I had AT&T never had a problem with them, I changed to T-Mobile never 5 G service, I picked the 55…read moreplan. The service is awful, just sits and doesn't go anywhere. Awful service here in zip code 07419!!!!!

Transferred three lines to T-Mobile. From Verizon , boost mobile and at&t. Great customer…read moreservice. Knowledgeable staff. Mr. Shahib, a kind and friendly young man assisted me all the way. Many people post experiences but I wanted to let people know this store is excellent in Ramsey. Highly recommend. I was interested in their international data included plan. It's been a few days and we have no problems. We got their premium plan. Got new phones too.

A Labor Day nightmare turned into a smooth sailing solution. Mohammed and Lakita, in the last hour…read moreof the night, were able to calmly and effectively transfer a phone that had been run over onto a new device while addressing existing minor issues along the way. They both seemed dedicated to solving the issue as a team and did not at all make us feel rushed despite going to only a few minutes before closing. Thank you both very much!

Debbie is the best! Not only did she provide extraordinary service but she's well informed on…read moreproducts, services and how to troubleshoot issues. Come in and ask for her specifically!!!

DO NOT GO HERE! THIS IS NOT EVEN CORP VERIZON STORE. I cannot believe they charged $32 for simple…read moredata transfer - my father basically took the phone I purchased from verizon wireless website and asked them to do a data transfer from old phone to new phone since shop is nearby. They made him pay $32. Quite honestly, all other Verizon retailer do not charge any fee like this and this was unheard of. This is not even that hard to do data transfer as it's from samsung to samsung phone, and all you need to do is click a button. What a rip off!

Not even worth 1 star Once they sell you a phone, they do…read morenot take any responsibilities for what happens afterwards. Purchased a Samsung phone with a promotion where I get a free memory card. I never received it after 4 weeks so I called them asking the status of the memory card order. They told me to call Samsung customer service, are you kidding me? I talked to them on the phone and they said it was my fault for not checking for a confirmation email. Confirmation or no confirmation, it was their mistake not registering for the promotion product. Now they say they cannot honor the promotion item since the promotion date is past due. I do not care about the memory card, it is their lack of respect and their customer service is a disaster. I do not recommend this dreadful business to whom reads my review. Stay away and save yourself from a horrible business.

Would definitely recommend going to this place if you have a phone issue. The staff was extremely…read morefriendly and helped me. **in the context of COIVD** the staff abided by all protocols and I felt safe while in the store.

I was forced to visit Asurion due to a Google warranty repair related to echoes heard by the other…read moreparty during phone calls on Pixel 6a. Although I am still fighting with Google for this warranty claim, I appreciate Asurion's professional and human role in this process. Due to Google's work order process, Asurion had my phone for a month, during which time all it could do was to replace the battery, something that even the most technologically-challenged person would know to be unrelated. Still, Asurion tried to assist as best as it could. Shout out to Tomme! The moral of this story: Do NOT buy a Pixel 6a.

I highly recommend that you avoid this Verizon store if Sandy is the only person working. She has…read moreno idea what she is doing, not to mention she is very hard to hear. It seemed like she was whispering which made her very difficult to understand. My wife and I went to the store at 9:05AM EST as the hours of operation are listed as 9AM - 7PM, but there store was still not open when we arrived. On the door, there is a QR code that you can scan in order to get the hours of operation. After scanning the code, thinking maybe the website, and Google, had not been updated with the new hours, it stated that the store hours were 9:00AM - 7:00PM EST, so I called the phone number listed. No on answered and the message stated that they were helping other customers, which could not have been the case. We decided to grab some coffee and wait. Around 9:30AM Sandy arrived, so I asked her what time the store opens and after asking her to please repeat herself multiple times, she was whispering so low that I heard no sound, she stated that they open at 10:00AM and close at 6:00PM. She had us wait about 10 more minutes, and then she let us in. I must say, if the store really opens at 10:00AM, she did end up helping us about 25 minutes before the store opened, and I thanked her for that. When we could hear her, she was very kind, however, it was pretty clear she was not sure what she was doing. She could not fully explain any of the "Deals", nor could she clearly answer any of our questions. A couple of times, she actually said things that I was sure were wrong, so I stated what I thought was correct and she said "Oh yeah, that is right", though barely audible. We ended up getting my wife a new iPhone 16 Pro, in the color she wanted, and Sandy proceeded to "help" my wife set up the new phone. I checked my wife's old phone to assure that it was backed up and Sandy set up the new phone. Unfortunately, however, many apps and non of her messages transferred over, despite assuring those were backed up to the iCloud on her old phone. We bought a new glass screen protector for my wife's new phone, as well as for my phone (iPhone 15) and had Sandy put them on for us. We also purchased a case for my wife's new phone. The screen protector and the case were properly installed to my wife's new phone, for which we are grateful and thanked her. While installing the glass screen protector on my phone, I saw Sandy struggle and was a bit concerned, however, I said nothing as I assumed she was the expert and would make sure it was properly installed. By the time I got home, however, I realized that the screen protector on my phone was definitely not installed properly and, in fact, had a huge bubble coming up from the bottom of the phone. Ultimately, I am pretty sure the screen protector on my phone is never going to be right and I will need to purchase a new one. All in all, we are very disappointed with the service and will never be returning to that store, other than to see if they will put a new protector on my phone free of charge. We shall see. I hope you find this helpful, and highly recommend you use a different store if you have the choice. Follow up - Went back to the store and Victor was able to remove the bubbled screen protector, which was for a different phone, and replace it with the proper one.

I purchased a Simple (brand name) USB-C charger and it lasted two months and now does not work. I…read morebrought it to the store to return it, but was asked if I purchased a warranty (which I was never originally told about). When I said no, they said they do not accept returns as they only a reseller of these items and was told to contact the manufacturer. What reseller does not accept returns for something that lasted two months???? Do you not take repsonsibility for what you sell??? They said my only option was to purchase another one and this time purchase the warranty, which I thought was totally ridiculous. Knowing I was not going to get anywhere with them, I said my peace and walked out. I have purchased several phones and accessories with them, but this is the last time. I will be finding a new store to go to in the future! BUYER BEWARE (caveat emptor)!!!!

A nice quiet little Verizon store with all your cell phone needs. The staff is friendly and…read morehelpful. They have good hours 10am to 7:30pm Monday to Saturday

The Verizon store on 885 RT.17 South, Ramsey has a competent and friendly staff…read more Joey Sisilli and Cameron Romano resolved my problems on the spot. I recommend this Verizon store over the others in the area. Satisfied Verizon customer...

purchased 2 new i phone cameron gave exceptional service with his time and setting up both phones…read more nice job Cameron adolfo

We used Unlimited Israel for the first time and wanted to update my previous review. The wifi box…read moreworked great and we had no problems with receiving it before our trip, using it in Israel, and returning it after our trip. The staff at the main office were friendly and helpful. I will definitely use them again on our future trips to Israel. Thank you.

Thank you so much. Your service was excellent and your sim card worked great. I installed your sim…read morecard while on the plane with my phone in airplane mode. Upon landing I switched off airplane mode and immediately had cell service. Calls and texts worked flawlessly. Your data service also worked great. Thanks!! I will definitely recommend using unlimited Israel