I've never caught someone trying to swindle me before…read more... Mistakenly deleted an important file. Now, just see a prompt to install the newest version of MacOS. Goes through the installation process just to reroute back to the same screen. Dont want to have to do a factory reset if I didn't have to. Finds Fast and Fair Was quoted $50. Of course, I'm aware the price could vary. Got to the shop. Am told cannot save. Will need to complete a factory reset to previous version of MacOS that will take... a FEW DAYS. Hmm, that doesn't seem very fast but okay... Now, at this point I figure I could probably find out the command keys for that on my own but I ask how much the reset will cost anyway. And to my astonishment, I am told this would cost me $160! That doesn't seem very fair, Fast and Fair! Look man, I get were in a stressful time; CardiB is making CoronaVirus TikToks, People are hoarding toilet paper, life as we know it might be over but that doesn't make it okay to rob me! Tf is wrong with people?! Went home: Youtube: Command Keys to factory reset MacBook. Youtube: SHIFT-OPTION-COMMAND-R Problem solved in 5 minutes. Not cool Fast and Unfair Repair Update Reply for the Business and the Public: As a business an apology would have been a much more professional route to take rather than the condescending one you chose. A problem that took 4 keys to solve could have been done right there when I brought it to you. The store was empty. It was just you and I. Yes, I understand you may still have orders to fill so, the $50 fee I was quoted seemed more than fair but $160 for a simple command key reset is unfair business practices. If I didn't know any better... say an elderly person illiterate to computer problems you could make easy money off and that is not fair. It is not okay at all! You are absolutely correct. I got out of there immediately after realizing my mistake choosing your shop but for future customers I'm glad I did.

My phone crashed and I just needed to retrieve my data, got a quote from multiple repair shops and…read moreall of them told me that they cannot do anything. Tried this Fast and Fair and I was surprised when I got an email that they were able to retrieve some of the data I needed. I was expecting a lost cause but they are really good at what they do and very helpful in making sure the customers get an excellent service. I am thankful to the Manager for being accommodating especially during this hard economic times that we live in. I highly recommend this business

I've been coming to iFix and Repair inside the Lakewood Walmart Supercenter for a while now, and…read morethey've never let me down. I've brought in different devices over time--phones with cracked screens, charging issues, and random problems I thought were done for--and every time they've fixed it fast and professionally. The staff is always friendly, straight-up, and honest about pricing, which I really appreciate. No pressure, no upselling--just solid work and clear communication. Most repairs are done way quicker than I expect, and it's super convenient being able to shop at Walmart while they handle the repair. If you're in Lakewood and need phone or device repairs, this place is legit. Reliable, affordable, and consistent--there's a reason I keep coming back.

This guy damaged my phone while replacing it with the worlds cheapest screen. literally got scammed…read morefor nearly $300 for a screen replacement and while replacing it he damaged the ambient light sensor. When I got my phone back it was extremely laggy, dark screen and low quality display. It cracked literally 1 week after replacement, I went to a different spot in Tacoma and they informed me about the type of screen he replaced it with (literally a Temu screen) and the damage he did inside the phone that had to be repaired with original parts. This guy sucks to say the least. He talks a big game, and then clearly doesn't know what hes doing. Hes using extremely cheap screens and selling them as "premium aftermarket". Dudes a Scammer in the middle of a Walmart.

We've been with At&t since 2007, and have had multiple phone lines with them (7at one time)as well…read moreas directv. Today we tried to add an additional line and they asked for a sizable down payment. That's how they reward their long time customers... We are ALWAYS paid up on our bill. So, we cancelled it all today and will be moving to another carrier. Save yourself the frustration and steer clear of AT&T.

I was told by customer care that I needed to show military I'd at a store for my military plan…read more Went into this store and was told I needed my 'DD- thing' and I told home that customer care said that I needed military ID OR a DD-214 and he just kept talking over me telling me I needed a DD-214. Called customer care while in the store and she tried to explain it to him also, but he was extremely rude to her also. He refused my military ID! Extremely unprofessional!

