Good customer service, Fast and quick with fixing It, Recommend This place for a fast and quick…read morerepair

Repaired my phone again after I dropped in water fair and reasonable. Fast service and pleasant…read moreservice

Araya helped my husband and i make the switch from ATT to Verizon sooo smooth! answered all of our…read morequestions before hand and gave us a great break down of our services and billing. will be recommending this store to everyone around

Definitely highly recommend to just go to the actual Verizon store in Hanford by the Home Depot…read more There are no phones on display so I hope your well aware of what precise phone your seeking. We were not quite aware of the sizes of each phone, didn't realize until we received the phone that it was smaller than expected, had to switch phone while still in store did not receive promo credit on plan ultimately. Great people but I don't feel we received all that was promised.

I had a great experience at this Verizon store. This past week. The customer service was…read moreoutstanding from start to finish. Justin was incredibly patient, knowledgeable, and took the time to explain everything thoroughly without making me feel rushed. He made the entire process easy and stress-free, answered all of my questions, and made sure I understood all of my options. It's rare to receive this level of customer care these days. I highly recommend this store, and if you have the chance, ask for Justin, you'll be in great hands!

On Monday, June 29 at 7:30 PM I went into the store to discuss my bill situation when everything…read morewas almost done. I ask the employee about future information when I ask him a question he medically escalated. talked back to me saying lot of bad words . He threaten me lots of people from other stores outside. We're looking at him when he was screaming yelling and cussing at me outside. Hopefully the Manager can see the cameras and can address the situation. The only thing we ask is respect and for the employer to be terminated. Also, the employer needs to apologize and deal with the consequences.

The associates were all at a table; once I came in one of them approached me after rolling their…read moreeyes in discontent. proceeded to explain pretty much why I couldn't get the plan or the product because I had to qualify and have to add 4 lines, I asked to speak to someone else or a person in charge and she said they had gone home. I said I can wait for someone else and then all the remaining 5 associates got up from the table and went to the back. after a couple of minutes I just left. Do yourself a favor and avoid this place at all cost. I should have read the reviews prior to my visit, the low ones are absolutely right.

They were very helpful and knowledgeable. Johnny was especially helpful and patient. It was an easy…read moretransaction.

Dinuba Blvd Cricket Wireless - Very disappointing experience - GO TO MOONEY BLVD INSTEAD THEY ARE…read moreAMAZING AND HELPFUL We went into the Cricket store on Dinuba Blvd in Visalia because we were trying to figure out whether it would be better to add another line to our existing account (which would have been our 6th line) or start a new account using the free phone promotion. The employee told us it would be better to start a new account, but repeatedly insisted that the total would be $180 out the door, including the free phone, first month of service, activation, and taxes. That seemed extremely high to us, especially since we have added lines/services before for significantly less. The employee wasn't particularly approachable or helpful and continued insisting that $180 was the correct amount, so we decided not to move forward and went to another Cricket location. Unfortunately, this wasn't our first questionable experience at this location. On a previous visit, we went there to make a payment and were charged an additional $10 payment fee, while other Cricket stores we have used normally charge $5. At the time we thought it was strange, but after this most recent experience, it definitely raised more concerns. We then went to the Cricket store on Mooney Blvd next to Carl's Jr., which is normally the location we use. We spoke with Aleena and asked her the exact same questions. She explained that because the family plan is limited to 5 lines, starting a new service would be the better option. However, she told us the total should be around $105, not $180. She also confirmed that Cricket stores should have the same pricing and that the payment fee should have only been $5. Aleena helped us set up the new line using the same free phone promotion, and our actual total was only $97, including activation, the first month of service, and taxes. That is a $83 difference from what the Dinuba Blvd location insisted we would have to pay. We are extremely glad we went to another location before agreeing to anything. The Mooney Blvd store was helpful, professional, and actually explained our options. We will continue going there even though the Dinuba Blvd location is closer to us. Based on our experiences, I would strongly recommend going to another Cricket location rather than this one. The pricing we were quoted and the payment fee we were previously charged simply did not match what another Cricket store charged us for the exact same type of service.

Great service yesterday. 1/14/24 Even though she had clients…read morewaiting. She gave extraordinary customer service . Appreciate all she did .

Very friendly and helpful customer service and a great selection of phone cases. I found a new case…read morefor my old iPhone xs max that Walmart and target don't stock anymore. The fix had the exact case i was looking for. Thank you very much the fix for saving me money and time and effort.

This was the first time I have ever been here, I took my I Phone in because it wouldn't charge …read more Mo looked at my phone and said give me a couple of minutes.....He said it was just dirty . He cleaned it and said no charge. I was thinking I needed to get a new phone , Mo said that my phone was in good condition and I didn't need to buy a new phone Very happy with the service, and if I ever have an issue with my phone again I will be back .

First time here and it was great!! My camera on my iPhone cracked and Mo repaired it for me within…read more15 min. He didn't even charge me a lot. I was ready to pay more. I will definitely go back if I ever need my electronics repaired

Kevin took the time to explain all my air filters options, and also took my old filter and replaced…read moreit with the new one, amazing service on Mooney Blvd in Visalia!!

Well I just have to say. Matthew was awesome. He checked my battery and let me know I needed a new…read moreone. I didn't have my cc so I needed to go home and get it and then I asked if he could replace my battery for me and he said that usually is easier when there is more help. I totally understood and said no problem but can you load it in my car he said yes. When I pulled up he was waiting for me and said I'll just change it out for you no problem. Great guy great customer service. This guy needs a raise. There are still great people out in this world. Thank you Matthew I appreciate it.