I had a very concerning experience when helping my elderly parents upgrade their phones at this…read morestore. My parents are on my phone plan and went in for an upgrade. They were assisted by an employee named Jorge. During the visit, they traded in their old phones and left them with him. Later, I received a bill showing charges for phones that were supposedly not returned, even though my parents had already handed them over. I called Jorge during the week (he told me he works in Selma during the week and Dinuba on Sundays). He said he could not help me over the phone and that I would have to go in person to the Dinuba store so he could look for the phones. I asked to speak with a manager, and he told me there wasn't one. I also asked if he could have a coworker check for the phones, but he said he preferred to look himself because others might not do a proper search. When Sunday arrived, I called again and explained that this issue needed to be fixed and that I would escalate to corporate if necessary. Suddenly, he was able to correct the issue in the computer right away. This left me wondering why it could not have been resolved when I first called during the week. Overall, this experience was stressful and concerning, especially because my elderly parents were involved. AVOID AVOID AVOID JORGE !!!!!

Hey since you live on Adelaide please don't let people steal anymore I've already caught two…read morepeople that picked up a phone with an application that filmed themselves tell Sabrina to stop they require themselves going out the front door and going to Victor Romos boost store across the street He' screwed me a new iPhone they've been stealing in Sacramento they didn't even have to have your phone to get all your information and clone it ..thank you

This is not a "corporate" location so the number of things they are able to do is limited. The past…read more3 times i've been in there with a request i've been sent away to do said items myself. I would have saved time researching said items myself instead of going to the storefront. The employees are very friendly however the owner has raised a brow or two in my interactions with him

They suck I went in for an upgrade spend an hour there. Then I told him I had about a half hour…read morebefore I had to leave and they said I would have to come back. Not happy

Their ad on instagram, said its best to dm them faster replies.. I did. Never got my quote . I was…read morejust told to wait.. multiple times different hours. " few minutes" "few minutes" turned into few hours .

Cell-PROS for a reason, that's for sure. My phone was ran over after i forgot it on the roof of my…read morecar, then it fell into the toilet not once but twice, it's suffered TONS of falls and tosses. These guys get it done, fast and easy, just fine work for just the right price. Just got my stuff done and I'm feeling a great high knowing they took care of my stuff over and over and over again spanning nearly 4 years.

I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and…read morehelpful. I would recommend that anyone needing repairs to use their services.

Excellent customer service at a good price. I will be definitely come back if I have another issue…read morein the future.

This was my first visit. The service was friendly, professional and was diagnosed with a quote on…read morethe spot. And he stayed after closing time to fix my phone, so I could have it right away. Impressive! My issue was with a Samsung S21. The screen had gone completely black. I appreciate the replacement part was made with a Samsung certified product. This store also carries phones cases, accessories, etc. We will be back AND love to support locally owned businesses!

The guy is really friendly, but it was a rollercoaster of a process…read more First, I called and got a quote of $250. He confirmed it would be a screen provided by Apple. I had been calling around to competitors like U-Tec who were quoting Brand New third-party screens from some pretty reputable screen producers for around $270. Because I wanted an Apple screen I went with RepairAll. I visited the location and dropped my tablet off, he told me if I wanted to pay an extra $30 it would be ready the next day otherwise it would be 2 days total. He ended up closing the store for a family emergency for 5 days after I dropped my device off (why would he charge me $30 more for early pick up but no discount for late pick up). After he finally re-opened the store, I went in to pick up my device and it was not ready. Because they weren't answering their phones I visited the store once in the morning to which he would say "come back later in the day". I would go back later and it wouldnt be ready. This happened for 3 days where I went to the store 2 times a day - wasting my time and my gas. After this fiasco he finally had it ready, but informed me that the device wouldn't turn on. To be fair, it hadn't been charged in a while. He ended up putting on some crappy screen that had a few different issues, but I got it to turn on after he tried up-selling me a new battery. It just needed to be charged for 30 minutes. I called in to get a better screen because this one was absolutely awful which he agreed to. I brought my iPad back in and we went back and forth for another 2 days . I FINALLY got it back with a ... Decent ... Screen. The screen has two blemishes on it, completely not worth what I paid. One near the top with a noticeable amount of dead pixels, and another blemish near the bottom where the pixels aren't the same brightness in a considerably large area. This place offers a year long warranty, but I am honestly afraid to come back here. Even if I had to pay for an entirely new screen I probably wouldn't come back here just to get the warranty. Hey man, if you're reading this - you should really be more considerate to your customers. Call/text with status updates, answer the phone, stick to your commitments, have backup plans, and lastly stop selling these crappy screens that have issues. When people get their device repaired they wanted it in like-new condition. I feel completely ripped off.

