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    Verizon Authorized Retailer - Wireless Zone

    5.0 (3 reviews)
    Open 9:00 am - 8:00 pm

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    Strobes N More - Not Whelen authentic packaging filler (shredded Amazon box)

    Strobes N More

    1.6(8 reviews)
    3.1 mi

    Ordered 4 lights and had a valid discount code. I applied the code but somewhere between the…read morecheckout form and actual checkout, the 10% discount code "unapplied". When the invoice popped up, I saw it and immediately sent an email. I got no response. Reviewing my CC statement, no discount so I called and I was told that I would have to return the items and order again using the same code (which is still valid). I am not understanding this ?? Lots of work for the same result....... I will be taking my business elsewhere, poor customer relations

    Hello, I want to share my experience with Strobes n More & the owner of the company. I'm going to…read moretry and make this review short and sweet but want to provide the whole story for you the consumer to form your own opinion. So I placed a small order from strobes n more on 10-18-18 I received my package 10-24-18 the package was packaged well and free of damage. The installation was set for 10-27-18. Now, mind you the shop was staying open on a Saturday to fit me in. I bought 2 new plows and a salter from them so they were trying to help me out. So I opened the package just to make sure everything was inside. That's when I noticed they sent me the wrong color strobes. So I decided to call and see if I could get this taken care of. The person that answered the phone basically told me they would ship out the correct lights I would get them Wednesday 10-31-18 I explained to him that my installation was scheduled for Saturday and could they overnight them to me that there was no way I could reschedule my appointment. The person was very rude and said no. So I asked to speak with a manager I was unaware at the time they sent me to the owner who basically took the same stance and was rude themselves. Which if you have or ever do deal with him you quickly figure out. So I got off the phone basically long story short I decided to keep what they sent so I could get them installed on the 27th. And have to worry about it. So I get to the shop the plow guy starts showing and explaining to me the details to install the lights. Long story short I decide not to install them. So then a month goes by and I decide I am going to order another mini bar so I call strobes n more and a lady answers the phone I explain to her what was going and she said to send them in right away and they will issue a refund. She was by far the nicest person I had dealt with so far. So I ordered the other light bar and proceeded to package up the lights I was sending back. So that brings me today 12-13-18 I get an email letting me know my refund was processed I go and take a look. They refunded me the cost my minus 20% restocking fee. So I once again call the company and talked with young man that was very polite and nice. He sent me to the owner's voicemail so I left a message. The owner called me back. I asked why was 20% taken off. The first thing he asked was "did you read the terms and conditions?" Really that's how this goes? Which I did not read them so I wasn't aware of the 14-day return policy for a full refund. 14-30 days there is a 20% restocking fee. Now, mind you while we are getting this figured the owner talked over me numerous times was very rude and not someone I will ever do business with in the future. I wanted to give the owner a chance to deal with the situation how he saw fit. All he could say was I was threatening him with leaving a negative review. I am a business owner myself so I like to try and work disagreements out before writing a review. I will let you the consumer form your own opinion in this instance. While they did follow there terms and conditions I felt like they really lacked in customer support and I will not be doing business again.

    Photos
    Strobes N More - 1 of 2 momentary switches (non-damaged as described)

    1 of 2 momentary switches (non-damaged as described)

    Strobes N More - Damaged Shipping

    Damaged Shipping

    Strobes N More - 2 of 2 (missing / damaged / not as described) momentary switches

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    2 of 2 (missing / damaged / not as described) momentary switches

    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated May 2026

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