Phone less than year old, no screensaver in inventory. What a joke, associate thought my phone was…read moretoo old for them to have screensaver.

Always the best! Verizon in Mattoon really cares about each guest and does everything to lower the…read morebill and get everyone what they need

I had a tablet that was misbehaving so bad you couldn't really use it. I suspected that the…read morehardware was damaged. Greg was able to find that it was a software problem which he quickly and expertly repaired. Service was quick and very professional and worth the very affordable price. Highly recommend GEFNET!

He uses AI to answer and respond to calls. He took my appointment for service but wasn't there,…read moretelling me he was "at another call". He has had my laptop for a week and has never even looked at it to service it. He refuses to answer my emails to calls at all. I'm considering filing a police report at this point. DO NOT USE THIS BUSINESS

TL;DR: CJ fixed my S23 Ultra's dead pixels and broken camera quickly, charged an honest price, and…read moretested everything before I paid. 10/10 service. Go see CJ! My Samsung S23 Ultra took a bad fall. Part of the screen's pixels died and the camera stopped working completely. I brought it into Campus Mobile Solutions, and CJ had it fixed in about 1-2 hours. I grabbed some food and caught up on work while I waited, and by the time I came back, it was ready to go. What stood out most was his honesty. He was upfront about pricing from the start, with no surprises and no upselling. Before I paid, he walked me through the phone and made sure every function was working properly, including the screen and camera. That kind of care is rare. His customer service was perfect from start to finish. I highly recommend CJ and Campus Mobile Solutions for any tech problem, and I wouldn't take my devices anywhere else.

0 stars. Came in after my phone was cracked and had a repair. Denied it could've been his fault…read more Terrible customer service.

Went in to get a new phone. Deacon showed me what they had and told me that my old iPhone was a…read more$1,000 towards a 16 Pro Max. I went with that and got it set up. When it was all done and he gave me the credit paperwork, it showed $700 credit. When I questioned it, he said that the screen was cracked. Pulled off the screen protector and showed him it wasn't. Then he said the back was damaged. Took it out of the Otter Box and the only damage was a little bit of wear on the top from the case. Basically, Deacon lied to me! Also while I was in there, he and a fellow employee started bad mouthing all the past female employees and stated that they didn't want anymore women working in the store. Not a very good imagine to be portraying.

Jamie & Niki did a great job helping my husband and I changing over to ATT from Verizon. Even…read morethough they were busy with other customers, they made time to jump back and forth helping everyone. They made our experience very fun and stress free.

Renewed my Verizon contract with Wireless Mike's South 21st st. store on 1/15/11....my battery…read morewould not hold a charge even the first day more than 24 hours and hardly use the phone.....by 1/31/11 the phone would not hold a charge more than 4 hours so I took it back and they said they would order a battery and call me when it came in...I wanted to get a new phone but it was 2 days past the 14 day return policy....called 2/4/11 still no battery and no phone call no apology....they won't exchange phones...called Verizon 611 direct and had phone battery replaced in less than 24 hrs Fed X overnight.......this is 2/9/11 and Wireless Mike's still hasn't called about the battery replacement....didn't bother to tell them I took care of it myself without their help.

I renewed my contract and purchased a Droid phone through them. We were ordering the phone on one…read moreline and moving it to another. Something I've done countless times going through Verizon directly. They said it would be no problem. It was a problem. After I had already signed all the papers they told me the phones couldn't be switched for 24 hours and I would have to come back to the store to do it (I live 30 miles away). The phone they gave me had obviously already been opened and after charging the phone all night, the battery died after about 15 minutes of use. I called them and they told me to bring it back and they would give me a new battery. I insisted on a new phone since the one I had was clearly used prior to my receiving it. To their credit the did agree to give me a new phone, but when I got there they were out of that particular phone and I was told I'd have to come back another day--for a fourth time to pick up my phone. To "apologize" for my inconvenience they offered me a multimedia charger which they said they would have for me when I came back to pick up my phone. Of course, when I came back to get the phone they didn't have the charger, but said it would be in the next week. When I returned again, they told me they weren't giving it to me for free, but at a 50% discount. What a huge waste of time! I'll never do business with them again. It is much easier to just renew directly through Verizon. The service is far better.

Ashlyn Dillow at the Team Wireless Charleston location was amazing!! My Dad had a need to purchase…read morea new phone yesterday and she could not have been more patient in explaining his options and searched for the best option for his needs. She kept us informed every step of the way with transaction and new phone set-up. While she was the only representative in the store at the time, she kept incoming customers aware of how long their wait might be, and worked them in during our set-up process in a very nice manner. This will definitely be our go-to Verizon store as long as Ashlyn and those with her same customer service ethic work there.

I set my moms house up with her own cabletec exterior box to shield her splitter from interference…read moreand the elements. I installed a splitter I researched and bought from Menard's along with my own f connectors. The first cable installer that responded was polite and tried his best to fix the problem with the MoCA. He called for help. Brandon another installer got here and tried to talk over me as if I wasn't well educated. He called in to have a software build on one of the boxes and to link it to my moms account. He "had" to get a new box from his truck because they mailed one with the wrong serial number. The first installer said he had tried to trouble shoot and removed it from the account. Brandon told the first installer he would be charged for the box if it wasn't returned. I informed the first installer of his legal rights. The FCC has a valuable tool to report corruption with the cable companies. It only takes 5 minutes to boss up and report them. Here's a link - https://consumercomplaints.fcc.gov/hc/en-us I installed a modem and router for my mom that she owns. The cable companies don't like that. The have some ridiculous MoCA software protocol that only works with their modems. I ended up running some CAT5 cables from the router to the bedroom TVs. Luckily my mom has a drop down ceiling in her basement so it was a breeze to do. I live in Champaign and Xfinity has way better hardware and company structure. I feel bad for the residents of Charleston having to deal with Mediacom. Before they left I asked for my F connectors back. They were insistent on installing only their products. Probably because they have to have certain length install times to appease customers and build satisfaction. Brandon informed me that I installed a RadioShack piece of junk splitter. I was so offended. I asked him "What? Are you incompetent? This splitter is just fine." Before he left I snapped this picture because it felt as if he was trying to take advantage of the ignorance of the residents of Charleston. I love my mom too much to let her be take advantage of by deceptive installers like Brandon.

Worst internet and cable company around. They will screw you every chance they can with bullshit…read morelate fees. Prime example bill due November 17 mailed check on the 13. They didnt cash it until December 1 and tried to get me on late fee. Fuck this company