Wesley was very helpful and knowledgeable about the questions I had. I highly recommend this place…read morefor car battery replacement and will go back again! Thank you BatteryJoe! -Vanessa

Brought it to Battery Joe at the middle of January to get a battery replaced. They "overnighted"…read moremultiple screens because the heat they used broke our original screen. I get it; that sometimes happens, but then they proceeded to break two other screens and returned my iPad to me like this. I spoke personally to the manager to assured me that the screen would be overnighted. It was, then someone used it for another iPad. When they got mine in, they didn't call me to update me. I had to constantly call them. One tech said it was the loose charging port. The other said it wasn't. Then after having my iPad for THREE WEEKS, I finally got a call that it was ready. They also ordered another screen without a home button. You do this for a living. How do you not know what to order? Please keep in mind, this is the third screen. I showed up to pick it up and the excuses started. Ya see, it did start when I called you, but it turned off and isn't turning on. Could you come back tomorrow? Sure! Ugh!! But ok.... Next day. Screen comes in, she broke it. But don't worry, she called me and told me it was ready again. She forgot to mention that she broke the screen again. This time, it's non-repairable. So now I get the pleasure of not being able to access to my iPad to grab my old stuff. Neat. Yes, folks, again. And this picture here is how I took it home. The screen wasn't even attached. I know they went backwards on this one. The excuses started again, but I said ya know, let me just take it today and let's just be done. I've had enough of this run around. When the girl took me to the checkout counter, I asked how much they were actually going to charge me for and she said Word For Word ," well since this was my fu** up, we will only charge you for the battery." Wow. Super professional. She also then had to start searching for prices bc you know, me showing up was a surprise. This was a horrible, horrible experience. I don't know who owns this, but while I was there, they even gave two other customers the run around. If you're looking for the details on this situation if you have cameras, the date is Feb 5, 2024 at 2:00PM. I would rather risk giving my iPad to a local crack head to fix rather than these Yonks. They specialize in excuses, not results. If you are the owner and you do see this, feel free to reach out anytime. Thanks.

If I could give this place a 0 I would most definitely would. Nothing but some Crackheads working.!…read moreThey did not know what to do when I needed a simple sims cards and I waited 1 hour just for service.

The phones work well in this area. The security system is good but don't waste your money on their…read morecamera system. It is a joke. Our cameras seldom work and they sure aren't worth having. I would take the cameras out except they got me to sign up for a multi year contract. Bad move on my part

Worst company associates ever to deal with. I canceled my service on 3/24, today is 4/30 and…read moreapparently I still have it. I just spoke with a representative told her I wanted it canceled and ask for a mailing label to send the router back to them. She proceeded to tell me about deals, ways my bill could go down, etc. Ridiculous they do not listen to their customers. I still don't know if it's canceled. In regards to the internet, good connection, but bill steadily increases every month, yall been warned .

After coping with a rude ass de escalation team that did the opposite of that. Had to, because I…read moream mentally ill, then employ coping techniques Due to it. I walked into this store resolute to absolutely be done, and the amazing local ladies PWNed as Proper Ladies Do... Ahem.

Poor customer experience. Despite confirming my online order was ready for pickup, it was canceled…read moreat the store level. I was informed that online orders do not generate commission, which appears to affect how customers are treated. As a result, I transferred 15 business lines to a different provider.

Bertha is a great customer service rep! she took great care of us and patiently provided…read moreexceptional service! She was very hospitable and attentive to our needs, even staying late to make sure we had everything we needed.

I went in for a battery replacement on an iPhone. He took my phone and took off my screen protector…read moreand asked for my password, which I wasn't sure if that's normal.. but he said he was looking for other problems. I was quoted double the price of the battery joes, so I left with my phone.

They fixed my phone but didn't do the screen right and now won't fix it again, they say it's…read morebecause of dust but won't fix it, when my WHOLE SCREEN IS COMING OFF

Had great customer service. Fast service. Great prices. Had…read moreto have my iphone screen replaced. Got a great deal and they threw in a sweet iphone case! Thanks guys!

Came in to get my iPhone screen fixed and it is absolutely horrible. Made my phone show colorful…read morelines every time I open it for several minutes until it returns to normal. Also Touch ID and 3D Touch no longer works. $190 for a horrible job! Wouldn't recommend