If I could give negative stars it would be -5. Sunday, just after 12pm, the doors are closed. I…read morewalk in and out of the 4 "men" there pretending to work, not one of them even noticed I had walked in. No one was there at the door to greet customers, everyone was just sitting on their a$$es watching videos on their phones. The meak "man" at the back counter directed me over to him. I told him I was there to return my routers. He told me to take them out of the boxes, because I suppose doing Any amount of manual labor would have been too difficult for this boy. He was rude and standoffish the whole time. Then told me I HAD to take the boxes back with me, to which I refused because, that's not my job, it's his. Overall, I didn't expect much from a store at Dulles Mall. Forget about customer service (or lack there of) the employees here have zero common courtesy

Went in to buy a new watch and upgrade to an iPhone 16 plus in pink. The sales representative…read moreordered the wrong color and never called me when the phone arrived. They did not apologize for their mistake then tried saying it would come in the same day. On top of it the man added a service to my line even after I told his I was not interested in the additional service. I do not recommend anyone going to this location. They have no integrity nor compassion for another human's valuable time. Their only concern is adding money into their own pocket.

Tooba was great - in fact, while we were working with her we noticed the whole staff was engaged in…read morehelping other customers. First good experience at with cell phone provider we've had and worth skipping several on the way to this one!!!!

This store is the best store I've ever been to. Tooba is very experienced and very patient. I'm so…read moreglad I came to this store. she helped me set up my phone, my watch and my iPad. she even helped me set up my Netflix and other streaming services and gave me so many discounts!

I remember Jos A Bank being a high end place for men to shop, I have bought several suits here…read more Maybe it went south with the Men's Wearhouse merger, not high end. Arranged to rent tux for a wedding, did not go well. I was 10 minutes late in complete disclosure. Was told that the only person that handles rentals would be there with me shortly. So I browsed to kill some time, was not impressed with quality of what I saw. 35 minutes later, I left, I guess employee never returned.

Keeping it short and sweet:…read more I needed a suit for a wedding that was a month away at the time. This store location was able to price match a suit I found on their website for a lower price, get me fitted, and order the sizes of everything that I needed (since they weren't in stock at the time). I had my suit ready with plenty of time to spare, and the entire process was easy. I liked the suit too, which is a nice bonus! ;)

Got great service from T-Mobile in Martinsburg the other day. Peter Getz took very good care of me…read morewith buying my new phone and transferring my data from my old phone.

One, they did NOT require or police mask wearing, social distance, or limiting the number of bodies…read morein the store. Went in, several people took their masks off at times, many had their noses out over the mask, and a couple walked in without the mask only to put one on 10ft into the store. For your own health, stay away.

Great selection & customer service! Best prices. We will be back. Highly recommend!!!read more

Bought vape from store owner(vape comes with snap on magnetic battery and one pod of juice, bought…read moreadditional snap on pod of juice). Worked for less than a day before battery malfunctioned and started heating up to dangerous levels. Returned to store 3 days later and employee working was incredibly rude and refused to help situation stating that she couldn't help and when asked to contact person who could refused and said I would have to return another day when owner was there. Crappy products with even crappier customer service and extremely elevated prices, don't waste your time!

Feel rather strange reviewing a vape shop, but here we go. This place has been open for a year,…read moremaybe two? Still feels very new. Super clean and always smells amazing (I'm guessing they are usually burning some of the incense they sell) but I am happy when I walk in. They have the best variety of the items I am looking for and very pleasant people. I get that it is a market for very specific items and customers, but I go out of my way to purchase from them.

Great local hardware store. The people working there are helpful and know their stock - which makes…read moreit easy to find what you are looking for. This is the opposite of a "big box" store and (in my opinion) deserve our support.

This review is for today's visit only. I have never had somebody wait on me that was so rude. I…read moremust've gone down the wrong I'll but I'm also sure he saw the aisle that I went down and didn't bother to come help me. I was looking for dry lock which was located on the top shelf, I'm 5 foot four and was struggling to Reach and was offered no help with that either. He did tell me there is an oil based dry lock and a water-based dry lock and I asked him why would you use one over the other and his comment to me was well some houses like water, some houses like Oil. I like red shirts, you like blue shirts... It was the most humiliating an awful experiences I have ever had that true value. I will never go back when he is there again and is soon as I can find out who the owner is I will be complaining to him as well. it was the most humiliating and awful experience I have ever had at this true value. I will never go back when he is there again and is soon as I can find out who the owner is I will be complaining to him as well

Bought a Matrix A30 Elliptical here back in November 2018... seemed a little pricey at the time,…read morebut I was tired of getting equipment that felt flimsy and that ended up breaking after a year or so. Machine was delivered and set up right on time and exactly as I needed it... and it was AWESOME. My entire family loves working out on it - incredibly well built and sturdy, very quiet, and workouts can span from something nice and light to a real soul-killer. About 3 months ago, the resistance stopped working... and I thought to myself "uhoh... here we go again... I'm going to call and get the runaround and this will never get fixed." I called and Bob picked up, took my information, submitted a work order - and the service repair request was in... I was very surprised with how easy and responsive they were. About two weeks went by as I waited for the repair part... so I followed up with service... and they apologized, stating that the part was backordered and they were having trouble finding a replacement due to COVID. Now I'm getting a little skeptical... thinking "here we go again with the runaround." But sure enough - a week or two later, the part showed up... and Fit Repairs set up an appointment to come do the repair two days later... Two days later - the repair person, Charles, from Fit Repairs shows up - very professional, extremely nice, and he proceeded to work on the machine... he worked on it for over TWO HOURS... and I could tell he was doing his very best to get things to work. Turned out that he needed an additional part to complete it... but my problem was that we were moving in a few weeks, so I could not wait another month for it to arrive. Charles said that he couldn't guarantee anything, but he would personally put in the order and make sure it gets delivered in time (and I'm thinking in the back of my head "sure.. here we go again..."). But... two days later I get a package with the new part - and Fit Repairs set up an appointment almost immediately. Charles came out again - and was able to get everything working perfectly (which was not easy... I watched some of the work - the man knew what he was doing). So... first, I want to apologize for ever doubting those in customer support - Bobby, Johnson Fitness, Fit Repairs, Charles, etc, and thank you all for your help... you all surprised me with the level of professionalism, responsiveness, and customer obsession. I've become jaded by too many bad experiences with other companies... this experience was truly something great. Finally - if you're looking for some good fitness equipment and were ever concerned about the support you'd receive down the road... buy it here. You won't be disappointed.

Do not call this company to have anyone install gym equipment. Johnson Fitness recommended…read moreAffordable Fitness Movers to come out and finish a gym install for me. They said Affordable Fitness Movers were their installer. They charged me $200 to finish an install that took 30 minutes. Complete rip off.