I am presently sitting here for almost an hour, after I made an appointment a month ago because…read morethat is how long we had to wait for the availability. now I overheard an employee say that it's busy today due to all the walk in's. Why on earth would you take walk in's if you make people wait so long to have an appointment. There is not enough staff to handle everyone so they need to tell people at the door that they don't take walk in's if you can't get your appointment people in on time.

Place is run like a fast food business. You have to wait 2 hours to be seen and the front…read moreemployees are incoherent and demeaning.

Opti rx was wonderful. I loved the environment. I felt like I was sitting in my own living room.The…read morewait was not long at all. My exam was not rushed.Very personable. I was able to take as much time as I wanted in choosing my frames. One of my best doctor expiriences. Donna Esposito DiSalvia

I was previously a patient of this optometrist in 2017. My first visit with them was uneventful and…read morewent ok, aside from the old lady receptionist who had an attitude. It was easy enough to ignore her the first time. My second experience with them is a completely different story. I was treated like garbage and I was hung up on twice. I returned in 2018 to renew my prescription and glasses. Upon making an appointment, this optometrist claimed authorization over my insurance before I even had a visit with them. They are not allowed to claim authorization over your insurance until you actually visit them, have an eye exam, and place an order for glasses. Do you see where this is going? Here's what happened... Work obligations forced me to reschedule my appointment. I told them I'd have to call back to reschedule a new appointment when I get my upcoming work schedule. The receptionist (same lady as last year with an attitude) dropped the ball and never canceled the appointment. ....In the meantime I found a different optometrist whose hours and location were better able to accommodate me. As a consumer I have a right to choose whichever business is better able to accommodate me. So while I was visiting the new optometrist is when I learned the hard way that Opti-Rx took a short cut and claimed authorization over my insurance without ever rendering me any services or even seeing me. How embarrassing it was to have my new optometrist tell me they couldn't move forward with my exam and my glasses because the previous optometrist I visited had my insurance on hold even though I hadn't even seen them. So I call Opti-Rx to have them release my insurance. These jackwipes actually gave me an attitude because I chose a different optometrist. When I asked them to release authorization over my insurance the receptionist said, "I'll see what I can do" I said, "Excuse me? You WILL release my authorization, right? I'm standing here at the new optometrist waiting for it to be released." She said, "Whenever I can get into the system." and she hung up on me. I called back and spoke with Dr. Berger himself. He proceeded to argue with me that because I made an appointment with them so they were justified in holding authorization over my insurance. I said, "We never settled on an appointment. Your receptionist dropped the ball and failed to update the computer when I called to reschedule. You shouldn't be meddling with my insurance." He washed his hands and said, "I'm gonna hand you back to the receptionist to deal with this." He hands me back to the receptionist and she says, "I already dealt with the authorization. It's done." I was in the middle of saying "Alright, thank you" and she hung up on me again. Moral of the story: This company uses shady practices. They have a tendency for taking shortcuts, and their customer interaction with me was incredibly rude. I can not, and will not recommend this optometrist to others.

Been using BJ's optical for about 5 years now, never had a problem. Both Cheryl and Jonathan are…read morevery professional and competent. Any recommendations they make have always worked. Glasses and frames have held up well. If I need an adjustment, they immediately take care of me. Prices are reasonable, good value for the money.

Never had a problem until now.....2 months and I have yet to see my eyeglasses. They have a new…read morelab in Texas and something is just not right with them! Zero stars for the lab...the people at this store are fine, it's not their fault!! Still waiting for my glasses, the lab just can't make them correctly I am at a loss!!!

Gave them many many tries over the years. Rental equipment that didn't work properly, spraying oil…read moreon a good jacket, service calls not honored, poor communication, you name it. Bought a tractor from them and still not treated like a valued customer. Given up and found a better dealer.

Very good hardware store: well stocked and diverse inventory, lots of help in store, easy parking,…read morelong hours. Even the rental department has nearly everything from big equipment to hand tools.

Alicia at TCC in Marmora was absolutely amazing! She made upgrading two phones and sorting out some…read moretricky porting issues completely painless. Super knowledgeable, patient, and went above and beyond to get everything working perfectly. Highly recommend asking for Alicia - she's the best! Saved our Sunday and made our holiday. Thank you again. edit: She also put fresh screen protectors on perfectly with no air bubbles. Forgot about that part but it is another reason why we are thankful.

AJ went so out of his way to ensure my phone was up and running. he replaced my SIM card. I was so…read morethrilled to have had the luck that he was there when I needed help with my phone.

I cannot recommend Classic Eyewear enough. Rikki and Sylvia are true professionals. They care. They…read moreknow their stuff...and they go the extra mile. You cannot do better than them anywhere. Even if you get your script at another doctor, you should take it to them to have it filled. And when I say they go the extra mile, I am not exaggerating. I had a very unusual issue, and they worked their hardest over a period of time to get it resolved. They are the best.

Stopped by to take my Ray Bans in for some cleaning and adjustments. They have a machine that…read more"melts" the coating to make it more malleable for tightening the frames and I was totally freaking out thinking the associate was trying to snap my pair in half-- but just so you're aware. Great customer service, the associate even gave me another brand new Ray Bans case cause my old one was completely cracked and worn out. Great display of Ray Bans and a variety of other shades.

So.. Here's my 300th review and I never thought it would be something other than a restaurant…read more While down in AC last weekend, we ventured into the Hut of Sunglass's (or is it Sunglasses??) Either way, you know what I'mma saying. First, a disclaimer... the awesome pair that I currently own are the "Ever Popular M-Frame Oakley's." I haven't owned them very long, just since the Summer of 1997, so no, they didn't need to be replaced. But my wife has not let up on me getting a new pair! So, as every good hubby does, he gives in and gets a new pair. My temper tantrums weren't working anymore and I was pretty much given an ultimatum, "It's either the Oakley's or me!!" So, after much thought, kinda like the lady does in "Willy Wonka and the Chocolate Factory" when her husband is kidnapped, and it's either "Your husband or your case of Wonka Bars...!" I decided to get a new pair. My brother in law showed my wife a pair of Maui Jim's and I do have to say, I "Rocked them like a Hurricane!!" My wife was also a big fan of them. So, after trying on a few dozen of them, I decided on the Maui Jim's Ho'Okipa style. They were priced right and we even got my wife a new pair of Ray Bans for $40 off. So, after 45 mins of decisions, we both walked out with a brand-spankin' new pair of shades and a few Benjamin's lighter in the wallet. Very courteous customer service was provided and at no time were we feeling rushed or hurried to purchase anything. Thank you Des Lunettes de Soleil Hut!

I walked into the store with my son who I refer to as 'Mr. Fingers' since he touches everything…read more He of course zoomed in on the sunglasses and I was afraid he was going to get them all gunked up with his greasy chicken nugget fingers or bust them in half. I kept telling him to stop touching, but the girls working said it was okay and the glasses where there to be looked at. Needless to say I went back a little later when my wife took over watching Mr. Fingers and purchased a pair of glasses. They helped pick a pair that matched me and adjusted them to fit. I tend to not be able to make up my mind, but they made me feel good about the purchase. Had they not I would have ended up buying a pair of glasses on the Parkway in one of the rest areas. They also have a really great warranty on the glasses that cover them for a year.