First a little background information... I have a spine injury that thankfully allows me to walk…read morebut not very much before it's extremely painful and I can no longer feel my feet or legs. Just prior to walking in I had used up all my "good back" Time in an unsuccessful attempt to buy some thing at Winco. I walked in hot, crabby and in pain. I thought I would be able to get in and out in a snap since it was just a battery for my new phone and I brought the battery with me. I was told it would be about an hour because there were three repairs ahead of me. I knew I wasn't going to be able to make it an hour. I decided to leave knowing that I wouldn't be able to return for quite some time since I'm having my back worked on in a week or so. The employer owner (I don't know which it was) apologized and as I was in my car getting ready to leave he came up and said he called the customer prior to me and they were willing to wait. Talk about going the extra mile! I don't think I have ever had that happen before. So I returned to the store got comfortable waiting for the phone and I don't think it was even five minutes before the battery was in and ready to go. It sure as heck beat the long wait at an Apple Store! Wait. Did I mention Apple store? Well, I have an old phone and have no need of a new one but the Apple store charges more than twice the price and requires you to go through a lot of machinations before they will even work on it. So extra kudos all the way around. Outstanding service. Great price. And the ability to deal with a crabby old lady!

Ok fixitpro is EXTREMELY BAD first off I went to fix my daughters Ipad/tablet and they did fix it…read morebut after a week it stopped working, and i emailed support and they said "No, Sorrry we cant give your money back." and i had to complain a lot just to get my money back. LIKE A LOT OF COMPLANING this store is bad they are such a scam I recommend lifeline repair. adress: 1764 W State St, Boise, ID 83702 and they have better reviews and I'm going there today! Hours: 10:00 am - 7:00 pm Tue: 10:00 am - 7:00 pm Wed: 10:00 am - 7:00 pm Thu: 10:00 am - 7:00 pm Fri: 10:00 am - 7:00 pm Sat: 10:00 am - 7:00 pm Sun: closed Thank you for reading my review. :)

Excellent service today. Took my iPad in because after falling on the floor it would not start up…read more Turns out it just needed to be reset and there was no charge. When I went to pick it up I asked about a new docking port on my iPhone. The gentleman took one look and using his tweezers removed a little ball of pocket lint. Thank you for fixing what was broke and nothing more!

Brandon was terrific. He opened early for us and was able to replace my daughter's screen in less…read morethan an hour. He replaced both of our screen protectors for a great price. I can't recommend this place more.

Darrin, customer service rep., was friendly and understanding of my frustration, when I had to make…read more5 trips to their location, to get a battery replaced on my iPhone. Technician and part owner, Kenny, was non-apologetic and couldn't give a damn, that I was unhappy with his customer service skills. I will NEVER give this business another dime of my money, I guarantee it!

They guys in the store were really helpful when i went in thinking my camera glass was broken. The…read morestore was clean and the staff were friendly. I will be back when i need a cell repair or accessories.

Javier was amazing! My iPhone touch screen stopped working and it was stuck in airplane mode and I…read morecould not use my phone. I called (on my home phone) to make an appointment, and Javier was able to walk me through rebooting the phone -- and now it's working! I am so grateful, I definitely recommend these guys with 10 stars!! Thank you for taking the time to help me over the phone!

Went in to there new location and I most say it is very nice and super clean the guy that help was…read morevery professional. Fix my phone in 25 mins .

Worst place I've been too, they took my brothers phone to fix for water damage, it was supposed to…read morebe done in less then a week. It took three weeks and they didn't even fix it. It still wasn't working, they guy set it had trouble with a rebooting thing, they spent a week and a half to get one part installed (including shipping to their location) then he wanted us to pay a $25 labor fee when the phone wasn't even fixed. I got a full refund and all of the old parts back in the phone. If i could give back 0 stars I would.

I had dropped my iPhone in water. So immediately dried it with a towel, removed the case and put it…read morein rice immediately. After 24 hours it seemed to be working. Until I discovered I had no sounds. Then I discovered it was difficult to charge as well. I went to TMobil to see what their thoughts were and they told me to go to 360 to see if they could fix it. The guys there were very nice and understanding. They had me leave my phone for an hour. So I left and killed time at nearby Lowe's. Upon my return my phone was ready and working! I highly recommend. Thank you so very much!

These guys are awesome! They helped me with determining a fit for my individual needs and gave me a…read moregreat deal on a cell phone. Staff was friendly and knowledgable and I definitely would recommend them to a friend. Plus there was ample parking so I didnt have to walk a long ways like dealing with those kiosks in the mall. All in all I give them five stars.

I'm going to counter the other review. I had a similar situation happen and the manager took care…read moreof my return/exchange. This location seems a little under staffed, but good customer service.

Since an employee scanned the wrong item for transaction, I will now not get the full price back…read morefor return that I paid. And "nothing can be done" about it. This was enough to turn a frequent customer away. Really unbelievable.

Needed a new phone and I pad today and Hudson and Jeremiah were absolutely amazing. Both were very…read morepatient and kind. Thank you for a job well done! Denise