I also like and appreciate the time they spend with you. Explaining things to you and comparing…read moreproducts, etc. However, sometimes you will have to wait a while to speak with the pharmacist, because he's doing the same for the customer before you. I also appreciate that they realize the costs of vitamins, supplements, etc, are very expensive and will try to find a way that will provide you with the most relief, in the most inexpensive way they can. I also like that they use their reference books to do this, ie, finding 2 items that when combined, may allow me not to have to purchase a third item instead. I also really appreciate them referring to their reference books for safety, when prescribing herbs, etc, especially for people who have certain conditions where for example, a prebiotic might not be a safe choice. They are the best when it comes to apothecaries!

I wanted to buy a new phone today, online it said the store was open from 12pm-7pm. I drove to the…read morestore before I had to go to work and when I pulled up at 2pm the open sign was lit up and there was a clock that said the employee would return at 12pm but there was no one there and the doors were locked I had tried calling earlier in the day 5 times and got no answer so I assumed maybe they were just busy. I found out after driving there that they were closed. It would have been nice if they had left a message saying they were closed for the day because it wasted my time. I know some stores are temporarily closed due to Covid-19 but seriously if you say you're open online you should probably be open!!

Bottom line: Terrible service. I spent 30 minutes trying to give this store my money and was…read morecompletely ignored. I came in for a phone case and screen protector. Even though several associates made eye contact with me when I walked in, not one person said hello or asked if I needed help. I found what I needed on my own and stood at the register, but still, no one came over. After 30 minutes of being ignored by the staff, I put the items down and walked out. Unprofessional and a total waste of time.

I came into the AT&T store around 7:30 p.m. to make a bill payment, but the experience was…read morecompletely unacceptable. The store was still open because closing time is 8pm, yet the staff had already shut down all registers and kiosks and refused to help me. If the store is open until a certain time, customers should be able to receive service up to that time--not turned away because the employees are ready to leave early. This kind of customer service is disappointing and needs to be addressed by management. Definitely not the level of service I expected from AT&T.

Metro wireless is nice to have nearby! In addition to mobile phone accessories and plans, they…read moreoffer printing/copying/faxing. Faxes are $1/page (cheaper than up the street) -- don't know the prices for printing and copying. I could imagine someone who is working on their laptop next door at Harrar would find it useful to be able to print/fax/copy next door while they are camped out with a coffee and a laptop. They have a good selection of cell phone accessories, although some prices are better than others. Examples: $12 for headphones, $15 for travel micro USB charger.

Speedy service, good communication. If you're in Westminster and you need T Mobile service, this…read moreis the store for you. Thank you Michael and Grayson for helping me out.

Today, I had a problem with my iPhone so I took it to T-Mobile to see if I could get the issue…read moreresolved. Unfortunately, they were unable to fix the problem and told me I had to go through Apple, which I kind of expected. Even more unfortunate, the issue I'm having leaves me without a phone to use. The guy I talked to, Zach, let me borrow a phone in the meantime so I could still have a phone to use. I thought that was exceptional customer service. He really went above and beyond for me. Although he wasn't able to help me with my initial issue, Zach was able to still help me in some way. I used to use Verizon and I switched to T-Mobile because it was more affordable for me. Honestly, I'm so glad I switched because I have had nothing but wonderful customer service, especially from this location! I never got this from Verizon!

I would leave a zero if possible. Jazmin sold me a phone that she knew wouldn't work in my area…read more She said that service wouldn't be as good as what I have now, but not that I would have NO service. She never went over the return policy, the additional cost of insurance, etc. When I tried to return the phone and accessories today (since I don't need accessories for a phone that I'm not keeping), they would only give me $165 out of the $280 back. They told me that I couldn't return the accessories and I had to pay a restocking fee on the phone. All of this because their employee sold me a phone that she never should have sold me in the first place because she wanted her commission (it is all she talked about). In addition, my old phone was on the old network and they can't put me back on it so I now have no cell phone at all. I will give a shout-out to Hugo though who was working today. He tried to make it right, but the manager of the store wouldn't let him.

My husband and I were very briefly on a pay as you go plan with Boost Mobile... I cannot complain…read moreabout the cell service, but our "brand new" phones were constantly having issues which no online tech, or in store (extremely unprofessional and seemingly unknowledgeable representative) could ever assist us with. We even paid an extra fee per month for insurance which was not even through Boost, and never seemed to be able to offer any help whatsoever. They wanted a deductible based on the original cost of your phone, anywhere from $50 to $300 just to review your case, and could never give me an answer as to how long I would have to go without a phone, which is extremely unacceptable when attempting to secure a job, or simply have a phone you're paying a bill for that you cannot use. I highly recommend checking out Sprint (which is very affordable, and the employees are extremely friendly, super knowledgeable, and more than willing to assist you) Verizon, or AT&T before giving Boost your money. Sorry Boost, you just aren't on your game, I suggest all of your employees get on the same page, and work on your professionalism.

They were very helpful. They have a wide array of phones and accessories with good prices. I was…read morepleased with my purchase of a case for my new Phone.

Chad is wonderful support in Verizon Gainesville, Va. Been there many times. Always honest!read more

polite, friendly, professional and knowledable. What more can you ask for when traversing a mobile…read morephone carrier's retail outlet. This locations examplifies and ambondies all those traits. And the best thing is, unlike other location, this locations does have Inventory in stock. Bravo!

Monica was very kind and helpful with fixing SIM card issues and getting us connected.read more

I had the pleasure of working with Jonathon this week. He was fantastic. My mothers phone wasn't…read morethat old (3 years) but she is. So the thought of buying a new phone and teaching her how to navigate was a little over whelming . She had a strange memory storage problem that me and my tech brother could not figure out, Jonathan persevered, and fixed it instead of trying to upsell us. I am a huge fan of Tmobile always have been and especially this week. Thank you, Jonathon! In addition, the store was very clean and a pleasant place to be. Again, thank you Jonathon you made her day.!