I'm happy with my experience, the service was kind and I received my equipment on the same day…read more Hopefully I don't break my phone again but if I do I'll be going back.

This guy knows his stuff. Super reasonable. I will go here for all my phone and iPad needs.read more

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.

Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Before I had my iPhone screen replaced tech told me it would work as it did before. It does not…read more Facial recognition does not work and the battery runs down in 90 minutes. I was better off with a cracked screen. I went back and they made excuses but would not fix it. I would not use this buisness again.

I went to the Walmart on Beach Blvd and stopped by the Talk n Fix to get my back glass on my iphone…read morerepaired while I shopped. It was shattered pretty badly and Rasel was able to fix it in less than 2 hours! I was happy to shop and have it done well, and I am happy that it got done same day. He was not cheap but certainly much better than going to the apple store and their costs. So I wanted to give him a good review! I thought it was a great deal and convenient.

BAD BUSINESS! Be aware, they are willingly selling counterfeit items that will further damage your…read moredevice. They also are so money hungry, they don't offer viable solutions and make excuses for why your device is malfunctioning for you to continue to spend your money. DON'T!

Staff here was extremely professional and helpful for me in a very difficult time. I would go back…read moreto get my iPhone repaired for sure. They even threw in a screen protector at no cost because I couldn't get my company card to work. I was gonna call the bank and get it straightened out, but the guy was like, "don't worry about it we will take care of you. ". It was the dude from Ireland. I just really appreciate it.

Went in for a simple thermal paste replacement because I was too busy to do it my self and source…read morethe equipment which was successful and completely fixed the overheating issue Butttttt (with a capital B) they forgot to plug the LED wire back in which resulted in months of my ps5 not having functioning LEDs. I finally got around to buying the dumb star drill bit and fixing it my self but it could have been easily avoided for sure by them turning it on and testing it. Also they tried to tell me that my HDMI port was broken and wanted around $80 to fix it (8 or so months later its completely functional never had a problem with it) I could have brought it back for them to fix it assumingely for free but I'm a hour out and I ain't got no time for that. This is why I do my own repairs a 50 year old divorced tech dude on YouTube is a-lot more efficient, cheap, and helpful than any chain repair store by far. 2/5 never again.

went in today to have them find a problem with my phone, where the music was breaking up when…read moreconnected to any external device. After paying $120 up front, I was told that he "listned to my music" all day, but could not replicate the problem. I asked if they were still going to charge me the $120 when they could not find the problem. I was told that the diagnostic fee was unrefundable. Do not plan on doing business with this business any longer. A few years ago, the customer service was great. Not so much any more...

Great people. Very knowledgeable. Fixed my iPhone screen within a couple of hours. They sell tons…read moreof phone/iPad/computer accessories also. Will be my new go to.

Great service. Fast and reliable. Needed new screen protectors for our iPhones. Good customer…read moreservice by Gage.

Ubreakifix Herschel location is great. Wonderful service from the gentleman who helped me.read more

Run as far and as fast as you can unless you want your device held hostage until you are completely…read moreok having your device held hostage while the tech accesses and enters their own SELF-REVIEW ON YOUR PHONE, while you stand there DEMANDING THEY STOP WHATEVER THEY ARE FURIOUSLY DOING SOMETHING WITH YOUR PHONE LONG AFTER WORK HAS BEEN COMPLETED. This young man, SABBIR, refused to stop speed-typing, scrolling, even with increasing more forceful demands to STOP. I did get a "one moment" index-finger gesture while Shabbir continued! He had my phone for a least a full minuted while I and demanding, leaning over counter to see what he was typing and the scrolling. Finally, he stood up, stepped up to counter, both hands gripped holding MY phone, rotates so screen is facing me, his right index finger now pointing to my phone's screen and there he had pulled up a Google review screen, MY name entered as though it was my Google account and he had given himself a 5-star review. SCREEN REPLACEMENT FOR IPHONE 15PRO not even TEMU quality!! Sabbir's older brother, Movarek Shebab, admitted days later he had had words with his younger brother over this criminal act of refusing return of phone with repeated demands. Refused to honor warranty. Demanded someone NOT Sabbir to either properly calibrate their crap screen or replace it. No show when I returned to store on Wednesday and even after Walmart manager met with Sabbir & had to demand name & number of actual manager after he repeatedly lied. Then after I had to finally have that nonworking POC screen replaced at the Apple Store after checked out by Best Buy Geek Squad and diagnostics confirmed phone itself registered no issues, our last day in Jax I returned to the store, demanded Sabbir get his manager in the store or on the phone--I was not leaving until! Spoke to Shebab on his brother's phone set to speaker and my phone right there next it as I said, I'm recording and pressed the record button, Sabbir standing right there. To stop further legal action, just refund my money. APPLE keeps all screens they remove, even if new crap not damaged! THEY were provided with all evidence but refused to refund. Now let the chips fall where they may as APPLE was notified, in turn they advised filing police report (which was already on my next to do and then FCC. It was JAX sheriff's deputy who also advised filing formal complaint on line with the FTC, which that is now done! You're better off wrapping cracked screen with clear wrap until you get it to a REPUTABLE shop that BACKS up their product and warranty and don't commit blatant crimes by confiscating your phone! They say first time for everything but this was just beyond over the moon. AVOID TALK N' FIX in that Jacksonville, Fl area. There is more than this store so maybe others NOT connected to these two brothers are ok but I wouldn't trust these two with looking after their own mother.

From the owner: We do repair all kinds of phone repair like screen replacement,Battery replacement,Charging Port…read morereplacement,front and rear repair,Soldering service,Diagnostic and all kinds of accessories for the phone.Most repair done 20 minutes or less.