Be very careful with these crooks. They signed me up for a device protection plan without my…read moreconsent or authorization when I got my phone plan through them. They are supposed to show you exactly what you are signing up for and deliberately lied to me. It was the man with the dreadlocks. I read that the employees get a commission if they upsell extra products like the protection plan. I will not be returning and will be putting this business on the Fort Wainwright soldier ban list.

By far, the very best AT&T store that I've been to. It has a super relaxed vibe and is far more…read morepersonable than other stores I've visited. The sales associate Trent not only helped me upgrade from my current phone, but was very patient and accommodating when dealing with my severe adult ADHD (picture a child all amped up on sugar at a birthday party, except I'm 42 years old, and like that all the time without needing sugar or the party)...anyway...Trent easily answered about a million questions, helped me find the perfect phone for my needs, and walked me through all the paperwork (which is definitely something I have trouble doing on my own). NOTE: Trent is also an incredible photographer, and showed me images that he's been able to capture of the Northern Lights using just his phone! He then instructed me on how to take nighttime images (using the long exposure feature) on the phone I had just purchased, and even set me up with a stellar photo editing app to adjust those images as needed. So if taking pictures is something that's important to you? I would definitely suggest going to this particular store and talking to Trent.

The current staff is so much better than before. kind, courteous, and very helpful…read more much better than AT&T conglomerate of high prices and violating your privacy.

Manager became hostile when I called the fee for in store payment a rip off, to me to leave and…read morenever return or the cops will be called while following me out the store taking my picture. I wouldn't recommend this service to anyone, but if you don't like stright talk then use only the online services provided

My data stopped working on my new iPhone so I called customer support and they ran tests and reset…read moremy network and said if it didn't work I'd have to bring it to my local att store, the manager at 407 Merhar told me there's nothing they can do and to stop calling. STAY AWAY FROM THIS PLACE.

After grumbling about the crumby wifi in Alaska, I had an epiphany to visit a local cell store to…read morecheck out options for service while I visited. In less than 20 minutes, the gang at this AT&T store had my phone spiffied up with a new sim card, a new telephone number and I was on my way to a fantastic internet experience during my entire visit in Alaska. For a mere $35, I was back to Yelping, checking local attractions, conversing with family and friends and back in the swing of cellular service. So take note - if you're not an AT&T customer you will likely have bad service....that is until you make the decision to get some piece of mind with an AT&T sim card and telephone number. This option worked out very well for me and I'd do it again when I visit the next time.

Great service with convenient drop off service. Phone worked well and it was nice to have…read morecommunication while driving to Deadhorse.

From the owner: Our goal, to be the best place to rent a satellite phone in Fairbanks, Alaska…read more Iridium Satellite Phone Rentals - 9555 and 9505A phones Locally owned and operated in Fairbanks, Alaska Free delivery and pick-up available (hotel, air taxi, etc.) Shipping available throughout Alaska Competitive rates, let us beat any competitors quote 15 years Alaska telecom experience Have your own phone? Contact us for pricing on prepaid SIM cards. - Traveling the Dalton Highway? Pickup a sat phone before you leave town. 3-Day package starts at $40. We recommend that you reserve early for Aug-Sept rentals. Discounts available for extended rentals and phone leasing. We also have Beam Communications RST-100 Satellite Phone Terminals available for lease or sale. This integrates with a standard phone or PBX system. Perfect for remote work locations, rural villages and fixed installations.

Losing lawsuits due to misleading their customers. Planned obsolescence. Doesn't answer their…read morephone. Wastes your time with customer support. An oligopoly that uses it's position in order to maximize how much it can scam from you.

So got screwed by Amazon with wrong case for my s22 ultra, so went to AT&T they had nothing for it…read more So went to Verizon and they had so many choices, it was awesome. Their store is so big and bright compar3d to AT&T. I was rushed right through at AT&T but verizon it was like a coffee shop, woman asked questions and helped right to the end, offered to put my new case on for me. Now if thier phones would work at my work, I would be all verizon. So if u wanted to be treated like a customer, and want friendly not rude, u have a choice go Verizon

I give it only one star because I couldn't give it less! Went to the store on Airport rd. to get a…read morewarranty on a battery that basically froze and exploded! (Imagine that, in fairbanks alaska?!) It was left in my son's car parked in the yard over the winter and was bought there last year. The battery was less than a year old! I was told that they don't warrant "physically damaged" batteries, only inoperable non-functioning ones. I didn't stay around to debate. Just wanted to be sure everyone steers clear of purchasing car batteries from there knowing that if it cracks and leaks out from freezing because manufacturers, (or possibly remanufactures), over diluting a winter battery with to much water in an arctic environment you are SOL. And for anyone who says it should have been brought inside, well, maybe. But I've parked outside in Fairbanks since I could drive and have never had something like this happen! Imagine someone's disappointment if this happened while their vehicular was parked at the airport and they were returning from a trip. Only to find a non operable car because if their battery.

Wrote a review on bad experience yesterday. Received a response from a Frank M, stating customer…read moresatisfaction is their goal. No last name or contact I formation. I called the store and they didn't know of Frank M. They did give me Larry Benning's name and number. I called him to discuss the situation. He didn't let me finish was rude and said he had customers waiting. He was not interested in hearing about the failure of the store. So I am writing another review. Frank M if you do care please provide contact information. Poor customer service and rude representatives don't shed a good light on your stores.