Customer service is horrible. Has to be in the top ten WORST Verizon stores in New Jersey. Waited…read morealmost a half hour to pick up an online order. Seems like you have to be the same ethnicity as the employers just to be noticed. To make keep it simple they SUCK at this store don't go.

Stopped by Sunday at 3 pm…read more Very informative sales people New free iPhones with a 3 year plan

Awesome service from this place! I needed a new screen protector and phone case, and they ordered…read moreit for me with the cheapest prices in New Brunswick. It was amazing how I could get a glass privacy phone protector for cheaper than the next best, also local phone repair and accessory shop in New Brunswick. Jaslie was AWESOME in helping me out!

Customer service: 10 tech knows what he is doing. Counter girl knows her numbers. Very efficient in…read morebreaking down service. Approachable people willing to help solve technical problems with lab top. My computer runs well now. Area: Not there fault but it's a little seedy. The store is safe with a cool buzzer that lets you in & locks so it's like NY. That's a good thing. Give them a 9. But not their fault. Business: 10 great hours! Only have Sunday off. Surprisingly they were open! Bye the way I forgot to mention that they I'll call you & keep you in the loop. Thanks guys! Great job

Exemplary customer service. The manager and the sales rep were great. Patient, caring and…read morehelpful. Satisfied customer. DP

Will not go into details but agreeing with all the other comments and sentiment here. The employees…read morehere need customer service and cultural diversity equity and inclusion training. They were rude and dismissive. They made me feel guilty being in the store; the two employees made it seem like I was a burden on them. Customer facing service and support should be key to delivering any service or product - the 101 to any business small or large. So disappointed in verizon. I switched to verizon from T-Mobile and now will look into switching back.

Awesome service! Richard fixed my phone perfectly and quickly! They also give a Rutgers discount.read more

Fixed my phone in literally 30 minutes. Has a student discount and great service. Saved my life…read morewhen Kite and Key takes forever!!

I have been a T-Mobile customer for over 10 years. I walked in this location and the gentleman with…read morethe full beard asked how he could help me. i told him my phone died, it was not holding a charge and it was giving me a weird message about the charger I was using. I proceeded to tell him what type of phone and plan I had. He very nonchalantly said to me that he could not help me and kept trying to sell me a phone for $160 something. He said that he need to look at my T-Life and he said he couldn't because my phone was dead. WELL that was NOT TRUE!! The a-hole lied to me. I went to another STORE and not a headquarters and the gentleman DAS helped me out without hesitation. Mr. Bearded man, if you do not like your JOB then you should find something else!! Customer service is not a good fit for you!!

I truly wish that yelp would allow you to leave a zero star review. I came in earlier today with my…read moreparents to assist them with making changes or possible changes to their account that they have had with T-Mobile for over 20 years we were greeted by all of the sales team that was there from what I saw there were six associates All who were assisting other customers which is fine. A gentleman walked in after my parents and I and he was also greeted. When the next sales associate was available, he walked over to the man who came in after us and started assisting him. We waited another 10 minutes still was not acknowledged by anyone further no one asked us to wait or give them an additional time to us to finish up what they were doing so we decided to leave it seems that is par for the course after looking at their other reviews. I don't understand how you have a business that is supposed to thrive on customer service and you are not able to provide common courtesy one would assume because this is a franchise location they do what they want and how they want When we called corporate, we also shared this feedback. I wish I had the names or business cards of the individuals working today so I could've listed that in my complaint to corporate. I do know the sales associate who skipped over my parents and I was named Jason.

Excellent Service, they fixed my PS5 HDMI port same day. They have Wise Certified technician who do…read morequality work. Also phone repairs with OEM Apple and Samsung parts option is available too. Best in town.

From the owner: At CPR Cell Phone Repair East Brunswick, we specialize in fast, professional repairs for a wide…read morerange of devices, including iPhones, iPads, Samsung smartphones, and gaming consoles like Xbox and PlayStation. Our certified technicians are experts in screen repairs, battery replacements, water damage recovery, and even complex motherboard repairs. We also repair tablets, laptops, and computers, using high-quality parts to ensure reliability and performance. In addition to repairs, we offer a variety of mobile accessories, including protective cases, chargers, and screen protectors, as well as certified pre-owned devices that are fully tested and ready to use. With a 90-day warranty on all repairs and over 450 locations nationwide, CPR East Brunswick is your trusted source for reliable, affordable tech repairs. Proudly serving East Brunswick and the surrounding areas, we are dedicated to excellent customer service and quality results. Visit us today or call to learn more about our services, pricing, and availability!

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

They have installed and supported our office system for several years now. Tech support is reliable…read moreand readily available. They have resolved our soft and hardware issues very timely and efficiently. Thus we are able to operate smoothly knowing that their help is a call away if needed. I support their business.

I discovered this shop off a basic google search for the area I was in at the time. I initially…read morespoke to one of the tech reps, a gentlemen by the name of Kyle. The exchange was very professional. No arrogance or condescension, just clear comms on what my issue was and what they could do to resolve it. I vetted some other shops in the area as well. Linx 8 pricing was very reasonable in comparison. I believe a big part of that was the free diagnostic on my computer. In many other tech shops, a diagnostic, by itself, will run you upwards of $40 to $50. So that was already key indicators in terms of value add. Also, the work they do on your computer is automatically covered under warranty, so that was reassuring as well. Full disclosure: at the time of writing this, I'm still having them trouble shoot an issue on a computer they worked on for me, but it's very minor. However, the original work they did for me was solid, and the customer service was top notch (very consumer-centric), which, in my experience, is key in these sorts of things. So, for all the reasons mentioned above, I'd definitely recommend giving them a go if you're having any computer issues. The owner, Ali, is also very understanding, and threw some stuff in free of charge to get the job done. If you go here, you'll likely get more value than you paid for.

Just got out of the Verizon store and I now am seriously considering switching to At&t after almost…read moreten years with Verizon. This "manager" who never told me his name is smoking a cigarette as we walking into an empty store. I precede to tell him I accidentally dropped my iphone but I have insurance. He says right away I would go to the Apple store and try to get a glass replacement for $200 After I bring up insurance he mentions that it is a $170 deductible instead of the previous $50 deductible that a representative had told me at another store. He says that's not his fault and to drive to that store and get him fired. I reply I don't want to get anyone fired I just want to work things out, preferably with the previously stated deductible. He says you can go to AT&T I don't care. Whaaa?? I really hope someone that manages this person who was on this shift on 10/14/2011 at 7:15pm will read this review and have a serious discussion about customer service. Sincerely, Extremely dissatisfied customer of 9 yrs.

It isn't an official Verizon store, so it won't appear on any searches. I don't know if that makes…read morea difference if you buy a phone from them. I just went in to buy a screen protector. The guy helping me was really nice, and they seemed to have a good selection of other products.