I can't believe your offering someone a better deal when you stuck me in a $112.00 a month phone…read morebill...I was on government funded fone and paid nothing and my first bill was to be $98.00 that was $40 activation and bill. No then it went to 112.00 then 132.00 , then 151.00! While I had Verizon watching this happen but couldn't explain why, and then my Jan 29tj date moved to 20th! And its still there and bill is still $131.00! It's sad when you took advantage of someone that's on a monthly low income living..I'm also a senior Verizon did me wrong I can't pay 130.00 and hey I told her someone messed up because im to be on 55.00 plan and to be honest I was signing up with straight talk. It's Verizon but 25.00 a month. So nobody is getting my fone after you shut me off. I figure there goes my credit so why not keep the fone to? Your fucking my credit up and I'm trying to move! Nice. Thanks Verizon. DO NOT SIGN UP WITH THESE GUYS MY experience sucked

Not shocked by all the negative reviews this place has. I came in to try and do an upgrade on my…read morephone. When I called in, they said they could do it and that I would qualify for it. When I showed up, it was a completely different story. I assume they say whatever they can to get you in the door. Again not shocked by the other reviewers.

If you're in Ocean City NJ and need help from a wireless store I suggest you go off of the island…read moreor at least to the Verizon store on the boardwalk. This store on Asbury ave is without a doubt the most inconvenient Verizon store I have ever been to. The peopole working there have 0% tech experience (which is why there was a line every time I've had to go in there) and dont know much about the products and services they do offer. I went into the store to get a prepaid sim card and what shouldve taken 5 minutes to put in the new card and pay the new balance of 45 bucks plus 10 for the card and activation took hours. As I write this review, my phone is STILL not activated. Allow me to explain... I was in the store at 3 o clock. at about 4:30-5:00 I was finally leaving with my new pre paid plan all ready to go. All though the phones service wasnt activated right away, she explained the it could take up to an hour to actually come back on and start working since Verizon needs to activate it. After an hr and a half I brought the phone back explaining the service had not yet been connected so she did some looking on the computer and realized that the sim card she had put into my iPhone was not valid simcard. If I wouldnt have come back the phone wouldve NEVER turned on. (I thought it was fishy how she took the simcard out of the credit card sized case they're shipped in was not normally fastened into the cc sized case, it had been TAPED in. Yes, thats right, taped, as if somebody had taken it out at an earlier time when it was brand new, and then returned the simcard after having problems and instead of throwing it away, they taped it back in the case in which it was shipped i assuming it would work again, so instead of being treated like a valued customer, I was given a faulty sim card in the hopes that it woud work. When I got back to the store she realized that everything on the Verizon side of things was fine however the sim card was faulty. ( I wonder why? Since it wasnt a brand new sim card and had been taped to look as if it was thats why!) She then replaced it with a brandnew sim card and told me that my service should be restored within the next hour and that all that had to be done was update the new sim card information on her computer. I finally went home happy, or so I thought Another hour later (its now 7 o'clock as im typing this review my phone has still not yet been activated. Im about to walk back over to the store for a THIRD time in one day. Again, i'll reiterate, this whole process should taken 5-10 minutes. It has now taken 4 hours...d After waiting as much time that my day could offer (and then some) I had become frustrated. I withheld my discouragement inside and took pity upon the customers who were behind me. With all of this in mind, after today, I will not be returning to this store besides to pay for my montly bill. Im keeping my fingers crossed thta when i go back she'll finally be able to help me get my service on, especially after waiting this long and already have paid. Point being, the employees at this store have absolutely NO idea what theyre doing!!!! The last two times I went there she had to call customer service and have them walk her through the process. Incompetence at its greatest. EDIT: Phone is on 5 hours after I originally paid.

The staff at this store are fantastic. They answered all my silly questions (as a new iphone user)…read moreand never once made me feel inadequate. I will upgrade all my phones in this store from now on. They couldn't have been more friendly or helpful!

at first, I was skeptical reading the one star reviews, but after I went there, I got my phone…read morefixed within 20 minutes.( very busy when I went in). i was treated with an insane customer service. I don't write reviews often but I was actually blown away on how good I was treated. I called multiple shops in my area and was quoted double . I rolled the dice n took a Shot at Lola tech. IM DAMN GLAD I DID! the only spot I will take my phone from here on out!

