I had a great experience working with David at this location. He was really attentive and helpful,…read moreand gave me some great advice. Which, like a fool, I totally ignored initially, but later took him up on when I had to come back to get the item he originally recommend. He's also fine af - which is not relevant to the review, but looks that good deserve some recognition.

went to Somers point yesterday and had lousy service. went to the Margate store and AJ was…read morefantastic. changed what I needed changed.

Kyle was a great help with opening our new lines. We wanted to create a family plan and he made…read moresure we got the best deal

Went in to ask about a new phone and ended up with a new phone. The "free" upgrade ended up costing…read more$200 between the screen protectors and new cords I had to buy but whatever. Sales guy Nick also got me hooked up with the Verizon internet thing for the house which is actually working really well.

If you're in Ocean City NJ and need help from a wireless store I suggest you go off of the island…read moreor at least to the Verizon store on the boardwalk. This store on Asbury ave is without a doubt the most inconvenient Verizon store I have ever been to. The peopole working there have 0% tech experience (which is why there was a line every time I've had to go in there) and dont know much about the products and services they do offer. I went into the store to get a prepaid sim card and what shouldve taken 5 minutes to put in the new card and pay the new balance of 45 bucks plus 10 for the card and activation took hours. As I write this review, my phone is STILL not activated. Allow me to explain... I was in the store at 3 o clock. at about 4:30-5:00 I was finally leaving with my new pre paid plan all ready to go. All though the phones service wasnt activated right away, she explained the it could take up to an hour to actually come back on and start working since Verizon needs to activate it. After an hr and a half I brought the phone back explaining the service had not yet been connected so she did some looking on the computer and realized that the sim card she had put into my iPhone was not valid simcard. If I wouldnt have come back the phone wouldve NEVER turned on. (I thought it was fishy how she took the simcard out of the credit card sized case they're shipped in was not normally fastened into the cc sized case, it had been TAPED in. Yes, thats right, taped, as if somebody had taken it out at an earlier time when it was brand new, and then returned the simcard after having problems and instead of throwing it away, they taped it back in the case in which it was shipped i assuming it would work again, so instead of being treated like a valued customer, I was given a faulty sim card in the hopes that it woud work. When I got back to the store she realized that everything on the Verizon side of things was fine however the sim card was faulty. ( I wonder why? Since it wasnt a brand new sim card and had been taped to look as if it was thats why!) She then replaced it with a brandnew sim card and told me that my service should be restored within the next hour and that all that had to be done was update the new sim card information on her computer. I finally went home happy, or so I thought Another hour later (its now 7 o'clock as im typing this review my phone has still not yet been activated. Im about to walk back over to the store for a THIRD time in one day. Again, i'll reiterate, this whole process should taken 5-10 minutes. It has now taken 4 hours...d After waiting as much time that my day could offer (and then some) I had become frustrated. I withheld my discouragement inside and took pity upon the customers who were behind me. With all of this in mind, after today, I will not be returning to this store besides to pay for my montly bill. Im keeping my fingers crossed thta when i go back she'll finally be able to help me get my service on, especially after waiting this long and already have paid. Point being, the employees at this store have absolutely NO idea what theyre doing!!!! The last two times I went there she had to call customer service and have them walk her through the process. Incompetence at its greatest. EDIT: Phone is on 5 hours after I originally paid.

The staff at this store are fantastic. They answered all my silly questions (as a new iphone user)…read moreand never once made me feel inadequate. I will upgrade all my phones in this store from now on. They couldn't have been more friendly or helpful!

The sales representatives greeted us upon entering the store and were swift with getting to assist…read moreus. The representative was polite and knowledgeable. Came in the next day and a new representative was present. He was also polite and capable. I recommend this store.

We went to this location to switch our providers. Service…read morethat we received was excellent. The person that assisted us was Kailey, she was very knowledgeable and polite. It was a pleasure to work with her!!!

My go to store for batteries and light bulbs. Best quality and prices. Great service and…read moreconvenient location.

these people are crooks! After installing a new battery for over $100, they said the circuit board…read morewas bad. They should have told us that before we spent the $100. They don't give refunds. I would never trust this store.

Went to the store on 7/21/25 to upgrade our phones. Spoke with Lee Macho who was very…read moreknowledgeable about phones, plans, the various add on options. He explained everything. Most importantly, he made sure we were satisfied with our purchase.

Love Love Love this store! I bought my phone months ago, but still need technological help once in…read morea while. Tyler and all of the guys at this store always help me without making me wait. They didn't push to sell me a new phone or laugh when the battery of a brand-new phone died while I was on vacation in Cape May. Hello, I'm a real estate agent I'm always at work AND NEED CONTINUOUS Communication with my clients. The service is impeccable. I do not cut corners to save money. So, when I spend it, I expect the best. This store ALWAYS DELIVERS! Thank you. You have my undying loyalty!

We called around 1:30 and they told us to bring our computer in . They told us they were open until…read more3:30. So we packed it up and arrived at the store at 2:50 and they were closed! Not a great way to do business! We will never go back.

I was having a hard time starting up my computer. There was some kind of failure after downloading…read morethe latest version of Windows. After spending hours trying to troubleshot it myself, I called Angelo. He took a look at it and solved the problem and had it back to me within 4 hours. He was honest, only charged $80 and it is working fine now. I was reluctant to have someone else take a look at it but after speaking with him I knew he knew what he was talking about. I would certainly use him again.