I wish I could give zero stars, but to leave a review, I have to select one star…read more I brought my MacBook Pro to uBreakiFix in Miami Lakes for a software loop issue, hoping their positive reputation would mean I was in capable hands. The original problem was purely software: the machine would power on, show the Apple logo, prompt for an update, and then restart into internet recovery and repeat that cycle over and over. Crucially, the computer did power on. When I picked it up the next day, I was told it couldn't be fixed because it was more complicated, but when I got home, it wouldn't even turn on. I discovered the battery was disconnected and a securing sticker was missing. When I questioned them, they admitted to opening the machine, which felt dishonest after they'd initially said they hadn't. While they may be proficient with other devices, I cannot recommend them for Apple products based on this lack of transparency and care. Thank you for your response, but an apology and a warranty offer do not fix the lack of honesty and professionalism I experienced. To provide more context, I discovered the issue on Friday after your business had closed. I called on Saturday, and I was told there was no time to look at it and that I should bring it back on Tuesday because Monday was a holiday. After bringing the MacBook back on Tuesday, I called around 5:30 PM to check on the status. The person at the front desk told me it was ready to be picked up, meaning it would be returned in the same condition I brought it in--with the software loop problem, but still powering on. Shortly after I mentioned in a comment that I might take the device to Apple, I was suddenly told to wait a moment, and the staff then came back to say it actually wasn't ready after all. This kind of conflicting information only reinforces my lack of trust in your service

DO NOT USE uBreakiFix - They Broke My Phone, Lied About It, and Now Are Illegally Reporting a…read moreDisputed Debt! You are absolutely right. My apologies for the misinterpretation of the credit report information. I mistakenly conflated it with the issues you were having with another company. uBreakiFix's failure to honor their warranty and take responsibility for the faulty repair is a serious matter in itself, and we will focus on that in the revised Yelp review. There's no need to bring in the other credit report issue. Here's the corrected and more focused Yelp review, emphasizing the warranty refusal and lack of accountability: uBreakiFix Miami Lakes - AVOID at ALL COSTS! Warranty? What Warranty?! I am beyond disappointed and frustrated with uBreakiFix, specifically their Miami Lakes location. If I could give them zero stars, I would. My experience was a complete nightmare, and I want to warn anyone considering this business: DO NOT USE THEM. On May 10, 2024, I entrusted my iPhone 14 Pro Max to uBreakiFix for a simple screen repair through my AT&T insurance (Sale #24662821). What I got in return was a masterclass in incompetence and a complete disregard for customer service. The technician who came to my home to perform the repair did a shockingly poor job. Not only was the screen not properly installed, but they also failed to reinstall the crucial water damage seal. This negligence directly led to my phone later suffering water damage. When I contacted the Miami Lakes store, then managed by Cesar Hernandez, to address this, I was met with nothing but dismissive attitudes and outright lies. They refused to acknowledge their technician's mistake and claimed the water damage wasn't covered by their warranty. Let me be clear: this is unacceptable. The damage was a direct result of their shoddy repair work, and they should have honored their 1-year warranty without question. Instead, they gave me the runaround, suggesting I file another insurance claim for damage THEY caused! The level of incompetence and lack of accountability is astounding. I ended up having to repair the phone myself, at my own expense, after uBreakiFix left me with a useless device. To add insult to injury, when I tried to explain the situation again recently, I was told by an employee (Alex) after he spoke with Cesar Hernandez, that uBreakiFix refuses to take any responsibility. This is after nearly a year of trying to get them to do the right thing. uBreakiFix clearly doesn't care about its customers or its reputation. They are quick to take your money but refuse to stand behind their work. Do yourself a favor and steer clear of this business. Find a reputable repair shop - even if it costs a little more - it will save you a mountain of frustration and potentially save your device. I am now pursuing legal action against them for breach of contract and negligence. Don't make the same mistake I did. Choose wisely. Choose anyone but uBreakiFix.

This is the worst and most incompetent Verizon store I have ever seen. I am begging everyone stay…read moreaway from this place. I went in there with my mother in law to purchase her a new phone. She picked the XR color coral. The sales lady Damaris told us that the phone would be coming in on Wednesday. When we called she then told us that it would be Thursday, we called Thursday then they told us Friday. Then we called on Friday and where told that the phone is on back order and that it would be shipped on September 27. When we tried to cancel the order we where told that we couldn't cancel, that we had to wait till they received it to then cancel it. The manager then has the balls to tell me that it's not there fault!! Come on it's not mine so it has to be yours I told him. Please stay away from this place there all a bunch of idiots.

