An amazing store with amazing customer service! Conveniently located with a dedicated parking lot…read moreand not as highly traveled as the adjacent shopping mall makes for easy access. We went in without an appointment and only had a wait a few minutes for what I would say is probably one of the best customer service experiences with AT&T ever!! The manager, George Rodriguez, was able to set us up with new phones and new plans, while multitasking and single-handedly managing and running the entire store on his own. Coincidentally, I had the benefit of George's assistance at the AT&T South Omaha store only a half a year ago and recall his excellent service there too! The store is neat, clean, offers of variety of products in a comfortable atmosphere. Everything offered is a solid value. Free Wi-Fi is also available while you wait. Highly recommend this store over any Apple Store experience.

Great staff, friendly and knowledgable. Nathan was a huge helped and gave me my options and best…read morepath.

I am beyond livid with the lady that was behind th counter. Never in my…read morelife have I been harassed like that. she was raising her voice from way behind the counter (she wasn't the one checking me out) saying that I put a beverage can in my pocket!! The only can I took out of the cooler was the one I took to the counter. I turned some around so to see why they were but they never left the cooler. The way that she accused and harassed me was completely uncalled for and i felt profiled 100%. There are no words to explain the anger, the anguish that I feel right now. I have no doubt this can be considered profiling , the harassment and humility she port looks a lot like discrimination. There will be charges filed against this individual and if need me lawsuits against her and the store.

This place has low prices on pretty much everything ranging from gas to phone accessories to…read morecigarettes. Great customer service and clean store.

Definitely the best Verizon I've ever stepped foot in, and probably the best establishment in…read moregeneral. Myles and Hailey were super helpful and nice to talk to.

Do not go here. They are third party store. They really screwed up my plan. Went from ultimate to…read morebasic. Didn't get any money back to my trade in phone. THANK GOSH I went to a cooperate store and they helped me fix everything they changed. Dan the manager was kind, but they knew what they were doing and screwed me over.

I cannot say enough about the outstanding customer service I received at the Apple store Village…read morePoint on Tuesday, June 9. For 7 months I have been dealing with a technical problem with my carrier that was blocking me from purchasing a much-needed new phone. Yesterday I was at my wits end & ready to change carriers, which I did not want to do, being with my current carrier for over 30 years! I was ready to give up and on the verge of tears when I tried contacting Apple one more time. Missy practically begged me to come back to the store and let her give it a shot, which I figured was worth a try. After 2 1/2 more hours of working with my carrier, Missy, Mackenzie, and Taylor we able to help me walk out of the store with a new working phone! I have never had a bad experience with the service reps at the Apple store. They are persistent in their efforts to make it a positive experience, but the way Missy stepped up was unbelievable! Mackenzie did a lot of the phone work with my carrier, and Taylor sealed the deal by coaching me with the transfer from one from phone to the next. What a team!!

Usually going to the Apple Store isn't at the top of anyone's list. It definitely wasn't on mine…read morebut I had to write a review because I had such a positive experience with staff. My phone had been having storage issues with system data taking over about half of the storage due to an updating issue. I was nervous that the appointment was going to take forever and the fact I had my toddler with me added to my anxiety about the situation. Upon walking in, I was immediately met by a friendly individual who took my name and set up an appointment. They directed me to the wall of games that my toddler was more than pleased to be able to utilize. Ralph was helping me out with my phone and I really appreciated how kind and knowledgeable he was. He walked me through everything and assured me that we would get my phone back to being usable! While my phone was updating, he mentioned that they were starting a class instructing people how to use the Apple pen alongside the iPad and some apps they use with it. He thought it would be fun for my daughter to join while we waited for my phone to update. Cue Davion! Perhaps one of the friendliest people I've met in a long time?! He was running the class and was so kind in helping my child hold the pen and showing her how to draw on the lended iPad. She had such a fun time following along with him on the screen and doing a little bit of her own thing as well! After a bit, my phone was fixed and fully back (Thanks, Ralph)! It's funny how an experience I was completely dreading ended up being the highlight of my day!

Thank God for Ez money . If it was not for them i would have been hungry and homeless…read more Thank you Ez money Jesus bless you and keep you and make your face to shine. See you the 15th

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

You think the DMV is bad? Try buying a phone at this Verizon location…read more First of all, the wait is insane. I'm talking several hours long. After finally speaking with one of the employees, I'm realizing it is because no one here has any idea of what they are doing. Something to be aware of is that there is no special discount you get from buying in the store and the employees don't know more about the phones, your plan, or your bill than you do based on the online portal. They are a middleman. The representative we spoke to seemed annoyed to be dealing with customers. I'm not sure of his name, but his identifying feature was oddly wearing sports goggles. I was trading in my iPhone 14 for a 16 pro. He side-eyed me and said in a leary tone "....so what's wrong with your phone?" Um, nothing, it is in perfect condition. Am I not allowed to want a new phone with a better camera? He then told me the trade in value for a phone is "random." Yes, he said "the computer randomly assigns a trade in value. It could be $700, it could be $800, there is no way to tell." Which is simply not true. He also was very confused by our plan/bill, which WE ended up walking him through. Finally, he said "yeah....I don't think you should buy a phone today. Your bill will either be $40 cheaper or $10 more a month." First of all, I never asked for recommendations based on the bill. Second of all, how do you NOT know which it is going to be? I left so frustrated. However, I went home and ordered online which was SO SIMPLE. Avoid this location at all costs.

Holy smokes, did I have a bad experience today at this Verizon location. Salesy, salesy, salesy…read more I just needed a new phone. Knew exactly what I wanted. 30 minutes later after sales pitches on service after service that I explicitly said I didn't want...and they finally told me they didn't have the phone I wanted in stock. I walked out frustrated.

I went in to grab a WiFi extender pod and it went very smooth and quick. The greeter met me within…read moreseconds of entering and asked how she could help. Explained what I needed and she looked up my account and explained the charge and guarantee to return. I was in and out within 10 mins. Product was easy to install and went great!

This Cox site gets really crowded during the lunch hours. From 11 am to 1 pm, expect to wait 30…read moreminutes or longer. At least, the chairs are comfortable, and the restrooms are clean. Once someone calls your name, things start to move for a positive conclusion. At Village Pointe, there will be no issues with parking here.