I had the pleasure of using the store sev eral times. I have my 55 package and was setup with…read morephone and internet..very inexpensive. Carson and Gerd also helped with my phone trouble (my fault) and fixed the issue in 5 minutes. Thank you.. A good T Mobile store.

Terrible experience I came in here to pay a bill and somebody named Ricky told me I can't. I have…read moreto wait my turn. It was very rude and nasty and I'm gonna cancel my service with T-Mobile because I'm not being treated this way.

called him asking if I could get a repair done for my HDMI port said yeah come by the shop will be…read moreopen in 45 minutes, was outside of the shop for an hour called him where he was said sorry for the delay. "It'll be 30 minutes on the way" 40 minutes goes past called him said it would be another hour. Just unnecessary lying wasting my time when I have the whole day ahead of me.

I had used this shop previously for small repairs had no issues, but when I needed my charging port…read morefixed he told me it would be ready by the following day, After 5 weeks of him not returning my calls and lying to me everytime I showed up at the store, I finally had to say I would be bringing the cops with me to get my laptop back! The next day he had my laptop , had cleaned up the "smell" of the store and was wearing a suit when We walked in ...obviously trying to put cover up and put on a show for the officer!! Charged me $100 and my computer has NOT worked since! Dont waste your time or money at this place! Super shady and manipulative!!

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .