What a great experience! As retired folks, we try to manage our finances carefully. Trying to get…read morethe best deal for our cell phone service, we found Verizon worked best with us to get the discounts we deserved, and the best overall plan for us. We worked with two very knowledgeable and helpful ladies yesterday, and finalized our plan today with Curtis. We were thinking of switching for a better deal that another carrier offered, but as a long-time Verizon customer, and no complaints on service, even though we live in the country, we were very pleased with the plan, and our entire experience today. We're confident we have the best plan and the best value.

Staff was friendly, understood my phone's technical issue and had a fix for the problem. Verizon is…read moreso far from customer oriented I'm always amazed, but the coverage is good, so there you go. Verizon corporate customer service drags down the rating is give this store, which was a relatively good one.

Miles fixed my daughters tablet very quickly. I will absolutely use them for anything phone or…read morecomputer repair. Amazing service for sure. Plus they sell lightly used items at a fair price!

Did a great job of quickly fixing my phone, and later, my wife's phone. Friendly people, too.read more

I am writing this review for the store itself and the employees that work there. We are a small…read morebusiness and wanted to change our phone plan. The employees were great in getting everything set up and made the experience great. Unfortunately our business is service oriented and the T Mobile wireless coverage just didn't get us service in some of the areas we tend to cover. We had to go back in and return the phones within the 14 day return period, but the employees were still great and helped us through the transaction and changing phones out again within a week can be stressful but they were extremely helpful. If it wasn't for the coverage in certain areas, we would still be with T Mobile. Thank You to all the employees involved

This team is wonderful! We have worked with them for a couple years now and they are always very…read moreprofessional and knowledgeable. Looking forward to continuing working with Skytek for many years to come.

These guys are wonderful. They diagnosed the issue with my laptop for free. Ordered what was…read moreneeded. 3 days downtime only due to delivery of part...it was over weekend! They are prompt professional and super nice. So happy to see them on the Southside. Extremely convenient. Very happy that are NOT on Grape Road!

Super impressed with this location. First went in for a screen replacement for my iPhone 6s (great…read moredeal for $40 in 20 minutes). Got it back in 15 minutes. As I was walking out, I realized the bottom of the screen didn't work correctly, so I went back. They apologized and replaced the screen and added a screen protector for free in about 7 minutes. Rebecca and Rashid were super easy to work with, kind and great examples of quality customer service. Rashid told me this is the third location he's had. First was a kiosk in 2006, then store 1 was in 2011 (still in the mall), followed by this store in 2016. With service like this, I expect them to stay around for a long time!

Was quoted $320 for an iPad Pro 12.9 screen. No screens were in stock. When I came back the…read morefollowing week, they only had a "premium" screen for $380, a more than 18% up charge. This premium screen is the worst tablet screen I've ever had. It takes longer to clean the fingerprints off of it. It's more reflective, so it's harder to see with bright lights above. It doesn't get as bright, so it's harder to see when sitting outdoors even in the full shade. The color tint is cooler than normal, so whites look bluer. The edges of a full white screen have a slight purple cast. A block of white next to block of black sometimes has a slight red cast. Colors sometimes shift when moving, e.g. white on black text can look bluish or greenish while scrolling. Sometimes when scrolling there's a weird flicker in parts of the screen. The brightness is not consistent around the middle point -- there's a glitch around the middle setting where setting the screen brighter makes it dimmer and vice versa. This can make the screen unexpectedly flash when auto-brightness is enabled. There are several places where touching the screen or holding it on the back causes dark spots to appear. If I knew the screen was going to be this bad, I would've bought a screen protector for my cracked screen or bought a new iPad. The lowest end iPad would've had a smaller, but much better screen at a lower price. There is nothing premium about this screen other than the price. Good: Friendly service, was ready when promised Fair: Workmanship. On two sides of the new screen there are gaps wide enough that I can fit my fingernail between the screen and the body Bad: Screen quality Terrible: Upcharge for a lousy screen