Verizon received a phone on my plan which still had a balance of over 600.00 to be paid off and let…read moremy son turn it in for one of their free phones on their plan. What is wrong with companies not verifying ownership. They just take stolen property and use them for parts! I'm just disgusted!!! Shame on my son and Verizon.

Great store. Helpful agents. Not crazy about the phone service but they do try. Not their faultread more

Zero stars. This business is run by a scam artist. I'm…read morecutting my losses, but I'm writing this in hopes of sparing others the financial stress and frustration. Here's my full experience: I brought my damaged iPhone 16 Pro into the shop on Sunday, May 25. I was helped by Omar (presumably the owner) who quoted me two screen replacement options: one cheaper, one more expensive. I chose the more expensive option. Omar told me the repair would take 30 minutes, so I left my phone with him and planned to return in about an hour. When I came back over an hour later, the phone wasn't fixed. He said he needed another part and told me to come back Tuesday or Wednesday, as Monday was Memorial Day. I heard nothing from him Monday or Tuesday. On Wednesday, I went back to the store. Omar wasn't there, his associate Nicholas was. Nicholas couldn't find my phone at first and dug through a chaotic drawer of other customers' devices before calling Omar, who said he'd bring it in 30 minutes. I waited over 40. Omar eventually rushed in and installed the screen in front of me. I paid $275 (plus a $5 tip). Immediately, I noticed something was off...my phone was hot. I restarted it, but it kept overheating. Two days later, the touch screen stopped working. I called Omar, who told me to come back in. Once again, he wasn't there--Nicholas was. He replaced the screen and informed me that the screen previously installed was actually not the higher-tier screen I had paid for. He even showed me a comparison, noting that the Incel screen Omar installed is known for faulty touch performance. Less than a day later, I dropped my phone maybe a foot and a half onto my wood floor (with a bulky case on) and the screen stopped working entirely. A hairline crack appeared across it, and the display went black. I've had cracked screens before, but they still worked...this one just died. I called Omar again. He told me to come back after 2:00 the next day. I showed up around 4:00. Again, no Omar. Just Nicholas. I explained everything, including the drop and how the screen failed. That's when I was informed for the first time that there are actually three screen options, not two. And I've still never received the top-tier screen I paid for. I spoke with Omar on the phone and tried to explain. Either he didn't understand me due to a language barrier, or he thinks he can hide behind a sign in his store that says, "No warranty on damaged screens." That might shield him from accountability in his eyes, but let me be clear: what he's doing is fraudulent. He charged me for the best screen, knowingly installed the worst one, then replaced it with the mid-grade one after it failed, and now refuses to honor anything because my screen is damaged. Convenient. I'll be taking my phone to Apple now, and possibly Omar to small claims court. I don't expect to get my money back, but I do want to warn others. Avoid this place. You deserve better than to be scammed by someone who thinks a sign excuses dishonest business practices.

I took my iPhone to get new screen after my dog chewed on it. We walked away to look for a case at…read moreWalmart and came back in 10 minutes and the gentleman told us we did not need a new screen . I was just the screen protector that was damaged. His honesty caught off guard and he was so nice . We decided to purchase a new case and a screen protector from him. Highly recommend this place for any electronic repairs.

Did a great job went over and above. Screen was cracked it had been run over there was no screen on…read moreit they it just looked like tinfoil

DO NOT GO HERE!! I…read morebrought a broken iPhone 16 screen, they replaced it with a cheaper option that didn't work. I had to go back and pay the difference for an "Apple" screen which wasn't really Apple. The screen became pixelated, had a spot on the corner that blew then gave a black and green screen only 2 months later. It was supposedly under a 4 month warranty but the lady refused to touch it, fix it, take off the screen or replace it under warranty. She said it was damaged but could not prove any damage as there was no damage! The problem was their rip off "Apple" screen that they installed. She offered a "deal" to replace it. Ha! Go elsewhere that's honest.

Great to deal with. Good prices. Had the Batteries we needed and in no time we were on our way.read more

Everything is always good and they are very good at knowing what you need. The prices are usually…read morethe lowest for the same battery that others charge more for.

Best price I could find and the work has held up for about three months now. It looked good after…read morecompletion and still does. No performance issues with the phone.

My iphone screen was so damaged that functions weren't working properly. I dropped off my phone,…read moreand fewer than 30 minutes later, it was fixed at a reasonable price. The gentleman doing the work couldn't have been nicer, and I feel as though I have a nice phone. The experience couldn't have been better in any way.

The men who work in here are quick to give any assistance that you might need. I do like their…read moreselections of high end, some low end and in between jewelry. I need to replace my wedding band size 7.5 or 8, I will come here and make the purchase.

I was out along my errand route, and found myself in need of a quick watch repair (battery…read morereplacement), and was directed to Rogers Jewelers. Now I see why this business is one of the few that survived here over the last 20 years, even as Regency Mall went bankrupt! They started off as a kiosk, and now run a full service jewelry shop. Their boutique roots give them the edge on providing stellar customer service, plus they carry unique and custom pieces you won't find at chain brand jewelry stores. They were busy when I arrived, however, I didn't have to wait to be served. I was greeted right away by Michelle, and in less than a minute, I was being assisted by the owner of the store. It cost me only $12 and 4 minutes to get the battery swapped out, and they even reset the time and cleaned it up for me. I have visited other repair shops in the area and had great experiences, however, this place was by far the fastest service I ever received for a watch battery replacement. Plus I enjoyed the friendly and engaging conversation with the employees at this location.

Tracey is an amazing employee who is very straightforward and to the point about the prices of the…read moregames and he asks if you want the warranty but is also respectful toward you if you don't want it. There are some gamestop employees at other locations that add the warranties and gloss over the fact that they added them. Tracey was also a very nice and informative about the selection of games at the GameStop. Give this man a raise.

I'm writing a 5 star review when I didn't even buy anything, because service matters to me. I…read moredidn't catch the name of the guy who helped us, but I should have. In short, we were looking to buy a wireless controller for our Xbox Series X. They didn't have any in stock but here's what gets the 5 star review: without us asking, he said he'd look and see if they were in stock anywhere else in the area. He printed out a list of stores that showed them in stock and made sure we knew how to get to the closest location. Again, we didn't buy anything here but that type of service is lost these days, IMO. So if/when we need any other gaming stuff, this would be the first Game Stop I'd go to just because of this experience. I feel dumb for not getting a name because I like to recognize great service, but I feel like this review might be helpful to someone.