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

I went to get my iPhone screen replaced after being recommended this place from my dad and my…read moreprofessor. I am not impressed. From the outset, the sketchy-feeling location of the immediate/surrounding area where this place is located as well as the clear lack of punctuality make the experience less than it could be. The lady at the front desk told me that the phone would be ready within 45 minutes, but she didn't call the number that I gave her at all, even 2 hours later. I came back around 1:45pm and the sign said that they were on lunch break, and that they would be back by 2pm. I had to wait until around 2:20-2:25pm for them to return. I thought that that was irksome. Additionally, for whatever reason I am currently experiencing glitches when I am typing on my iPhone keyboard. This did not seem to happen whatsoever before I got my screen replaced. I am going to ask for another replaced screen, and see how my phone is after that. Edit: I went back to get the screen replaced again because my keyboard wouldn't stop experiencing glitches when typing, but even with the new screen that they added on, it is still experiencing glitching. You can see this taking place in my screen recording attached to this review. The owner of this business states that they have the "best" replacement parts in the business on this Yelp page. I say that that is a vague and misleading statement. On the contrary, you are looking at a possibly inferior product here. I paid $70 for a slightly faulty screen, and I was not informed that it would be faulty in the slightest. Sure, it is a notch cheaper than Apple would've charged to do the job fully well, but what I care more about here is the fact that this company claimed that their parts were the best, which, again, I find to be a misleading statement and hence probably bad business practice. It is a shame too that many others who have received an inferior product from this company may be ignorant of the fact that it is anything other than "best", and are passing faulty information around to people like me to persuade them that they can get the "best" parts at a lesser price from here than directly from Apple. When Apple says that they have the best parts, I know that what they say is true from experience. In the opposite vein, I doubt that what this business says is true going forward because when they said that they have the best parts, I know now that what they said is misleading and potentially deceitful.

Went well got my iPhone fixed with no further issues would recommend if you have any type of issue…read morewith your iPhone!

Visited this store in April of this year and was assisted by the wonderful Silia M. She was so…read morekind, patient and funny. We actually cancelled our cell phone services with a different company that day and got a new plan with Spectrum for two cell phones and WiFi. We've been using Spectrum since then and have had no issues, service is great. The best part is our bill for all three mentioned is cheaper than the original cellphone plan we had. Thank you Silia. (Also, sorry I took so long to write the review I misplaced your business card and just found it, thank you again!)

My 84yo mother who pays for her acct and her 86yo neighbors Spectrum acct got new equipment last…read moreweek. Very hard for Mom to understand new remotes so she went to the Porterville store and requested someone come by and help her with it so on top of the $400+ she pays a month she was charged another $65 for the service call. Great job Spectrum. Maybe you could put the $65 toward inventing new equipment specifically for seniors. Easy to use or comes with a free service call.

Wouldnt recommend !!! Spent well over $500 to fix mine me my husbands screen and paid for OLED…read morescreen..... came to have my screen REPLACED 4X... WITHIN the 30 days. Due to the screen just going out. No physical damage. And the last time I came they said I could no longer replace it even tho I was still in the 30 days waranty. definitely do not recomend. Service is fast for a reason Here.

A bad place.Won't come here again. paid $55 for a screensaver. They said they could get a new…read morescreen for $15 after-sales. Now it costs twenty dollars