associate said that they what I was looking for. But right after I kept asking more questions about…read morewhat I was looking for. Right after they said, can you repeat the 1st question one more time? So I repeated it and said never mind we don't offer that. was lying because before him, i ask someone else and they said they did offer what I was looking for.

My visit to this location (16222 Meridian E Suite 103 ) was to purchase OW-20 Syntheic oil for my…read moreToyota. I arrived and found what I was looking for. As I gathered my purchase into my arms I made my way to the counter to pay. As she collected the items to enter into your purchase system, the clerk noted there was oil leaking from the one quart of oil. I was motified as I just had those quarts next to my clothing....I was wearing white as I was on my way to a Father's Day celebration. Upon looking down, I saw that oil all over my blouse and white tank top and capris. I was so upset and yet, your counter people did and said nothing. It wasn't until I said a few not so nice words that the clerk gave me a half-assed "yeah sorry about that"! I was so angry about that throw away apology. There was no attempt to offer me something to clean it off with nor any assistance with it whatsoever. I asked for a manager's card and as it turns out, the one person who said nothing about my incident, although fully aware and said nothing, was the manager. If I was only mad before, I was fully on boiling angry that she said and did nothing. As I walked out, she dared to yell out "have a nice day". REALLY???? I don't care what I had on. As a customer, I had the expectation to buy products that were ready to be handles and not leaking. I called their customer service line and filed a complaint. I would give a zero rating if I could because customer service should always be a priority. This was clearly not the case at this location. Will NEVER purchase from any of their stores again.

Vlad did a great job cleaning out my charging port. Great customer service would recommendread more

Came in this place to fix my phone through insurance atnt. The Back my phone just cracked…read more Everything internally was good. Phone calls text emails etc everything working good had it for 3years just need to fix the back cover. They said come back 3hrs, came back pick it up and on my way home it kept shutting down every 30secs ‍ I turn around and told them what's going on. They mention I have to pay $300 even with insurance . I came in with a good phone and left with a broken one and to fix it $300 ". My phone was good and than it wasn't after I left this place. I should've just kept my crack back phone dude

Stopped by to see if they could help me with my laptop. I didn't get the name of the person but he…read morewas helpful in talking through to troubleshoot on what my next steps would be. It turns out as of April this year, they only fix computers that were purchased there previously, so I was provided some options on where I could go next. Looking around real quick, they look to offer a good range of products if you're interested!

I seriously love these guys... My office is right around the corner and anytime I need something…read morefor my set up, I can just pop over there and they always help out and do it at a very reasonable price. Most recently, I lost the USB dongle to my keyboard and they replaced it for me without me having to buy a whole new keyboard... Then, I picked up a WebCam from them because the quality of my laptop camera was terrible for meetings... The first one I brought back to my office wouldn't connect at all to my laptop for some reason, though when they tested it at the store it was fine. They still let me swap it out, and the second one was completely glitchy and was throwing wild colors all over my computer screen so I took that one back (and showed them a video of what it was doing on my screen) and they let me swap it out again with no hesitation... Third time was a charm and now I have a great 1080p WebCam for $20! They also have 720p for $10. They have awesome computer equipment, both new and used! It all comes with a 30-day warranty, so no need to hesitate about buying used. I'll keep coming back and will bring my electronics to be recycled here, in addition to purchasing from them to keep stuff out of landfills!

Lakeland Hills and Puyallup River Road locations are the worst customer service I've ever…read moreexperienced. Sydney, Jack, Dave and the district Veronica K. have zero accountablity when it comes their job. Zero loyalty to their customers who pay their paychecks. they dont do there job right, I highly recommend ONLY go to the regular Corportate Verizon stores for the staff at coporate stores as they are more friendly & professional and they have more knowledgable of what they are doing. Too many times of bad experiences with both locations. Not to mention Victra's response is the exact same robotic response to everyone who has left a bad experience review. LOL.

I was told the phone I bought was free with a three year plan. I'm paying 5$ a month for it. I…read morewould get a 35$ discount for buying add ons. I didn't, had to go back to the store to get that. I would get Hulu ESPN+ Disney+ free for a year, I didn't get that. I had to have the 90$ a month plan , I didn't need that, could have gone with the 65$ plan. My WiFi would be 35$ a month, was charged 45$ I went to the corporate store and was told there was nothing they could do as this store was a dealer. Told my plan would be around 120$ a month, billed 200$. Basically lied to about everything.

