Customer service is lousy! The associate who helped me could not have cared less if I died in…read morefront of him. I bought a new phone and switched my contents to the new phone, but had questions about my email transferring and all he said was call Xfinity. I had a couple of other questions about the phone, which he answered, but he had the attitude of not caring at all. Super awful representation of the company and store, and what makes me angry is that I paid for that appointment. My money should be refunded due to the complete lack of caring and customer service that I received.

Customer service here is shit! I just got a new phone from them and told them I wanted to switch my…read moreexisting number to their phone. They told me to call my old carrier to switch my number, old carrier says my Carrier sim from Verizon phone is locked I tried calling them to unlock it and they didn't help at all!!! All I want is to switch my damn number WTF!!!

Absolute scum. Should be called Simple Scammore, if your business is involving in scams then good…read morejob cause you're doing really good. A few years ago I came to resolve an issue with one of my laptop drives to check if they would fix, come to find out that my laptop had over 300 VIRUSES of all kinds and not to mention that they rolled back from Windows 10 to Windows 7, basically they already grabbed an infected hard drive with Windows 7 installed and replaced it with my old drive. Years later and I came in to fix a phone because it wasn't charging, it was plain and simple, all you had to do was plug in the cable back due to all the drops that happened which ended up disconnecting the cable connection that allows the phone to charge. So the guy decided to make up this story about how the battery was BLOWN or EXPANDED which is why it wasn't charging... they would be able to fix it by switching the batteries on another phone I had with me, the cost would be [$40] just for this simple fix, he then proceeds to say that it will take about an HOUR to switch batteries... 1 hour later and I came back with a person that said: "So we found out that nothing was wrong and that your charger plug was just simply disconnected, normally we would charge [$60] but since the fix was just to plug it back in we'll just charge you [$20]" Well that's quite hilarious I must say, $20 just to plug a cord back in. What was all the work for the $20? A simple detachment of the back cover, and just plug in the wire/cord, yep fork over those $20 now. At most I'd give $10 for a simple fix as that and at minimum $5. But to figure out they were going to uproot the price from $40 to $60 is just a plain scam. I'll also mention the fact that they decided to take out the magnet and try to keep it to themselves or perhaps even throw away because it wouldn't STICK BACK into the phone's back cover. The only thing I'll say about this place, thank you to the guy who was chill when handing over the phone, compared to the guy that took me in who seemed like he was arguing/yelling at me. Do I recommend this place for anyone? HELL NO, there's better places out there. 8/100

Great place to shop for new phones or phone repair. Awesome customer service. The nicest owner…read morethat you could know to make sure your happy an welcome. An he has nice guy jay working for that will welcome you to there business an if you don't speak English it ok jay speaks Spanish and Rick speaks portuguese. I Recommend this place to my friend's an family member.

Fraudulent treatment. Billed for item I returned two days after purchase of plan because my bill…read morewas triple what I was told it would be. Jeffrey refused to give me a receipt for the return. I was dumb enough to leave it there. Then received bill from Verizon for ca. $1900. for phone I had returned. I would never purchase a phone this expensive! Wireless Zone also charged me a tax of ca. $158.00 which I paid for with my debit card which my bank refused to refund me for. I went to Verizon customer service State DA who referred me to local DA's office that did nothing. Wireless Zone/Verizon then kept billing me month after month, which I did not pay, resulting in reducing my credit rating from excellent to fair. Worst of all was the psychological distress this experience caused me. I am elderly and had not been wary of people and businesses like this. Now I know.

Yariellis is amazing she helped me with all my needs. I would go back. This Verizon store was a lot…read moreof help

This is for their radio/install department. Purchased a car…read morefrom Japan and the radio doesn't work with us radio stations. I decided to call around get quotes. Felt like everyone was over charging on product or install. Looked up Best Buy and they have free install if you go over a certain dollar amount. Easy decision, I save money by using the free install service.

The geek squad is a big scam. They make you sign up for delivery and setup, which I'm ok…read morewith....but it's like joining the mob. You can't easily opt out after a year. I walked into the store to cancel and was rudely told to go online. Meanwhile they have charged my credit cards for $180 for the last two years. I'm a senior and have limited internet experience. All I wanted to do was cancel what I didn't want anymore. If they can sign you up and take your money at the store, they should be able to cancel at the store as well.STAY AWAY FROM BEST BUY GEEK SQUAD!!!

Very friendly staff was helpful and i go there a lot and have never had any problem with the…read moreproducts

I've had both my cell phone and computer fixed at North End Electronics and I've been very happy…read morewith the service they provided me. They are honest, reasonably priced and have a fast turn-around-time. I wil definitely use them again if needed and I recommend them for all of your electronics services.

Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!