The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

I'm tired of rudeness. I will now cancel our 9 year account with Spectrum internet. I will change…read morecell service for 2 phones from Spectrum to Verizon. This Dewitt, NY shop may be atypical, but it is doing Spectrum no favors. They managed to lose 3 accounts for their company in 1 day.

Great service from Nala B. She was friendly, knowledgeable and patient as we asked a lot of…read morequestions. She walked us through everything!

Solid customer service and friendly staff, very helpful. Replacement parts leave a bit to be…read moredesired. I'll preface this with the fact that I am planning on ditching this phone as soon as the new one comes out, and I just needed something cheap and easy to carry me until this September. If that sounds like you, these guys are the right choice. Had these guys fix a cracked phone (front and back) and, while quick and affordable, the replacement parts are rather low quality. Back glass seems perfectly fine, other than the fact that my MagSafe charging isn't as secure as it once was. I had major issues with my screen after it was fixed but the staff were quick to help me out, even gave me a most of my money back for the display (I had already taken the phone to apple to get an OEM screen put on, and could not get them to give me the screen from these guys to return for a proper refund; all in all I'd say this is fair). All in all Id recommend these guys if you need a cheap quick fix so you can still qualify for apples early upgrade program or a trade in promotion, but if you're looking for a long term repair, it's best to go to the apple store for genuine apple parts that'll last you. Hopefully soon the Right To Repair movement will reach a point where all of these small business owners can get their hands on genuine parts for proper fixes and we can stop relying solely on a tech giant like Apple for our repairs and give our money back to the local guys.

this is the worst store to go get your phone fixed that they will overcharge you break your phone…read moreeven more and expect for you to be OK with waiting and getting you when you were in the store before guy at the front desk has no customer service skills. He has a really bad attitude and I don't think he should work there.

The overall company is trash they set you up in contracts hiding fees making you pay for things you…read moredon't want or need they will rob you blind if you don't pay close attention to your bill and break their promises!!

Do not use Verizon, their customer support line is criminal. You can talk to anyone, you can not…read morecancel your account. When I sign into my account it locks me out. Because I am on autopayment, I am stuck paying for crappy internet. They want to charge me $10.00 to talk with someone, which I am happy to pay, but they keep hanging up on me. They suck!, Their website sucks, their customer service sucks. I have been trying to talk with someone for over an hour and I keep hitting dead ends and I keep getting hung on..... Their robot service line sucks Going to cancel my credit card DO NOT USE VERIZON!!

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Today I visited the T-Mobile store. I walked in there extremely frustrated because I could not…read moreswitch my old phone to my new phone from a previous provider. My sales tech, Carmen was an absolute wizard. Not only was he patient with me, but handled my whole Situation. After 2+ hours. We finally got it all figured out. Kudos to Carmen.

Often 1 bar in the Village of Fayetteville, NY. Only the account owner can speak with customer…read moreservice even if you are an authorized signor. Recently in Cape Cod I had no reception. Person next to me had all 4 bars and they are with Verizon.