I worked with Godwin's to furnish my new home. The La-Z-Boy sectional is the most expensive…read morefurniture I've ever purchased, but I assumed with La-Z-Boy that quality was a given. The fabric on the sectional immediately started to wear down, terrible pilling and so itchy that my family doesn't like to sit in it. It's so depressing. The staff at Goodwin's service has been rude, avoidant and not taking responsibility for their product. The manager wouldn't even speak to me personally. La-Z-Boy will only work through the store. You can't speak with them directly. GOODWINS AND LA-Z-BOY do not stand by the quality if their products. There was no excuse for this. I try to shop local, but do not recommend anyone give this company their business unless they have $6000 to waste.

I went in to buy the chair in their sales flyer on state street, sold out of the warehouse already,…read moreshows me more expensive chair I say fine, I take this one, then goes to the desk, comes back says this chair is on order 4 months wait. ok can I have this one I'm sitting in? The answer is No because we can't sell off the showroom. thanks for the info, bye now ")

I love this store. If anyone I know needs furniture I send them here. My nephew and his wife just…read moregot some furniture and loved it..Thanks to the young man TK for helping them find the right furniture for their home.

I'm going to tell you something, I will never recommend another residential furniture store outside…read moreof American Freight in Saginaw. I have bought furniture from there four times now for 4 separate rooms, and I've been treated right every single time. Plus, pay 53 bucks down, 90 days same as cash (or something similar.) You can't beat it. I had issues with my living room furniture, and there was a discrepancy with my warranty, and they made it beyond right - IN 2 DAYS!! They got me better furniture, and they treated me like I was family. Between Ashton and Alma, I couldn't recommend either of them any more than what I do right now. Do yourself a favor and go visit them. It is well worth your time. Buy the Five-Year warranty, it's between $200 and $250 for everything that you buy in total (for or a single transaction, i.e.. couches, loveseats, chairs, tables, everything, ALL FOR THE $200 - AND IT COVERS EVERYTHING -). Trust me it's worth it. (Plus you get to keep the defective furniture.) The defective furniture will be good for a gaming room in the basement or a spare room.) Thank you Alma and Ashton. You're amazing. Please share!!!!!! #Americanfreightsaginaw #americafrieght

Do not buy your furniture from here. They deal with 3rd Parties and orders can't be cancelled…read morewithout fee. Poor communication from sales rep. Ditch big corporation and go to your local.

This is a review for the Owosso location. Recently I…read morepurchased a mattress. From the delivery guys DRAGGING the mattress across my wood floors to the terrible customer service, I would NEVER recommend purchasing any product from this business. Minutes after receiving said mattress, I realized that that mattress that was delivered was NO WHERE in comparison to the one I wanted to purchase from the show room. After not sleeping on it and calling the NEXT day, I was told a line of garbage about having to wait, and my "body would get used to it ". ( my body could "get used" to sleeping on the ground too!) Here I am, months later and NOTHING has been done. I will NEVER step foot in a Gardner White again! And, if I can help it, I will not let any friend/family or strangers be put through such terrible customer service! Shop Art Van-Saginaw!! ---A very very upset and uncomfortable "customer "

They are locally owned, and the great free design service and selection are out of this world, No…read morepushy salespeople, always nice to talk to and answer tons of questions, and best-made furniture. I am very happy with my purchase!

With over a Hundred years being in the Saginaw area, they were great in designing my family room,…read morethe designer helped me choose colors for my sectional, the style of tables, and a stressless chair. My room looks amazing, and the delivery was top-notch, that's why Art sample home is the BEST :)

A nice selection of antiques and collectible. One 1/4 is more like a boutique…read more Still found many deals and would stop back again.

A very well-organized -- and very large -- antique mall. The prices seem a bit higher than is…read moretypical, but I guess you're paying for the selection and curation. What you aren't paying for is great service, unfortunately. During our visit, we needed a case unlocked to check a price. When we finally were able to find someone to help, she said she'd be right with us. Fifteen minutes later, we were still waiting. And it took another ten minutes of walking the store to find someone else...who made the same promise and then walked away. Finally, the original woman showed up. We waited literally 25 minutes to get a case unlocked! (And yes we debated multiple times about just leaving; we would have if we weren't so interested in the item.) Hopefully this was just a bad day for customer service and they can actually do better. (It was only our second visit, so I don't know how typical it was.)

I ordered furniture in April. It is now July and I still don't have my furniture. After six weeks I…read morecalled to check on the status of my furniture and was told they would check on it and it was taking longer to make the furniture. A few weeks later I called and was told that there was a trucking strike and Furniture was sitting at the warehouse, waiting to be shipped to my house. A few weeks later again and I was told the feet on my furniture were on back order. When I ask why the feet were missing when my furniture was already supposedly ready. They said they were confused on who would tell me there was a trucking strike. When I told the gentleman that he was the one that told me that he couldn't backtrack his words fast enough.

I love my new dining room table/chairs. Great quality at a fair price. Travis and Lincoln…read moredelivered and assembled the set with friendly and professional attitudes. I'll be back for my living room set.

A friend of mine bought a reclining chair with a motor after two years and It broke. she wanted to…read moreget it replaced she was willing to pay for a replacement motor. This business would not help her or work with her. She ended up having emergency EMS come to rescue her when it finally broke they were kind enough to take Tri-Cities furniture recliner and put it to the side of the road for her I would not recommend this their customer service is horrible