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    iTech Phone And Tablet Repair

    4.4 (13 reviews)
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    Services - iTech Phone And Tablet Repair

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    7 years ago

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    Brandon V.

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    Ask the Community - iTech Phone And Tablet Repair

    Review Highlights - iTech Phone And Tablet Repair

    Brandon and his team fixed my phone and I didn't lose a thing!

    Mentioned in 2 reviews

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    Visalia iPhone Repair

    Visalia iPhone Repair

    4.3
    (81 reviews)

    I went to get my iPhone screen replaced after being recommended this place from my dad and my…read moreprofessor. I am not impressed. From the outset, the sketchy-feeling location of the immediate/surrounding area where this place is located as well as the clear lack of punctuality make the experience less than it could be. The lady at the front desk told me that the phone would be ready within 45 minutes, but she didn't call the number that I gave her at all, even 2 hours later. I came back around 1:45pm and the sign said that they were on lunch break, and that they would be back by 2pm. I had to wait until around 2:20-2:25pm for them to return. I thought that that was irksome. Additionally, for whatever reason I am currently experiencing glitches when I am typing on my iPhone keyboard. This did not seem to happen whatsoever before I got my screen replaced. I am going to ask for another replaced screen, and see how my phone is after that. Edit: I went back to get the screen replaced again because my keyboard wouldn't stop experiencing glitches when typing, but even with the new screen that they added on, it is still experiencing glitching. You can see this taking place in my screen recording attached to this review. The owner of this business states that they have the "best" replacement parts in the business on this Yelp page. I say that that is a vague and misleading statement. On the contrary, you are looking at a possibly inferior product here. I paid $70 for a slightly faulty screen, and I was not informed that it would be faulty in the slightest. Sure, it is a notch cheaper than Apple would've charged to do the job fully well, but what I care more about here is the fact that this company claimed that their parts were the best, which, again, I find to be a misleading statement and hence probably bad business practice. It is a shame too that many others who have received an inferior product from this company may be ignorant of the fact that it is anything other than "best", and are passing faulty information around to people like me to persuade them that they can get the "best" parts at a lesser price from here than directly from Apple. When Apple says that they have the best parts, I know that what they say is true from experience. In the opposite vein, I doubt that what this business says is true going forward because when they said that they have the best parts, I know now that what they said is misleading and potentially deceitful.

    Went well got my iPhone fixed with no further issues would recommend if you have any type of issue…read morewith your iPhone!

    RepairAll

    RepairAll

    3.0
    (48 reviews)

    This was my first visit. The service was friendly, professional and was diagnosed with a quote on…read morethe spot. And he stayed after closing time to fix my phone, so I could have it right away. Impressive! My issue was with a Samsung S21. The screen had gone completely black. I appreciate the replacement part was made with a Samsung certified product. This store also carries phones cases, accessories, etc. We will be back AND love to support locally owned businesses!

    The guy is really friendly, but it was a rollercoaster of a process…read more First, I called and got a quote of $250. He confirmed it would be a screen provided by Apple. I had been calling around to competitors like U-Tec who were quoting Brand New third-party screens from some pretty reputable screen producers for around $270. Because I wanted an Apple screen I went with RepairAll. I visited the location and dropped my tablet off, he told me if I wanted to pay an extra $30 it would be ready the next day otherwise it would be 2 days total. He ended up closing the store for a family emergency for 5 days after I dropped my device off (why would he charge me $30 more for early pick up but no discount for late pick up). After he finally re-opened the store, I went in to pick up my device and it was not ready. Because they weren't answering their phones I visited the store once in the morning to which he would say "come back later in the day". I would go back later and it wouldnt be ready. This happened for 3 days where I went to the store 2 times a day - wasting my time and my gas. After this fiasco he finally had it ready, but informed me that the device wouldn't turn on. To be fair, it hadn't been charged in a while. He ended up putting on some crappy screen that had a few different issues, but I got it to turn on after he tried up-selling me a new battery. It just needed to be charged for 30 minutes. I called in to get a better screen because this one was absolutely awful which he agreed to. I brought my iPad back in and we went back and forth for another 2 days . I FINALLY got it back with a ... Decent ... Screen. The screen has two blemishes on it, completely not worth what I paid. One near the top with a noticeable amount of dead pixels, and another blemish near the bottom where the pixels aren't the same brightness in a considerably large area. This place offers a year long warranty, but I am honestly afraid to come back here. Even if I had to pay for an entirely new screen I probably wouldn't come back here just to get the warranty. Hey man, if you're reading this - you should really be more considerate to your customers. Call/text with status updates, answer the phone, stick to your commitments, have backup plans, and lastly stop selling these crappy screens that have issues. When people get their device repaired they wanted it in like-new condition. I feel completely ripped off.

    iTech Phone And Tablet Repair - mobilephonerepair - Updated August 2026

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