Fast, reliable service. Incredibly reasonable prices. Friendly customer service. Goes above and…read morebeyond to do their best!

I would give fewer stars if I could. The person who 'waited' on me was rude and arrogant avoid this…read moreplace!

Called to have service man, look at my dryer, came out to test, stated nothing is wrong. Came out a…read moresecond time stated "since we do not carry this brand, I do not know how to fix it." I showed him some issues with the timer. I stated he could order the part but did not know how much it would be. He called later to stated the part was $116 but was unsure as to if this was the problem. So I get to pay for two service calls and continue to have a broken dryer. I thought service was equal to repair. My mistake.

Good Vibes is a throwback to the relaxed audio/video specialty stores of yore, yet it stocks…read morecurrent brand name gear at competitive prices to big box stores. The staff and owner are knowledgeable and passionate about what they sell. I spent over an hour discussing the advantages of similarly priced big screen Sony, LG and Samsung OLED models before choosing an LG. Jason, their installer knows TVs inside and out and is a perfectionist when it comes to installations. He actually used a carpenter's level to insure my TV was perfectly angled and positioned. He performed all of the basic set up and then some. Tell him your viewing preferences and he adjusts the set to those before he departs. I requested that my new LG G5 be set for accurate streaming and cinema and he obliged. It felt good doing business with a civilized locally owned store. (Incidentally, I paid the full retail sale price.)

I was on the hunt for a specific TV mounting system, but most companies I contacted either demanded…read moreoutrageous markups or insisted on bundling installation services at an absurd cost. That's when I started my google search and located Good Vibes in IL (I live in GA). I figured they wouldn't be able to help me but decided to reach out anyway, and I'm so glad I did! To my surprise, the owner himself, Steve, got back to me the very same day. He confirmed the product was in stock and offered it to me at a reasonable price--no hassle, no gimmicks. Even better, the mount arrived the very next day! Talk about exceptional service! I couldn't be happier with my experience. Huge thanks to Good Vibes and Steve for going above and beyond!

Champaign is so fortunate to have a store like this! Great products, great people and great…read moreservice. Staff is super friendly and knowledgeable. I highly recommend to anyone who appreciates quality!

I've been in the store a couple of times to look around and was impressed with how much product…read morethey have. Then just before Christmas decided I wanted to get some high quality hifi equipment and Geoff and Ryan spent almost a whole Saturday with me auditioning different set ups until I found something that way exceeded my expectations in performance. These guys really know what they are talking about and don't just sell you the most expensive stuff they have. In fact they helped me find a pair of speakers that eventually I traded in for something 3 times the cost. We are so lucky to have such a place in our area.

I bought a laptop and had one repaired. Both work fine. Will see him again if I need a computer or…read morecomputer repair. Great value.

My whole experience was good. Courteous and professional. I didnt think there was any hope for my…read morelaptop and he brought it back to life and did a good job and fast. I took my laptop in on Thursday and got it on Friday morning. I recommend them to everyone. Thanks, Rod Harvey, Salem, IL

Great people to work with. I have been with them for years and highly reccomend them!!read more