I went in when my phone charger got stuck in the charging port, they were really nice and got the…read morejob done in 10 mins or less, great service and would definitely recommend for any phone repair (:

Great response rate. I needed to change the battery from my Macbook Pro. He responded to my request…read morefor cost quickly. Provided a detail cost and est. to repair. I had reached out to 4 other vendors and his price was one of the lowest. I gave him my work because he responded quickly. Had a quote back to me just a quickly once he knew what I needed. detailed pricing and how long it would take to repair. I just picked it up and everything so far looks great. Thanks Ronald!

I've been a customer for Verizon 30 years. Verizon recently deleted two of my saved voicemails…read morefrom my deceased father and mother in law. They said they have been deleted permanently. What???? I spent three weeks talking back and forth with Verizon and Apple. Neither one will take responsibility for deleting my voicemails. I'm so upset. If I could give zero stats I would. Time to find another cell phone provider.

I'm Im writing this review as I wait on hold. This will be hour six over two days while I try to…read morereactivate my account. I made the grievous error of switching to Visible, thinking I'd get the same 5G coverage - as advertised - at a lower monthly rate. I mistakenly believed that a Verizon company would be the best option for me since I'd been with the company literally since before they were Verizon. First, Visible is NOT the same. It's terrible. I had it for 18 hours and it constantly drained my phone battery and searched for service, despite being in a Verizon 5g service area. After 2 days, I decided to switch back to Verizon. My mistake was thinking it would be easy. This has been, hands down, the worst customer service experience of my life, including hospital billing departments and student loan servicers. I have been transferred from one department to another and back, only to have to start the entire process over again. Absolutely no one knows what they're doing. They just pass customers around. I have never had to beg a business to accept my money. It's absolutely insane that, with so much competition, a major corporation can be so incompetent.

I needed to find a cell phone repair store in Turlock to check my cell phone. The volume on the…read moreringer was very low and I needed to have someone look at it. I stopped in at RepairAll Phone Repair on Monte Vista in Turlock to inquire about repair to my phone. Luis was kind enough to stop what he was doing and check my phone. Within five minutes Luis was able to diagnose the problem and fix my phone. I asked him how much was the charge to fix my phone and he replied "no charge". I can't recommend RepairAll Phone Repair enough. Efficient, professional, and courteous. Turlock is lucky to have such a fine business!

I had an Apple IPhone emergency and I contacted RepairALL in Turlock and they said bring it in. I…read moredid and Jacob worked his magic on my phone and got it back to new, working condition. It was an easy, low cost repair that saved me from losing everything on my phone. I appreciated Jacob listening to my concerns and getting them resolved. I absolutely recommend this location and am very happy I made the call.

If I could give this place negative zero stars, I absolutely would. This has been the most…read morefrustrating and disappointing experience I've ever had with a repair shop. Two weeks ago, I paid to have my phone screen fixed here. The SAME DAY I left their shop, my screen started blacking out. I immediately called and reported the issue, and the guy told me to record it if it happened again and bring the phone back in so they could fix it. When I went back, they told me they didn't have the screen in stock and that they would "call me" once they got it. Days went by, my phone kept getting worse, and every time I tried to follow up it was one excuse after another. I was told to come back multiple times, only to find the shop CLOSED during business hours with no answer on the phone. When I finally did get ahold of the owner, instead of helping, he was rude, dismissive, and even hung up on me. I asked for a refund since they clearly couldn't fix the issue, but was told they "don't do refunds." I asked where is their posted sign that says no refund , since every legitimate business is supposed to display it, and was told they "don't need to have one." Basically, they take your money, do a poor job, and leave you stuck. They kept pushing me off, telling me "come back in 3 days," then "come back in 2 weeks," then just flat out ignoring my calls. After all this time, my phone is still not fixed, the money I paid, and I've only been treated with disrespect & rudeness. This place is completely unprofessional, untrustworthy, unreliable, and dishonest. Save yourself the stress and DO NOT trust McHenry Phone Repair with your devices.

Terrible customer service and they don't even have the parts in store I left my phone for a week is…read morewhat I was told then i didn't get it for over 3 weeks the prices are supposedly half off but it's really like 5% off compared to other places I'd honestly rather pay full price else where after my previous experience

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

Every time I go to this location, there is a problem that ends up costing me money! On a previous…read morevisit, I was talked into the "free" wifi trial. After returning it during the free trial, I discovered that not only did the employee not return it correctly, they gave it to another customer and continued to charge me! The "free trial" ended up costing me $150! My last encounter with this location was because I was trading in a phone. I had already traded in 3 of the 4 lines on my plan at a different location with no problems. The employee at the Patterson location who helped me told us that there was a FREE case and screen protector included as well as a FREE additional line "for being a loyal T-mobile customer." She assured me that there would never be any charges associated with the additional line. After finishing my transaction, I looked at my receipt to find that I had been charged $35 for the activation fee for the "free" line! At this point, the manager got involved. She informed me that there was no way to reverse the charge but that she would give me a $50 credit. I was upset, but since there was nothing else that could have been done, I accepted it and left. The following day, I discovered that I was actually charged over $80 for the "free" case and screen protector! I was in disbelief! I immediately called the store and spoke with the manager, who apologized and said she would talk to the employee. I went back to the T-mobile store and returned the case and screen protector. A few weeks later, I received my T-Mobile bill. Imagine my frustration when I discovered that I was being charged $70 for the "free" additional line! I was livid! I promptly called the store to speak with the manager, who told me that she would personally handle my issue. Upon arrival, I reminded her about our previous encounter and told her about the issue. She hastily tried to pass me off to another employee. I insisted that she honor her word to personally handle the situation. She still had the other employee call and have the line canceled while she just stood there! Meanwhile, there were other customers waiting to be helped that were being ignored. I was perplexed as to why it took 2 people to make one phone call. After it was done, the manager told me that the promotion with the free line was expired at the time that it was given to me! I asked her why she, as the manager, was not aware of that when she gave it to me? She had no answer. The aforementioned issues are not the only issues I've had at this location. Every time I try to give this location another chance, they continue to disappoint. I now have to drive 35 miles from my home in order to conduct my business with T-mobile if I want it done correctly!

This t-mobile has excellent service! They do have new people, which I did have to wait a while for…read moreeverything to get set up but super nice people, not only do they explain things throughly they also made sure I left with more for my buck!! I've been with sprint for 14 years so migrating over was also challenging but this team made sure I was fully supported and gave me the best advise to make the transition easier. Customer service kept giving me the go around but overall store experience great!!

I brought my device in to have the LCD screen replaced due to a crack. When I received the iPad…read moreback, I immediately noticed that the front-facing camera was not properly aligned which I thought was weird because replacing the screen, you don't need to mess with the camera and there was visible dust trapped between the LCD and the touchscreen. I brought this to his attention, he attempted to fix the issue however after the first adjustment, the camera was still not correctly positioned, and there were smudges on the LCD screen. Then he made a second attempt, but the camera remains misaligned and there is still dust visible inside the display. This is not the level of quality I expected from a professional repair shop. The device was returned to me in a condition that is still not properly repaired.

I came to this business to get my I-phone 13 fixed. My phone was not charging. John assisted me, in…read more giving me opinions in how to troubleshoot my phone charging issue. He showed me that it was my charging cable! I bought the charging cable and got a new phone case too (got a discount on case!). John was professional, knowledgeable and friendly. This place will for sure be our go to for our future electronics repairs.