I would have missed my opportunity if Christian hadn't told me that I could trade in my phone with…read morea damaged screen for a discount on my upgrade. We made an appointment, and for 2 hours, we got my phone and smartwatch upgraded, and I found out that Verizon now includes my address in its internet coverage area, so I could switch to that and get it all set up too. I just had to go home, plug it in, and give the new password to all my devices. Looking forward to not having so many outages as I did with my previous provider, which was also way more expensive. I have another appointment with Christian when my new watch arrives, so we can get it screen-protected and set up. Christian is not the only employee at TCC who has helped me and my family immensely. It's an entirely different experience than going to the Verizon Store. Everyone at TCC seems interested in getting me the best deal and making repairs or upgrades smoothly with one-on-one support anytime I walk into the store. I appreciate them and all the hard work they do, as well as their willingness to stay after hours to get through all the customers that arrive before closing time, even if there is only one employee in the store that evening.

Very unhappy with this store#10768....constantly was given mis-information....took money from…read moredebit account that they promised would be returned on card in 7 days.....this began on June 25th....now on 7/15/21. ...they say they can't find it.

I had a problem with my locked phone and they investigated free of charge and found a reason that I…read morehad no idea it can exist - namely large eBay resellers selling phones locked to T-Mobile which cannot be unlocked no matter what because they carry outstanding unpaid loan taken out by the original owner.

Took my laptop there. I knew it needed a new charging port, and it was overheating. Charged me…read more$284 to change a charging port and clean it. Still overheats. Very disappointed. Do not recommend.

I presented for services after lunch on 111720 and was waited on as soon as I walked in the door…read more Jamy was the rep who waited on me. She was professional, friendly, and patient. She removed a SIM card from an iPhone and answered multiple questions from me. I am a longtime customer of AT&T and could not be more satisfied with the service - locally and online.

JOE was extremely helpful in aiding us when traveling through the state. One of our phones died,…read moreand he was able to locate and insert a SIM card for our phone. This was right before the store closed, and he fixed the phone in a matter of minutes. He was calm, professional, and friendly, and we really appreciated meeting him. Thank you, Joe!

manager extremely rude not willing to listen to problems called corporate to get things fixed …read more. never use cricket again going Verizon

went in there today to pay a bill and they wouldn't let me because I don't own the account which I…read moremessed up. then they extremely got rude with me because I told them there data single hasn't worked in like 4 months I'm always restarting my phone she then proceeded to tell me I need to update my phone witch is updated all the way. service has went down the drain all together in the last year

Great customer service, fair prices, and they fixed my phone quickly with excellent quality. I…read morehighly recommend this store for phone repairs, accessories, or buying a new phone.

I was driving from Chicago to St. Louis. My phone would not work for navigation. I met a kind man…read moreand his family in a gas station and they took me here to get help. They fixed my phone in 5 or 10 seconds and did not charge me. I'm so mad I didn't not get either one of their names. I would not hesitate to come to this store for any work or products! I tool a picture so I wouldn't forget to post this. Thank you all!!!