First of all, they're no longer on Kings Highway. They are near Market Basket…read more I would NEVER recommend this store. The salesperson was so busy on his phone that my 40 minute visit took over 2 hours which made me late for my job. Out of every 4 questions I asked, he answered 1 and most of the time it was wrong. He told me my first bill would be slightly higher. My first bill was $323!!! That's ridiculous. Do not go here! Verizon is no better!

Friendly and knowledgeable staff helped me pick out my new smartphone (HTC One) versus other…read moreoptions. I also needed to transfer my number from a family plan to a separate account, and they knew all the steps necessary to make it a quick transaction. I'd recommend going to this retailer for Verizon customers.

I've been a Verizon customer for nearly ten years and this is my go to location. Recently I…read morepurchased a new I Phone and I couldn't make calls nor use the apps. A message came up that it was not activated and to contact your carrier if this problem continues to occur. I work in Warwick RI and went to the location nearby and that location was no help to me. After work I drove here and they diagnosed the problem and got my phone working. It was a defective SIM card. I highly recommend this location because of its knowledge staff and excellent customer service.

Someone at this location added a phone and line to our account which we did not receive and was…read morenever activated. We did not notice and paid for this phone and line for 27 months (ebill oblivious). We have now spent countless hours on the phone being lied to by Verizon and given the run around. Three different agents telling us they see the error and promise a credit which never materializes. If you do business with Verizon, check your bill carefully. They will lie to you and take your money with a smile.

Absolute scum. Should be called Simple Scammore, if your business is involving in scams then good…read morejob cause you're doing really good. A few years ago I came to resolve an issue with one of my laptop drives to check if they would fix, come to find out that my laptop had over 300 VIRUSES of all kinds and not to mention that they rolled back from Windows 10 to Windows 7, basically they already grabbed an infected hard drive with Windows 7 installed and replaced it with my old drive. Years later and I came in to fix a phone because it wasn't charging, it was plain and simple, all you had to do was plug in the cable back due to all the drops that happened which ended up disconnecting the cable connection that allows the phone to charge. So the guy decided to make up this story about how the battery was BLOWN or EXPANDED which is why it wasn't charging... they would be able to fix it by switching the batteries on another phone I had with me, the cost would be [$40] just for this simple fix, he then proceeds to say that it will take about an HOUR to switch batteries... 1 hour later and I came back with a person that said: "So we found out that nothing was wrong and that your charger plug was just simply disconnected, normally we would charge [$60] but since the fix was just to plug it back in we'll just charge you [$20]" Well that's quite hilarious I must say, $20 just to plug a cord back in. What was all the work for the $20? A simple detachment of the back cover, and just plug in the wire/cord, yep fork over those $20 now. At most I'd give $10 for a simple fix as that and at minimum $5. But to figure out they were going to uproot the price from $40 to $60 is just a plain scam. I'll also mention the fact that they decided to take out the magnet and try to keep it to themselves or perhaps even throw away because it wouldn't STICK BACK into the phone's back cover. The only thing I'll say about this place, thank you to the guy who was chill when handing over the phone, compared to the guy that took me in who seemed like he was arguing/yelling at me. Do I recommend this place for anyone? HELL NO, there's better places out there. 8/100

Great place to shop for new phones or phone repair. Awesome customer service. The nicest owner…read morethat you could know to make sure your happy an welcome. An he has nice guy jay working for that will welcome you to there business an if you don't speak English it ok jay speaks Spanish and Rick speaks portuguese. I Recommend this place to my friend's an family member.

Fraudulent treatment. Billed for item I returned two days after purchase of plan because my bill…read morewas triple what I was told it would be. Jeffrey refused to give me a receipt for the return. I was dumb enough to leave it there. Then received bill from Verizon for ca. $1900. for phone I had returned. I would never purchase a phone this expensive! Wireless Zone also charged me a tax of ca. $158.00 which I paid for with my debit card which my bank refused to refund me for. I went to Verizon customer service State DA who referred me to local DA's office that did nothing. Wireless Zone/Verizon then kept billing me month after month, which I did not pay, resulting in reducing my credit rating from excellent to fair. Worst of all was the psychological distress this experience caused me. I am elderly and had not been wary of people and businesses like this. Now I know.

Yariellis is amazing she helped me with all my needs. I would go back. This Verizon store was a lot…read moreof help

This is for their radio/install department. Purchased a car…read morefrom Japan and the radio doesn't work with us radio stations. I decided to call around get quotes. Felt like everyone was over charging on product or install. Looked up Best Buy and they have free install if you go over a certain dollar amount. Easy decision, I save money by using the free install service.

The geek squad is a big scam. They make you sign up for delivery and setup, which I'm ok…read morewith....but it's like joining the mob. You can't easily opt out after a year. I walked into the store to cancel and was rudely told to go online. Meanwhile they have charged my credit cards for $180 for the last two years. I'm a senior and have limited internet experience. All I wanted to do was cancel what I didn't want anymore. If they can sign you up and take your money at the store, they should be able to cancel at the store as well.STAY AWAY FROM BEST BUY GEEK SQUAD!!!

Very friendly staff was helpful and i go there a lot and have never had any problem with the…read moreproducts

I've had both my cell phone and computer fixed at North End Electronics and I've been very happy…read morewith the service they provided me. They are honest, reasonably priced and have a fast turn-around-time. I wil definitely use them again if needed and I recommend them for all of your electronics services.