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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Updated 3 months ago

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    Best Buy Nampa - Speed.

    Best Buy Nampa

    2.3(68 reviews)
    0.1 mi
    $$

    I have visited this store roughly 10 times and every time I'm here, the service is exceptional…read more Every time I have an order for pick up, it's done sooner than expected and I get everything I ordered. Customer service has always been friendly and everyone goes over and above. Today, especially, we had to follow up on a warranty issue with our phone screen protectors. The Best Buy "concierge" answered my inquiry with ease, then found my replacement items and handed them to me. Once we explained everything to our cashier Isabel, she handled our exchange with patience, exemplary service and a friendly attitude. She quickly rounded someone up to help us with the replacement of our phone screen protectors and we were on our way. I'm so grateful for the staff at Best Buy, especially Isabel!

    Disappointed in this store. It keeps going down hill More…read moreand more. We purchased a large item and the type of item we were told could be tested for 69 days. They did not offer an extended warranty because apparently you have to purchase a 179.00 membership. They used to always offer extended warranty for a cost. Then I was told that the item had to be returned in 14 days even though Sony even gives you a 60 trail. The product is not the issue but the store is. As well as I call a local number and it goes to a different country and as told we could not talk to a local store as they no longer take phones in the store. My husband wanted to know about the warranty stuff as he was u sure if he wanted to keep the item. Needless to say we will NO longer purchase from them. I think quality of service is so important.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated June 2026

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