Recently upgraded my IPad from three mini to the larger IPad. Received the credit for trading in…read morethe mini IPad. Instead of sending it back via UPS I decided to just drop it off in the store. Store is generally easy to get to. Parking was plentiful, especially since I stopped in mid morning on a weekday. As soon as I walked in Ib was greeted by an associate. Explained what I was there for and within 3 minutes I was back out the door with the receipt.

Horrible, Horrible customer service from the manager on down. One employee with a red sweat shirt…read morewas very helpful. Everyone else including the manager and assistant managwr were horrible. To top it off, they would not allow me to leave a packaged phone that required a return at this store. Avoid this and Groton. Only New London understands customer service.Horrible, Horrible customer service from the manager on down. One employee with a red sweat shirt was very helpful. Everyone else including the manager and assistant managwr were horrible. To top it off, they would not allow me to leave a packaged phone that required a return at this store. Avoid this and Groton. Only New London understands customer service.

Patrick at Wireless Zone in Dunns Corners is the absolute BEST. We have been working with him for…read moretwo years since we switched from AT&T, and we can't say enough about the awesome service he provides. He has always gone above and beyond for us. Why haven't you gone here yet?

Great staff - great customer service highly recommend getting your phone and TV service. Pat hooked…read moreme up for my business and for my own personal cell.

Nice store with very pleasant & knowledgeable staff. I was in & out very quickly with a new phone…read more While I was there, they were most patiently assisting an elderly lady. I was impressed with how gently they assisted her and also offered for her to come back if she needed help figuring out anything else. This has to be the BEST phone store experience I've ever had. Thank you.

I went to so many stores back and forth before coming into this one on a whim. Not only was the guy…read morehere knowledgeable and able to fix my problem quickly, but he was a pretty chill guy. Recommend this location 100%

These guys are super helpful and patient! Very knowledgeable! Always pleasant and transparent!…read moreHighly recommend!!

My iPhone's glass cracked, and I needed it repaired. I was told that the sub-product would work,…read moreand I believed the sales representative, because in the past it had been successful. But this time it was a disaster. The screen was hot to the touch, the camera wouldn't focus, and the touchscreen wasn't responsive. I went back to Anthony, and he adjusted the replacement screen, but you can't fix a bad product. I ended up at Apple, and the Genius Bar pointed out how high the glass screen was above the phone. He said, That's not a good replacement. I paid Apple $415.00 to replace the screen. I paid Cellular Mobile $200.00. The lesson here is not to go to Cellular Mobile for repair. Ever.

Very polite workers, I came here with a watch I didn't get from there to get some links removed. No…read moreproblems, the fee was $10 with 6 months warranty so I can come back to add or remove links to any Kay's outlet with my reciept. They put my extra screws and links in a small bag, sealed and reciept in a plastic holder. I also had the jewelry cleaned by a different person, and he was very knowledgeable. He checked my jewelry out before cleaning it. I had some loose diamonds that I didn't know about so he said instead of putting it through the ultra sonic machine he recommended just brushing it. Which he did, and it still came out super shiny.

waiting since january 2nd on a necklace replacement. couldnt get it two weeks ago because they…read morewere doing "inventory". at this kay jewelers the customer is not!!! i repeat not a priority. nothing like buying a christmas present for the clasp not to work. then waiting weeks for kay jewelrs to get a replacement. please go to any other jewelry store, mohegan has a couple nice ones. will never be doing business with them again. oh and corporate will promise it will just be one more week and offer a $25 gift card to their joke of a business. the week has passed!!!!

My whole family has been going to this store since it opened. That stops today…read more I purchased a light timer. It came wrapped in hard plastic that you need to cut with a knife or scissors to open. I believe the item was defective. I could get it to work to either turn the lights on or shut them off but not both. I went to the store, with my receipt, to return the item. At first, they stated they got it working and it was not defective. ( They actually got it to turn on an item which I also did). Then they said they could not accept the return because I did not have the original packaging and therefore they could not resell it. I asked how are they going to sell an item that is not working properly. They still refused to accept the return. I left the timer with them and walked out of the store. We will never return. Now I understand how Amazon is so successful.

We wanted to get a few knives sharpened and we learned that Ace has a knife sharpening machine…read more For $7.99 per knife they will take your knife and sharpen it on their machine and be ready in a few minutes. We had 5 knives, so we dropped them off and within about 2 hours, we got a call saying our knives were ready for pick up. The one they could not do was my large Chinese meat cleaver, but otherwise all the other large knives were done right. Great job ! I was able to use my digital coupons and rewards towards this transaction.

Craig and Donna will treat you like family .They have been taking care of Narragansett and…read moreWakefield area customers for years and that is reflected in the high number of repeat clients..Their prices are exceptionally low.Do yourself a favor and stop in. R.Kelley

Both Donna and Craig are very knowledgeable about what type of lenses are best for you. They are…read moreextremely reasonable and have a great selection. I highly recommend them. Give them a try

This is a great place to get shoes. We took my mother-in-law to get some sneakers and she found…read morethe ones she wanted on Clearance! A $70 pair for about half the price. The selection is great, the layout of the store is very easy to get around and the staff at checkout is always friendly. This is a good choice if you are in the South County area near Westerly.

As always I am so incredibly impressed by the service from Ashley at the Westerly, RaI location…read more Ashley is extremely knowledgeable and helpful. She took the time to help me choose two new pairs of shoes for my new job. She even showed me several different pairs of similar shoes to ensure that I had a pair that was best suited for me. She also ordered one of them for me because it was not in stock.