phone they gave me had obviously already been opened and after charging the phone all night, the battery died after about 15 minutes of use. I called them and they told me to bring it back and they would give me a new battery. I insisted on a new phone since the one I had was clearly used prior to my receiving it. To their credit the did agree to give me a new phone, but when I got there they were out of that particular phone and I was told I'd have to come back another day--for a fourth time to pick up my phone. To "apologize" for my inconvenience they offered me a multimedia charger which they said they would have for me when I came back to pick up my phone. Of course, when I came back to get the phone they didn't have the charger, but said it would be in the next week. When I returned again, they told me they weren't giving it to me for free, but at a 50% discount. What a huge waste of time! I'll never do business with them again. It is much easier to just renew directly through Verizon. The service is far better.

Ashlyn Dillow at the Team Wireless Charleston location was amazing!! My Dad had a need to purchase…read morea new phone yesterday and she could not have been more patient in explaining his options and searched for the best option for his needs. She kept us informed every step of the way with transaction and new phone set-up. While she was the only representative in the store at the time, she kept incoming customers aware of how long their wait might be, and worked them in during our set-up process in a very nice manner. This will definitely be our go-to Verizon store as long as Ashlyn and those with her same customer service ethic work there.

I set my moms house up with her own cabletec exterior box to shield her splitter from interference…read moreand the elements. I installed a splitter I researched and bought from Menard's along with my own f connectors. The first cable installer that responded was polite and tried his best to fix the problem with the MoCA. He called for help. Brandon another installer got here and tried to talk over me as if I wasn't well educated. He called in to have a software build on one of the boxes and to link it to my moms account. He "had" to get a new box from his truck because they mailed one with the wrong serial number. The first installer said he had tried to trouble shoot and removed it from the account. Brandon told the first installer he would be charged for the box if it wasn't returned. I informed the first installer of his legal rights. The FCC has a valuable tool to report corruption with the cable companies. It only takes 5 minutes to boss up and report them. Here's a link - https://consumercomplaints.fcc.gov/hc/en-us I installed a modem and router for my mom that she owns. The cable companies don't like that. The have some ridiculous MoCA software protocol that only works with their modems. I ended up running some CAT5 cables from the router to the bedroom TVs. Luckily my mom has a drop down ceiling in her basement so it was a breeze to do. I live in Champaign and Xfinity has way better hardware and company structure. I feel bad for the residents of Charleston having to deal with Mediacom. Before they left I asked for my F connectors back. They were insistent on installing only their products. Probably because they have to have certain length install times to appease customers and build satisfaction. Brandon informed me that I installed a RadioShack piece of junk splitter. I was so offended. I asked him "What? Are you incompetent? This splitter is just fine." Before he left I snapped this picture because it felt as if he was trying to take advantage of the ignorance of the residents of Charleston. I love my mom too much to let her be take advantage of by deceptive installers like Brandon.

Worst internet and cable company around. They will screw you every chance they can with bullshit…read morelate fees. Prime example bill due November 17 mailed check on the 13. They didnt cash it until December 1 and tried to get me on late fee. Fuck this company