My 2007 with 68,700 miles could not be jump started by USAA de more than the 12V battery that was…read more3 years and 2 months old. had my car towed to a local service station on 140th. The diagnoss was I needed a new hybrid battery... estimate $6,600 including a new 12 V battery. I didnt think it was prudent to spend that much on my 2007 car and researched options. They were more epensive at Toyota dealers and the diagnostic test were as well. Toyota no longer makes hybrid batteries for the 2007 Prius so they are refurbished with 1 or 2 year warranties..for ove 6K A very nice place that sells 12 V batteries for my car told me to contact Greentech Auto in Auburn. They explained that there were choices .. a refurbished with a 1 year warranty that was made to last for 2 years, a 2 year warranty refurbished hybrid that was made to last for 4 years and a 4 year warranty battery with new cells that was built to last for 8 years. The price for the 4 yer warranty was $2,700 and they would install a new 12 V battery as part of it with no labor charge if I provided the battery. I got one at Napa in Bellevue. They said it would take 2 weeks to make the battery with new cells. I had my car towed to Greentech in Auburn. The 4 year warranty battery was ready in 5 days and they called me that it was finished. They said I didn't need a new 12 V becaue once the new cell hybrid was installed it started and ran perfectly for days, so it was holding the charge. I don't drive on highways so they delivered my 2007 Prius to my house at no additional charge and gave me all the paperwork. They were knowledgeable and clear about keeping ny hybrid battery in good condition. With gas prices what they are I am thrilled to have my Prius in working order and not having to buy another vehicle under pressure. Greentech makes hybrid and electric batteries. They actually suggestd I get the less expense battery since I don't drive very much. The warranty on the hybrid with new cells is transferable to a new owner if I sell my car. BRAVO Greentech. Bravo to the battery place Pacific Battery in Kirkland that recommended I check out Greentech. Bravo to Tony's roadside assistance for coming so quickly to jump sta and my battery and being straight forward about suggesting I need to check out anytt other issues my car had. I whole heartedly recommend Greentech Auto in Auburn, and the other auto professionals who gave me excellent advice that did not line their pockets.

Thought I needed a new prius battery they came out next day. found out it was the Inverter so came…read moreout following day and took care of it. Nice experience, no one else I called wanted to do it and these guys specialize in it.

I want my home theater experience to be top-notch, so I do a lot of research before making a major…read morepurchase. Sometimes I even go beyond my original budget, but when it's done right, it's worth it. This is my second TV purchase from Video Only in Tacoma, and that's no accident. Spending more hurts a lot less when you know you received a great deal and excellent customer service. Kyler worked with me on both purchases and made each experience smooth and enjoyable. He was patient, knowledgeable, and always willing to compare TVs and play different content. Even after I mistakenly bought the wrong size TV, Kyler went above and beyond to make the exchange easy and stress-free. That kind of service truly leaves a lasting impression. The TV itself is flawless and beautiful, and I'll definitely be asking for Kyler again on my next purchase.

The employees at this store are phenomenal!!! They are knowledgeable, honest , and make you feel so…read morecomfortable to ask any questions. They help to stay in your budget and try to give you whatever discounts they can. I value Tyler the manager sooooooo much. Do your research, look around but before you buy anything, stop here You will never be disappointed.

Philicty was great. She set us up with new phones and an iPad. Very patient with two senior…read morecitizens. When I went back to return our old phones the young man helped us and again was very patient. I would recommend this location.

Gigi, the tech support and general feel-good employee has ALL your answers about any phone and any…read moreservice issue. After searching everywhere you will quickly discover the this outlet is far superior to any other Verizon "company stores". Don't waste your time.... Go see Gigi. If there is a negative it would only be that on a Monday or Tuesday the inventory of new phones has sold out from the busy weekend

Came to Last Shop at suggestion of another store due to difficulties with my laptop. I came in…read moretwice in the same day in hopes to wait out the issue and worked with Bishop. I appreciated the clarity in some things and he was actually interested in taking a look at it and trying different ways to resolve. Pretty low key place with cute pet dogs hanging around:) They're closed Sundays and asked me to come back Monday to resolve it. Given the timeline I needed to get it done asap and also my schedule, I opted elsewhere but will definitely come over here if I run into anything in the future!

I have been taking computers to Last Stop Computers for at least 12 years, maybe 15. They have set…read moreup computers for me that I bought at Costco, and refurbished and re-energized several laptops and even a desktop over the years. I was always happy. A couple of days ago I was having trouble downloading videos and figured since it had been 3 years since they helped me with my laptop that was giving me problems, that the computer was running too slow. Andrew said he would look at it. He called me today and said the computer was fine. He also asked me to come in and he would help me with my problem with the website downloading the videos, it turned out to be a problem from servers, not my computer. So he helped me with a download issue as well as looking at the computer and did not charge me at all. What an honest owner and company. I will continue to recommend them and use them for all my computer needs, Thank you Andrew! Everything is working fine!