This place is a scam!! We came to Atlantic City to enjoy our first vacation together for our…read morebirthdays ( may 1 & may 8 ). Only for my boyfriend to lose his phone in the Ocean Casino Resort in the casino on 5/9/24. The Phone was placed In lost mode so it could only contact one person. The next morning 5/10/24 I received a phone call from his number saying that they had his phone and they wanted $400 for it but wouldn't tell us the location. Once on the phone I tracked the phone to Lola's Tech. Upon arrival, the guy that welcomed me was the same person that contacted me on the phone earlier . I recognized his voice . He denied everything. But I'm not stupid!! I contacted the police and an investigation is getting done. Long story short I still don't have his phone and this place needs to shut down !!! I can only imagine how many more victims there are from cell Phone thefts in Atlantic city New Jersey!? It's a whole ring just taking advantage of good people just trying to enjoy a good time

If I could give this place 0 stars I would. I walked into this T mobile and wasn't even greeted…read more The workers clearly don't want to work and are miserable. Whenever I asked a question reguarding the promotion it seemed as if I was bothering the workers and interrupting thier conversation between each worker. I was told to go get my screen fixed in order to trade my phone in order to receive the promotion/ upgrade. After doing so I go back to the store and they tell me they can't trade it in. They ignorantly did not give me the full details on what my phone would need to qualify for this promotion. Take your business elsewhere. They are very rude

I was switching 2 lines from AT&T & Metropcs to their new 55+ program. Ryan F. was outstanding…read more He took the time to explain everything and make sure the porting went smoothly. He really cared to make sure this complex process went flawlessly. The next day we went back to purchase 2 new S8+ because of the excellent service we received. We intend on being customers for a long long time.

I went there for the screen protector and cases. That have a huge variety of cases and their team…read moreis helpful and provides the right things as per customer needs. I strongly recommend this place!

From the owner: At Smart Wireless, we're dedicated to offering the ultimate convenience in comprehensive all kind…read moreof phones and computers repair and retail. We know what a pain it is to be out of pocket or off the grid -- that's why our team sets a high bar for the speed of our repair services, even backing our work with a seven-day warranty. From unlocking phones to sourcing the best-prepaid phones and smartphone accessories, consider us your one-stop shop for all your electronic needs.

No customer training for the representatives. She acted annoyed with my questions. Then when I…read moreasked if they would put the screen on my phone 4 me, she rolled her eyes. She seemed like she didn't want to be bothered and her eyes were red and glossy. I wonder who is running this store? Horrible customer service

Ok- so my phone died, I locked myself out of my house, I had 3 kids under 10 out in the pouring…read morerain without my car, and I only had a credit card and 6 dollars! The salesman at the store was very helpful! He graciously charged my phone, and helped me figure it all out! To access my contacts to retrieve numbers I needed, he offered to help me access my iCloud account. As a verizon customer, I would say I was very thankful for this store today!

I just read the other review and felt compelled to write about my experience. She was really spot…read moreon. The man who owns the store is really a grouch. Is very unkind. I bought a charger for my phone and took it home. It did not work. I brought it back and he refused to refund my money. How can this even be legal? Bottom line is, go somewhere else. This guy is a wreck and does not deserve anyone's business. I feel like standing out in front of the store and warning people before they go in. Do yourself a favor, shop somewhere else. PS: I am not over-exaggerating this at all!!

Not gonna lie, the middle finger pic and negative reviews were hilarious but the dude had the Apple…read moreWatch charger that I needed (legitimately packaged by Apple). It works perfectly fine. When I called to check availability the owner picked up and confirmed immediately and had the product ready when I walked in. In addition, the certified Verizon retailer down the street at 8th & Asbury didn't have one and the guy there said that I'd have to go to Best Buy or Walmart out of Ocean City to get the Apple Watch charger instead of 2 blocks away at this place. Definitely paid a few extra bucks for it but that's called supply and demand. This place is good in my book.