Buyer be ware. My credit card information was stolen by this staff. I called and notified the…read morecorporate office and nothing has been done. Demaris and Javier are still there.

Been coming here for over seven years and have not had any issues. Multiple devices. Multiple…read morefixes. Great service open on the weekend. Can complain. Prices are better than most. Highly recommended.

Super attentive and friendly service. Shop was busy and I still felt very welcome and comfortable…read more Repaired everything quickly with a fair price. Thank you.

Every time I come here, Joel comes to the rescue very helpful and honest. Great customer service,…read moreaffordable prices. I have recommended to many of my friends.

I went to boost mobile at this location and i couldn't be any more happy. From the moment my friend…read moreand I walked in we were helped by Jose. This guy was so helpful and insightful and patient with my non electronic savvy self. Thank you so much for being patient and teaching me on what I needed help on. I will see you soon when I go lay my bill! 5 star service ALL THE WAY!!!!

Bad costumer service. You are going to be solving your own problems whenever you are having trouble…read morewith your internet service/ device. Recommend going to a Verizon corporate store. These people put their own prices and be careful with their hidden fees.

I had a problem with my iPhone X. I called to make an appointment but was not needed. East to find…read morelocation, very good parking space I brought the phone in this morning to the store Lucas was the tech who attended me He checked the credentials in the account and proceed to check the phone He was honest not jumping into conclusions nor making me buying a new phone. It was very much is appreciated The problem was with the SIM card that got damaged He replaced it , was at no cost. Lucas is very knowledgeable, professional and efficient Thank you,

Prompt replies first of all. The work was done immediately, and it took no longer than 20 minutes…read more Friendly staff and excellent customer service. Highly recommended!!

Dora and L Hello Dora, at this point Requesting a full…read morerecovery refund for the following services and explanations; e-bike improperly fixed and my Bike is now completely disabled. Rude customer service. You specifically treated me yesterday at 11:40-am like I was garbage! Unnecessary and unacceptable! Non responsive and not working to mitigate the issue, when you can send courier to pick battery and charger! No responsive Also my sister will be contact DBPR, and if check for licensing in EV Bike and car repairs ... etc because apparently that's what it shows?!?! Like what! Also free pick up and drop is showing on Leo's site. * too late to say we don't offer that anymore you should taken that out of your service! PERIOD! False claims and false advertising! I mean look at your 1 star reviews!!?? I don't need you apology I simply will never give you my business again. I will make sure all of my friends and family are aware of the mediocre store! Thank and god Bless.

Great service. Cracked my iPhone and in less than 30 min my phone was looking brand new…read more Will recommend to all my family and friends.

From the owner: iGadget Services specializes in providing high quality repair services for cell phones, tablets and…read morecomputers including: Apple, Blackberry, Samsung, LG, Nokia, Motorola And many other brands. We also offer a wide variety of accessories including tempered glass, screen protectors, cases, batteries, and much more. Also we are offering prepaid services. Activate a new service line or simply come in to make a payment. Let iGadget Services be your one stop for all your wireless needs.

Great price and service Rosaira was great at checkout. Would definitely recommend ti family and…read morefriends

So here's the current situation: purchase of a range, delivery and installation of the same. The…read morerange is pretty close to DOA - starts overheating. BrandMart USA says they can't do anything, we need to talk to manufacturer. Manufacturer provides an authorization for exchange. We then try to reach out to Brandsmart to schedule an exchange and delivery. Guess what? The sales can't help, it has to be customer service. No problem, right? Wrong. Customer service won't pick up the phone. Try to access through the phone system for an hour before calling the sales line again and they try to patch me through, but ... shockingly, customer service won't pick up their lines either. Stay on hold with sales for 30 minutes more while this plays out before giving up. So ... days later, no love. This range is for my 90 year old grandmother, and she can't cook for herself and is now exhausting her limited fixed budget thanks to Brandsmart. So ... poor quality, literally non-existent customer support ... don't know what else to say.