I can't see how some reviews are bad with these guys. I walked in and immediately got greeted…read more Professional technicians that know different types of devices inside and out. These guys are the best at what they do and I definitely recommend them! A+++++ Experience

excellent service. awesome guy that was helping me getting a new phone . I forgot his name but it…read morereally saved me . keep up the good work

I saw an ad/listing on OfferUp for a "Brand New iPhone 16 Pro Max - Huge 35% Off! Only $829" at…read morethis particular location & so so went there to purchase a unit. I arrived there & asked for the specific model to purchase. The gal said that price was for a used unit locked to a specific carrier. I showed her the ad on my phone & asked to speak to a manager. A guy came out from the back room & said, "If you scroll down & read more it will tell the exceptions." I said, "The title of your listing is very clear & your tactics are very deceptive!" This business is dishonest & a waste of time! See my included screenshot of their listing.

I wish I never heard about this place. I went to get a phone because my last got damaged and I…read moreneeded a phone quick for operating my jobs and payments. But now I'm stuck paying more than what I'd owe for even the latest phone. They didn't inform me on lease details. There app has also crashed after an update leaving me unable to pay my payments on time. Which a day hasn't gone by that I'm left to pay past due which makes no sense struggling with other payments. When I'm done paying this phone off I will not be continuing anymore service with them.

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.

I was going to get a new phone screen as mine was broken. After speaking with the owner, I decided…read moreto buy a new phone. The store employee not only activated my new phone, he also helped me move aps and information from my old phone to my new unit. I was very happy with the overall professionalism of everyone here. I would highly recommend them to anyone in need of a new phone.

From the owner: We are a diverse , and unique Cell Phone retailer, that specializes in "No contract plans" We are…read moreAuthorized by the Most Popular Companies in the Nation. MetroPCS, Boost Mobile, Simple Mobile, Page Plus, H2O Wireless, just to mention a few. We also carry an extensive, quality line of accessories. We can Help with minor repairs. Pay your Cell Phone Bill here with us as well, all payments are "RTR" Real time replenishments, which simply means your payment is posted right away. What can we say about experience, knowledge, and customer service? Simply, you be the Judge. See you soon!!

Sorry for giving TMOBILE a bad review, but ever since swapping our internet/phone service to…read moreTMOBILE, we've had nothing but problems and empty promises. We spoke with Nancy via telephone who set up our transition and promised us $300 with gift cards for changing providers. She said it would take a few weeks to receive the cards. That was 8-months ago. No gift cards. We set-up the original equipment (modem/router) and it was one problem after another. Phone call to service department began. As instructed, we moved the device from one room to another with no luck. The spinning wheel on our TV was constant. Excuses began piling up. The tower is down, the weather, work is being done on the equipment, etc. Finally, a tech suggested we get something called a 'mesh' that enhances reception. Within a few days, a mesh unit was received via mail. The device was set up, poor reception continues. More calls to customer service. Last week a technician said TMOBILE has a new more powerful modem. He supposedly put in a work order, so we dismantle our current system and take it to our closest TMOBILE store and exchange the old for the new. At the store the rep there tells us they don't give out new equipment. More & more frustration. Return home, called customer service again then were told they would mail the new unit to us. It arrived a few days later. End results, the spinning circle continues, not as bad as before, but still present every so often. We DO NOT recommend TMOBILE at all.

We had a great experience with mobile expert Clarissa! Thank you for the quick and easy walk…read morethrough of upgrading my phone! I've been with T-Mobile for 15+ years and by far the best customer service experience for me. She was knowledgeable and explained the process with ease. She was even training a new team member and we were still able to complete the process without delay. Thank you again Clarissa!

I appreciate your service thank you, I been in service since 10 years never have any problemread more

I'm writing this review for my guy Quang! He was very helpful and thorough. I struggle at carrier…read morestores because the contracts and products are so confusing but Quang was thorough and accurate. Our visit was quick and enjoyable because of him.